Retail & Hospitality Audit Software

Execute programs and standards at every site, every time. Drive performance with actionable reports, photos, videos, signatures, and a closed-loop corrective workflow.

Site visits
Assessments
Retail audits
Inspections
Surveys
Faster retail execution - Bindy

Faster site execution

Build custom forms to roll-out promotions, check brand standards or operating procedures.
Boost productivity - Bindy

Boost productivity

Streamline your inspection workflow by eliminating paper forms, Excel and delays.
Consistent customer experience - Bindy

Fix issues

Implement brand standards and proactively identify quality issues. Assign corrective actions for resolution.
  1. Why Bindy?

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    Not all task management and audit software are equal. Bindy is a field-proven platform with broad adoption in retail and hospitality. It is simple to use yet handles complex workflows.

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    Bindy has an industry-leading 4.9 review rating on Capterra, Software Advice, and GetApp. Bindy is performant and easy to use. We didn't say it, customers like you did.

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    Priced by usage, not users and sites, Bindy costs up to 75% less.

Inspections
Users worldwide
Available
Uptime

Customers are saying

Massage Envy Franchising

“We have been able to improve field execution and accountability to our brand standards through use of the Bindy platform to document field visits.”

- Business Policy and Operations Standards Manager

7-Eleven Stores Australia

“Rapid deployment of dynamic, flexible surveys that provide insight into in-store operation.”

- National Operations Manager

Seattle Goodwill
Seattle Goodwill

“Bindy has helped us achieve greater consistency, efficiency and a stronger in-store experience.”

- Director of Business Development and Strategies

Smart forms with corrective workflows

Create your Inspections
  1. Build custom forms or use templates

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    Create and configure multi-lingual forms online, clone them or easily upload from Excel.

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    Optional granular scoring by inspection, section, and tag.

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    A powerful form builder with conditional logic, geo-fencing, mandatory/optional and critical items.

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    Form-specific workflows for visibility, notifications, and approval.

  2. Drill down on root cause

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    Conditional questions and a selection of question types to help you drill down and identify root causes.

  1. Get everyone on board

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    Equip field teams and sites with an intuitive platform they already know how to use.

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    Interactive map, collaborative calendar, and inspection scheduler to assist field teams.

  2. Share photos, videos, and documents

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    Eliminate guesswork by attaching best practice photos, planograms, and documents directly to your forms for your field teams.

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    Upload photos and videos of the site during the inspection.

  3. Maps and signatures

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    Inspections include GPS coordinates, date stamps and signatures. Detailed history includes inspection timeline, changes, and user interactions.

Illustrate Standards & verify data

Field-proven features

Set permissions

Built-in field hierarchy and site affiliations lets you choose who can start inspections and view sensitive information.

Create intelligent inspections

Customize each form, section, and individual question with its own effective date range, points, best-practice photo and restrictions.

Automate corrective actions

Assign corrective actions on the spot including due dates and photos to illustrate non-compliance. Include recommendations to enforce standard operating procedures.

Streamline follow-up

Automate inspection, task, and corrective action notifications. Generate custom reports with a few clicks to identify strong performing sites and opportunities for improvement.

Share photos

Attach photos to inspections, tasks, and corrective actions. A picture is worth a thousand words.

Share videos

Record 90-second videos of your sites, facilities, and equipment.

Weather-tagging

The condition of a site may be influenced by an external factor outside of management's control: weather. Weather information is automatically added to each inspection in Bindy.

Real-time data

Teams can instantly access results, track, and verify issue resolution. Run aggregate and raw filtered reports. Automate data exports with the API and integrate with your data warehouse.

Proven results

Our customers save time on the site inspection process.
Risk Support Services
“[With Bindy] audits are faster, and forms can be easily adjusted to our client's needs. We can now provide clients with a quicker turn around and a greater depth for information gathered. This is essential for our business.”
Director of Risk Management
Risk Support Services


“92% of customers say Bindy saves district/area managers and site managers time following up on issues.”
HuHot Mongolian Grill
“I have realized a two hour time savings per visit and we have greatly improved our ability to analyze compliance with standards.”
Director of Operations
HuHot Mongolian Grill

Brand standards

At every site, every time