Send memos, policies and announcements to exactly the right sites, roles and franchisees, and know who has read them. Turn any message into a follow-up task with photo proof, so information becomes action. Part of Bindy Control, alongside Tasks and Audits.
Write your memo, policy, or announcement, and attach the files, photos, videos, and operating procedures people need to understand it. One message, one source of truth, instead of an email thread that gets forwarded and lost.
Under the hood: Memos and announcements · file, photo, and video attachments · operating procedures
Send to one person, a role, a region, or every site with a given tag. The built-in field hierarchy means operations leaders, field managers, franchisees, and sites each see only what’s meant for them.
Under the hood: Role- and tag-based distribution · region and site hierarchy · security settings
Recipients get the memo in the Bindy mobile app (iOS and Android) or on desktop, with app notifications. Read receipts show exactly who has read it and who hasn’t, so you follow up with the non-readers instead of assuming everyone is on board.
Under the hood: Read receipts · app notifications · comments, photos, and videos
When a message needs something done, attach a follow-up task with a due date and photo verification. You see who has acted on it in real time, not just who has read it.
Under the hood: Follow-up tasks · photo verification · real-time completion tracking
Combine communication with Tasks and Audits to announce, execute, and verify in one place.
Rolling out a new policy or promotion, with proof it was read Head office launches a seasonal promotion, a new pricing rule, or a change to brand standards. Instead of an email blast, operations sends a memo to exactly the right list (all stores, one region, or one franchise format) with the guidelines and files attached. Bindy shows who has read it, so the team chases non-readers instead of assuming everyone is on board. Anything that needs action, such as a display due Friday, comes with a follow-up task and photo verification, whether the memo goes to ten sites or thousands.
Real-time coordination between field managers and sites A field manager reviewing a failed inspection item at a hotel sends a secure memo with a photo or video, asks a question, and gets an answer on the spot, without phone calls or long email threads. The built-in field hierarchy controls who sees what, so conversations stay with the right people. Every exchange stays attached to its memo or task, creating a clear record of what was decided instead of scattered texts on personal messaging apps.
The features you need to get everyone on the same page.
Share news, information and even files with your operations leaders, field managers, and franchisees. Get read receipts.
Send a memo to a single user, one hundred users or thousands of users at a time.
Send follow-up tasks if you want to make the information actionable.
See outstanding follow-up tasks and corrective actions for your team on the shared calendar.
Set performance goals for your team.
Chat with your team in one place.
Instant messages, photos and videos, with read receipts.
Built-in field hierarchy and customizable security settings mean operations leaders and field managers can interact but never accidentally overshare.
Communication, Tasks and Audits, purpose-built for multi-unit networks.
4.9 review rating on Capterra, Software Advice, and GetApp and Retail Task Management Rising Star on Featured Customers.
Enterprise-grade security: SSO, MFA, encryption, and data hosted in the US or the Eurozone.
Responsive and reliable support, always.
Predictable pricing with no per-seat fees.
Demo or Start Free
“We have been able to improve field execution and accountability to our brand standards through use of the Bindy platform to document field visits.”
- Business Policy and Operations Standards Manager
“The tool has become an integral part of store visitations with our franchised network of stores.”
- Director of Operations
“Bindy has helped us achieve greater consistency, efficiency and a stronger in-store experience.”
- Director of Business Development and Strategies
92% of Bindy customers report improved execution of merchandising programs.
88% of Bindy customers report improved task completion and store activities.
89% of Bindy customers report improved customer experience.
91% of Bindy customers report a reduction in business risks.
92% of Bindy customers report saving time on site visits.
95% of Bindy customers report improved health and safety.
