✔️ Retail & Hospitality Audits

Inspect your sites, execute programs, and verify brand standards at every site, every time. Drive site performance with actionable reports, photos, videos, signatures, and a closed-loop corrective workflow.

Site visits
Assessments
Retail audits
Inspections
Surveys
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Boost productivity - Bindy

Boost productivity

Help everyone work smarter and more efficiently. Automate notifications and reminders and eliminate time wasted on manual follow-ups.
Manage quality - Bindy

Manage quality

Communicate brand standards and get everyone on board and accountable. Give head office visibility, empower operations leaders, field managers, and franchisees or sites.
Consistent customer experience - Bindy

Fix issues

Proactively identify quality issues. Assign corrective actions and verify execution with photos, videos, signatures, timestamps and geotags.
  1. Key benefits

    🗓️ Tasks, ✔️ Audits and 📣 Communication. Purpose-built platform with broad adoption in retail and hospitality.

    📞 Responsive and reliable support, always.

    💲 Priced by usage, not users. Bindy has predictable and competitive pricing.

    ▶️ Demo or 🆓 Free Trial

Inspections
Users worldwide
Available
Uptime

Visit sites with smart forms and corrective workflows

  1. Build custom forms or use built-in templates

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    Build multi-lingual forms online, clone them or easily upload from Excel.

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    User-controlled scoring, risk levels, and action plan recommendations.

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    Powerful form builder with conditional logic, geo-fencing, mandatory/optional photos, videos, and attachments.

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    Form-specific control for visibility, notifications, and approval.

  2. Conditional questions and root causes

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    Conditional questions and a selection of question types to help you drill down and identify root causes.

  1. Get everyone on board

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    Equip operations leaders, field managers, and franchisees or sites with an intuitive platform on PC, iPhone, iPad, and Android.

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    Interactive map, collaborative calendar, and inspection scheduler to support your operations leaders and field managers end-to-end.

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    Voice-to-text dictation for hands-free usage.

  2. Photos, videos, and documents

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    Eliminate guesswork by attaching best practice photos, procedures, and documents directly into your forms.

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    Upload photos, videos and files at the site.

  3. Maps and signatures

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    Inspections include GPS coordinates, date stamps, and signatures. Detailed history includes inspection timeline, changes, and user interactions.

Illustrate Standards & verify data

Field-proven features

Granular permissions

Built-in roles and permissions. Built-in site affiliations. You choose who can start, view, and sign inspections and control automated notifications.

Smart forms

Customize each form, section, and individual question with its own effective date range, points, best-practice photo, and restrictions such as mandatory photos and videos.

Automate corrective actions

Assign corrective actions including due dates and mandatory resolution photos. Include recommendations and standard operating procedures.

Streamline follow-up

Automated notifications and reminders.

Advanced reporting to identify strong performing sites, trends, repeat defects and opportunities for improvement across the network.

Best practice and field photos

Attach photos to forms, inspections, tasks, and corrective actions. A picture is worth a thousand words.

Progressively load photos and videos as you scroll with the media navigator.

Filter photos and videos by date, form, site, tag, user, and media annotations. All your media in one place. Easy to use, find, and drill down.

Upload videos

Capture 90-second live HD videos of your sites, facilities, and equipment.

Upload videos from your iPhone Camera Roll, Android Gallery, and PC & Mac file system.

Videos are powerful at capturing the context of the site visit, for working remotely with franchisees, and for validating the execution of programs and brand standards.

Weather-tagging

The condition of a site may be influenced by an external factor outside of management's control: weather. Weather conditions are automatically added to each inspection in Bindy.

Real-time data, reports, and charts

Teams can instantly access results, track, and verify issue resolution. Run aggregate and raw reports. Bookmark them for easy access. Automate data exports with the API and integrate with your data warehouse.

28 built-in reports, and countless charts and graphs, to slice and dice data by user, site, tag, and region across your business.

Hundreds of templates

Bindy has hundreds of templates and checklists available, for every industry and category. Use these templates in your own account, customize them, or create and upload your own forms! Get started in minutes with a 🆓 Free Trial.

Massage Envy Franchising

“We have been able to improve field execution and accountability to our brand standards through use of the Bindy platform to document field visits.”

- Business Policy and Operations Standards Manager

The UPS Store Canada

“The tool has become an integral part of store visitations with our franchised network of stores.”

- Director of Operations

Seattle Goodwill
Seattle Goodwill

“Bindy has helped us achieve greater consistency, efficiency and a stronger in-store experience.”

- Director of Business Development and Strategies

Proven results

Merchandising programs

92% of Bindy customers report improved execution of merchandising programs.

Task completion

88% of Bindy customers report improved task completion and store activities.

Customer experience

89% of Bindy customers report improved customer experience.

Business risks

91% of Bindy customers report a reduction in business risks.

Time savings

92% of Bindy customers report saving time on site visits.

Health and safety

95% of Bindy customers report improved health and safety.

Brand standards

At every site, every time