📣 Communication for Multi-Unit Networks

Send memos, policies and announcements to exactly the right sites, roles and franchisees, and know who has read them. Turn any message into a follow-up 🗓️ task with photo proof, so information becomes action. Part of ⚡ Bindy Control, alongside ✔️ Audits and 🗓️ Tasks.

Memos
Messaging
Collaboration
Procedures
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Know who's read it - Bindy

Know who's read it

Share announcements and information about new policies and upcoming programs. Pick the distribution list and know who has read it.
Keep every conversation in context - Bindy

Keep every conversation in context

Everyone can share photos, videos, documents, and comments for any inspection, task, or corrective action.
Turn messages into action - Bindy

Turn messages into action

Attach a follow-up task to any memo, with photo verification, so announcements actually get done.

From announcement to action in four steps.

  1. 1. Write the memo

    Write your memo, policy, or announcement, and attach the files, photos, videos, and operating procedures people need to understand it. One message, one source of truth, instead of an email thread that gets forwarded and lost.

    Under the hood: Memos and announcements · file, photo, and video attachments · operating procedures

  2. 2. Target the right people, and only them

    Send to one person, a role, a region, or every site with a given tag. The built-in field hierarchy means operations leaders, field managers, franchisees, and sites each see only what’s meant for them.

    Under the hood: Role- and tag-based distribution · region and site hierarchy · security settings

  1. 3. Know who’s read it

    Recipients get the memo in the Bindy mobile app (iOS and Android) or on desktop, with app notifications. Read receipts show exactly who has read it and who hasn’t, so you follow up with the non-readers instead of assuming everyone is on board.

    Under the hood: Read receipts · app notifications · comments, photos, and videos

  2. 4. Turn it into action

    When a message needs something done, attach a follow-up task with a due date and photo verification. You see who has acted on it in real time, not just who has read it.

    Under the hood: Follow-up tasks · photo verification · real-time completion tracking

    Combine communication with 🗓️ Tasks and ✔️ Audits to announce, execute, and verify in one place.

Read receipts and follow-up in Bindy

Business cases

Rolling out a new policy or promotion, with proof it was read Head office is launching a seasonal promotion, a new pricing rule, or a change to brand standards. Instead of sending an email blast, an operations leader picks the distribution list (all stores, one region, or just the franchisees who run a certain format) and sends a memo with the guidelines and files attached. Bindy shows who has read it and who hasn’t, so the team can chase the non-readers rather than assume everyone is on board. For anything that requires action, such as setting up a display by Friday, the memo comes with a follow-up task attached, with photo verification. That closes the usual gap between announcing something and getting it executed, and it works the same whether the memo goes to ten sites or thousands.

Real-time coordination between field managers and sites A field manager reviewing a failed inspection item at a hotel doesn’t need a phone call or a long email thread. They send a secure memo, share a photo or video, ask a question, and get an answer on the spot. The built-in field hierarchy controls who sees what, so regional leaders and site teams can comment freely without information leaking to the wrong people. Everything stays attached to the memo or tasks it relates to, which creates a clear record of who said what and what was decided, instead of scattered texts and personal messaging apps.

Memo with read receipts in Bindy

Communicate and collaborate

The features you need to get everyone on the same page.

Memos with read receipts in Bindy
  1. Send memos to any site, role or person. Know who's read them.

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    Share news, information and even files with your operations leaders, field managers, and franchisees. Get read receipts.

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    Send a memo to a single user, one hundred users or thousands of users at a time.

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    Send follow-up 🗓️ tasks if you want to make the information actionable.

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    See outstanding follow-up tasks and corrective actions for your team on the shared calendar.

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    Set performance goals for your team.

  1. Secure chat

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    Chat with your team in one place.

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    Instant messages, photos and videos, with read receipts.

  2. Just the right people, no oversharing

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    Built-in field hierarchy and customizable security settings mean operations leaders and field managers can interact but never accidentally overshare.

Secure chat in Bindy
  1. Key benefits

    🗓️ Tasks, ✔️ Audits and 📣 Communication, purpose-built for multi-unit networks.

    📞 Responsive and reliable support, always.

    💲 Predictable pricing with no per-seat fees.

    ▶️ Demo or Start Free

Inspections
Users worldwide
Available
Uptime
Massage Envy Franchising

“We have been able to improve field execution and accountability to our brand standards through use of the Bindy platform to document field visits.”

- Business Policy and Operations Standards Manager

The UPS Store Canada

“The tool has become an integral part of store visitations with our franchised network of stores.”

- Director of Operations

Seattle Goodwill
Seattle Goodwill

“Bindy has helped us achieve greater consistency, efficiency and a stronger in-store experience.”

- Director of Business Development and Strategies

Proven results

Merchandising programs

92% of Bindy customers report improved execution of merchandising programs.

Task completion

88% of Bindy customers report improved task completion and store activities.

Customer experience

89% of Bindy customers report improved customer experience.

Business risks

91% of Bindy customers report a reduction in business risks.

Time savings

92% of Bindy customers report saving time on site visits.

Health and safety

95% of Bindy customers report improved health and safety.

Brand standards

At every site, every time