Checklist template

Janitorial service quality inspection

A ready-to-use checklist with 120 items in 6 sections, covering Entrances and lobbies, Offices, Washrooms, Floors, Break rooms, Supplies. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 120 Items
  • 104 Yes / No checks
  • 6 Scored ratings
  • 134 Points

Use this template How audits work

1. Entrances and lobbies 17 items

  1. Entrance door glass is free of fingerprints and smudges on both sides Yes / No 1 pt
  2. Door push plates and pull handles are wiped clean Yes / No 1 pt
  3. Walk-off mats are vacuumed, with no grit visible when a corner is lifted Yes / No 1 pt
  4. The floor under the walk-off mats is dry and free of salt or sand residue Yes / No 1 pt
  5. The vestibule floor shows no tracked-in water, leaves or debris Yes / No 1 pt
  6. Entrance thresholds and sliding door tracks are free of packed dirt Yes / No 1 pt
  7. The reception desk top and transaction ledge are dusted and free of cup rings Yes / No 1 pt
  8. Lobby seating has no crumbs or debris between or under the cushions Yes / No 1 pt
  9. Lobby trash receptacles are emptied and fitted with a fresh liner Yes / No 1 pt
  10. The outside of lobby trash and recycling receptacles is free of drips and spills Yes / No 1 pt
  11. Elevator call buttons and their wall plates are free of fingerprints Yes / No 1 pt
  12. Stainless steel elevator doors and cab walls show no smudges or cleaner streaks Yes / No 1 pt
  13. Interior lobby glass and sidelights are clean up to arm's reach height Yes / No 1 pt
  14. Ledges, picture frames and directory boards in the lobby are free of dust Yes / No 1 pt
  15. Entrance ceiling corners, light fixtures and door closers are free of cobwebs Yes / No 1 pt
  16. Ash urns and trash cans within 10 ft (3 m) of the entrance are emptied Yes / No 1 pt
  17. First impression of the main entrance and lobby Rating
    • Spotless 5 pts
    • Clean with one or two minor misses 4 pts
    • Several visible misses 2 pts
    • Soil, smudges or debris throughout 1 pt

2. Offices 17 items

  1. Number of offices or workstations sampled Number
  2. Number of sampled offices or workstations with a cleaning miss Number
  3. Desk-side trash cans are emptied in every office sampled Yes / No 1 pt
  4. Soiled or torn trash can liners have been replaced Yes / No 1 pt
  5. Desk-side recycling is emptied into the recycling stream, not into the trash cart (observe or ask the cleaner) Yes / No 1 pt
  6. Desk surfaces left clear by their occupants are dusted Yes / No 1 pt
  7. Light switch plates are free of finger marks Yes / No 1 pt
  8. Carpet in open office areas is vacuumed, with no debris along the edges or under desks Yes / No 1 pt
  9. Carpet in corners and behind doors is free of dust build-up Yes / No 1 pt
  10. Cabinet tops and partition tops above shoulder height are free of dust Yes / No 1 pt
  11. Window sills are dusted Yes / No 1 pt
  12. Conference room tables are wiped free of rings and crumbs Yes / No 1 pt
  13. Conference room chairs are returned to the table after cleaning Yes / No 1 pt
  14. Glass partitions and door sidelights are free of fingerprints Yes / No 1 pt
  15. Supply and return air grilles are free of dust build-up Yes / No 1 pt
  16. Offices that were locked before cleaning were found locked the next morning (ask an occupant or security) Yes / No 1 pt
  17. Cleaning of office areas against the scope of work Rating
    • All scheduled tasks done in every area sampled 5 pts
    • Tasks missed in a few areas 3 pts
    • Tasks missed in most areas 1 pt

3. Washrooms 23 items

  1. Number of washrooms inspected Number
  2. Toilet bowls are clean under the rim, with no ring at the water line Yes / No 1 pt
  3. Toilet seats are clean on the top and the underside Yes / No 1 pt
  4. The floor around toilet bases is free of urine stains Yes / No 1 pt
  5. Urinals are free of scale and stains, including the underside of the lip Yes / No 1 pt
  6. A urinal screen is in place in each urinal Yes / No 1 pt
  7. Sinks and faucets are free of soap film and water spots Yes / No 1 pt
  8. Countertops are wiped dry Yes / No 1 pt
  9. Mirrors are free of streaks and splashes Yes / No 1 pt
  10. Stall partitions are free of graffiti and splash marks Yes / No 1 pt
  11. The floor is mopped into the corners and behind the toilets Yes / No 1 pt
  12. Floor drain grates are free of hair and debris Yes / No 1 pt
  13. Every soap dispenser delivers soap when operated Yes / No 1 pt
  14. Every paper towel dispenser is stocked, or every hand dryer works Yes / No 1 pt
  15. Each stall has toilet paper on the holder plus one spare roll Yes / No 1 pt
  16. Sanitary disposal units are emptied and relined Yes / No 1 pt
  17. Trash receptacles are no more than three-quarters full Yes / No 1 pt
  18. There is no urine or sewer odor on entering the washroom Yes / No 1 pt
  19. Walls beside the hand dryers and the trash receptacle are free of splash marks Yes / No 1 pt
  20. The baby changing station is wiped clean, including the underside of the fold-down tray Yes / No 1 pt
  21. The liner dispenser at the baby changing station is stocked Yes / No 1 pt
  22. The washroom check sheet on the door is initialed for each scheduled check today Yes / No 1 pt
  23. Washroom cleanliness Rating
    • Clean, stocked and odor-free 5 pts
    • Clean with a stocking or detail miss 4 pts
    • Visible soil or an empty dispenser 2 pts
    • Soiled fixtures or floors, or a strong odor 1 pt

