✔️ Site Audits for Multi-Unit Networks

Bindy turns your brand standards and SOPs into mobile audits that your field and site teams complete with photo, video, GPS, and signature evidence. Gaps become corrective actions that are tracked until they’re resolved.

Visits
Assessments
Audits
Inspections
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Boost productivity - Bindy

Boost productivity

Help everyone work smarter and more efficiently. Automate notifications and reminders and eliminate time wasted on manual follow-ups.
Manage quality - Bindy

Manage quality

Communicate brand standards and get everyone on board and accountable. Give head office visibility, empower operations leaders, field managers, and franchisees or sites.
Consistent customer experience - Bindy

Fix issues

Proactively identify quality issues. Assign corrective actions and verify execution with photos, videos, signatures, timestamps and geotags.

From brand standard to resolved issue in four steps.

  1. 1. Turn your standards into smart forms

    Start from one of hundreds of templates, or build your own. Score each question, set risk levels, and use conditional logic to drill down to root causes. Attach best-practice photos and SOPs so auditors know exactly what “good” looks like.

    Under the hood: Per-question points · mandatory photos and videos · effective date ranges · geo-fencing · conditional logic

  2. 2. Complete site audits on any device

    Schedule audits on a shared calendar and map, then let operations leaders, field managers, or franchisees complete them on iPhone, iPad, Android, or desktop. Every audit is stamped with GPS location, date, and signature, and backed by photo and video evidence.

    Under the hood: Voice-to-text dictation · video up to 90 seconds · granular roles and permissions

    Works without a connection and syncs when you’re back online.

  1. 3. Close the loop on every issue

    Findings turn into corrective actions with owners, due dates, and recommended SOPs. Assignees must submit a resolution photo, and automated reminders keep follow-up moving, so a problem isn’t marked fixed until someone shows it’s fixed.

    Under the hood: Mandatory resolution photos · automated notifications · full change history

  2. 4. Analyze performance across the whole network

    Spot your strongest sites, trends, and repeat defects by region, tag, site, or user. Use the results to coach teams, or send the data to your warehouse through the API.

    Under the hood: 28 built-in reports · charts and filters · scheduled data exports via API

Illustrate Standards & verify data

Business cases

Brand standards and visual compliance (retail) Head office wants to know whether each store follows the playbook: planogram execution, promotional displays, signage, cleanliness, stock availability. Field staff or area managers run a standard checklist on a phone or tablet, attach photos, and score each store. Head office sees at a glance which locations are drifting from brand standards, which promotions weren’t set up on time, and where the same issue keeps recurring. Instead of discovering a botched campaign launch weeks later, they catch it in days and can compare stores side by side.

Food safety and health & safety inspections (hospitality) A hotel or restaurant group needs to prove that every property meets hygiene, fire safety, and workplace safety requirements. Managers run regular audits covering things like kitchen conditions, allergen controls, cleaning logs, and emergency exits. Any failed item triggers a corrective action assigned to a named person with a deadline, and the issue stays open until it is closed with photo evidence. When a health inspector arrives or an incident occurs, the group has a documented, time-stamped trail showing what was checked, what was found, and how it was fixed, and leadership can spot higher-risk locations before they become a liability.

  1. Key benefits

    🗓️ Tasks, ✔️ Audits and 📣 Communication, purpose-built for multi-unit networks.

    📞 Responsive and reliable support, always.

    💲 Predictable pricing with no per-seat fees.

    ▶️ Demo or 🆓 Start Free

Inspections
Users worldwide
Available
Uptime

Field-proven features

Granular permissions

Built-in roles and permissions. Built-in site affiliations. You choose who can start, view, and sign inspections and control automated notifications.

Smart forms

Customize each form, section, and individual question with its own effective date range, points, best-practice photo, and restrictions such as mandatory photos and videos.

Automate corrective actions

Assign corrective actions including due dates and mandatory resolution photos. Include recommendations and standard operating procedures.

Streamline follow-up

Automated notifications and reminders.

Advanced reporting to identify strong performing sites, trends, repeat defects and opportunities for improvement across the network.

Best practice and field photos

Attach photos to forms, inspections, tasks, and corrective actions. A picture is worth a thousand words.

Progressively load photos and videos as you scroll with the media navigator.

Filter photos and videos by date, form, site, tag, user, and media annotations. All your media in one place. Easy to use, find, and drill down.

Upload videos

Capture 90-second live HD videos of your sites, facilities, and equipment.

Upload videos from your iPhone Camera Roll, Android Gallery, and PC & Mac file system.

Videos are powerful at capturing the context of the site visit, for working remotely with franchisees, and for validating the execution of programs and brand standards.

Weather-tagging

The condition of a site may be influenced by an external factor outside of management's control: weather. Weather conditions are automatically added to each inspection in Bindy.

Real-time data, reports, and charts

Teams can instantly access results, track, and verify issue resolution. Run aggregate and raw reports. Bookmark them for easy access. Automate data exports with the API and integrate with your data warehouse.

28 built-in reports, and countless charts and graphs, to slice and dice data by user, site, tag, and region across your business.

Hundreds of templates

Bindy has hundreds of templates and checklists available, for every industry and category. Use these templates in your own account, customize them, or create and upload your own forms! Get started in minutes with 🆓 Start Free.

Massage Envy Franchising

“We have been able to improve field execution and accountability to our brand standards through use of the Bindy platform to document field visits.”

- Business Policy and Operations Standards Manager

The UPS Store Canada

“The tool has become an integral part of store visitations with our franchised network of stores.”

- Director of Operations

Seattle Goodwill
Seattle Goodwill

“Bindy has helped us achieve greater consistency, efficiency and a stronger in-store experience.”

- Director of Business Development and Strategies

Proven results

Merchandising programs

92% of Bindy customers report improved execution of merchandising programs.

Task completion

88% of Bindy customers report improved task completion and store activities.

Customer experience

89% of Bindy customers report improved customer experience.

Business risks

91% of Bindy customers report a reduction in business risks.

Time savings

92% of Bindy customers report saving time on site visits.

Health and safety

95% of Bindy customers report improved health and safety.

Brand standards

At every site, every time