Hotel Communication, Execution and Automation  | Bindy

Exceptional Hotels and Hospitality

Execute brand standards, guest experience, signage, preferred vendors, breakfast and dining across hotels and franchisees.

🛎️ Gain visibility. Drive likelihood to recommend and brand standards.

Customizable workflows for hospitality operations, brand standards and guest experience with one platform.

  1. Parking, Wi-Fi, and housekeeping

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    Verify parking conditions and Wi-Fi.

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    Verify room conditions, guest bathrooms and housekeeping.

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    Create a record of proactive cleanliness and maintenance.

  2. Branding and signage

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    Verify branding and signage are in place throughout.

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    Ensure execution is on point with photos and videos.

  3. Preferred vendors and equipment

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    Use forms to ensure the right equipment is in place and functioning.

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    Verify use of preferred vendors.

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    Attach site photos, videos, and documents to demonstrate placement and operating conditions, defects, and remedies.

  1. Breakfast and dining

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    Verify room setup, equipment, and presentation.

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    Verify food and beverage selection.

  2. Staff

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    Engage with housekeeping and guest services.

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    Confirm employees adhere to dress code and guest interaction standards.

Structured, field-proven execution

Analyze

Identify your strongest franchisees and functional areas and opportunities for improvement.

Get it done

Send tasks in minutes. Set Priorities. Track completion in-real-time. Teams are notified automatically.

Share what’s needed. Protect the rest.

Bindy's built-in field hierarchy, site affiliation, roles, and permissions let you control exactly who sees what, so the right people get the right data and nothing more.

Bindy gives you the tools to share but not overshare.

Communicate and inform

Use memos to share news and information about new programs and initiatives. Read receipts verify engagement. Send tasks when additional actions are required.

Track performance, find gaps

Track store, team, and individual performance from anywhere, on any device.

Custom date ranges to compare program performance across years, quarters, months, or weeks.

Real-time data to identify highest and lowest performing items at a single site or across regions.

Verification

See corrective action and task completion rates.

Field photos and videos

Take photos and videos and share notes. Attach photos to inspections, tasks, and corrective actions. A picture is worth a thousand words.

Real-time data, reports, and charts

Teams can instantly access results, track, and verify issue resolution. Run aggregate and raw reports. Bookmark them for easy access. Automate data exports with the API and integrate with your data warehouse.

28 built-in reports, and countless charts and graphs, to slice and dice data by user, site, tag, and region across your business.

AI-assisted reporting and insights

Get answers to your business questions in seconds with “Ask Bindy,” your AI agent, available 24/7. Ask about recent audits, tasks, sites, and team performance, and uncover trends, patterns, and your best and worst performers, all based on your Bindy data.

Hundreds of templates

Bindy has hundreds of templates and checklists available, including templates specific to the hotel and hospitality industry. Use these templates in your own account, customize them, or create and upload your own forms! Get started in minutes with 🆓 Start Free.

Massage Envy Franchising

“We have been able to improve field execution and accountability to our brand standards through use of the Bindy platform to document field visits.”

- Business Policy and Operations Standards Manager

The UPS Store Canada

“The tool has become an integral part of store visitations with our franchised network of stores.”

- Director of Operations

Seattle Goodwill
Seattle Goodwill

“Bindy has helped us achieve greater consistency, efficiency and a stronger in-store experience.”

- Director of Business Development and Strategies

Proven results

Merchandising programs

92% of Bindy customers report improved execution of merchandising programs.

Task completion

88% of Bindy customers report improved task completion and store activities.

Customer experience

89% of Bindy customers report improved customer experience.

Business risks

91% of Bindy customers report a reduction in business risks.

Time savings

92% of Bindy customers report saving time on site visits.

Health and safety

95% of Bindy customers report improved health and safety.

Brand standards

At every site, every time