4. Floors 19 items

  1. Hard floors in corridors are free of loose debris Yes / No 1 pt
  2. Mopped floors show no streaks or mop swirl marks Yes / No 1 pt
  3. Corners and edges of hard floors show no dark soil build-up Yes / No 1 pt
  4. Finished floors have an even gloss, with no worn traffic lanes Yes / No 1 pt
  5. Hard floors are free of black heel marks and scuffs Yes / No 1 pt
  6. Tile grout lines are free of darkened soil Yes / No 1 pt
  7. Gum and adhesive residue have been removed from floors Yes / No 1 pt
  8. The automatic scrubber leaves no water trails or squeegee streaks Yes / No 1 pt
  9. Carpet is free of untreated spots and spills Yes / No 1 pt
  10. Carpet traffic lanes show no matting or graying Yes / No 1 pt
  11. Date of the last carpet extraction Date
  12. Date of the last scrub and recoat of hard floors Date
  13. Stair treads and landings are swept into the corners Yes / No 1 pt
  14. Stair handrails are wiped Yes / No 1 pt
  15. The floor under movable items (chairs, trash cans, mats) is cleaned, not cleaned around Yes / No 1 pt
  16. Wet-floor signs are in place wherever a floor is wet from cleaning Yes / No 1 pt
  17. Wet-floor signs are picked up once the floor is dry Yes / No 1 pt
  18. Vacuum cleaner cords in use have no cuts, tape repairs or missing ground pin Yes / No 1 pt
  19. Floor care Rating
    • Clean and well maintained throughout 5 pts
    • Clean with a few detail misses 4 pts
    • Soil build-up or worn finish in places 2 pts
    • Heavy soil or worn finish throughout 1 pt

5. Break rooms 18 items

  1. Countertops are wiped free of crumbs and spills Yes / No 1 pt
  2. The sink basin is free of food debris and stains Yes / No 1 pt
  3. Tables are wiped, with no sticky spots Yes / No 1 pt
  4. The inside of the microwave is free of splatter, where the scope of work includes it Yes / No 1 pt
  5. Microwave door handles and keypads are wiped Yes / No 1 pt
  6. Refrigerator door fronts and handles are free of finger marks Yes / No 1 pt
  7. The refrigerator clean-out was done on the posted schedule Yes / No 1 pt
  8. The coffee station is free of spilled coffee, sugar and used stir sticks Yes / No 1 pt
  9. Break room trash is emptied, with no overflow Yes / No 1 pt
  10. Recycling and organics bins are emptied into the correct stream Yes / No 1 pt
  11. The inside of the trash receptacle is free of leaked liquid Yes / No 1 pt
  12. The floor is mopped, including under the tables Yes / No 1 pt
  13. The floor beside and under the edges of the refrigerator and vending machines is free of debris Yes / No 1 pt
  14. The paper towel dispenser at the break room sink is stocked Yes / No 1 pt
  15. The hand soap or dish soap dispenser at the break room sink is filled Yes / No 1 pt
  16. Water dispenser drip trays are emptied and clean Yes / No 1 pt
  17. There is no sign of pests (droppings, fruit flies) in the break room Yes / No 1 pt
  18. Break room cleanliness Rating
    • Clean and ready for use 5 pts
    • Minor misses 3 pts
    • Dirty surfaces or overflowing trash 1 pt

6. Supplies 26 items

  1. The janitor closet is locked when the cleaner is not in it Yes / No 1 pt
  2. The mop sink is rinsed clean, with no standing dirty water Yes / No 1 pt
  3. Wet mops are hung to dry, not left in buckets Yes / No 1 pt
  4. Mop buckets are emptied and rinsed after use Yes / No 1 pt
  5. Every spray bottle and secondary container carries a label naming its contents Yes / No 1 pt
  6. Safety data sheets for the chemicals in the closet are available on site Yes / No 1 pt
  7. The chemical dilution dispenser is connected and delivers product Yes / No 1 pt
  8. Only products on the approved chemical list are in the closet Yes / No 1 pt
  9. Color-coded cloths and mops keep washroom tools separate from tools used elsewhere Yes / No 1 pt
  10. A supply of clean microfiber cloths is on hand for the next shift Yes / No 1 pt
  11. Toilet paper stock meets the par level posted in the closet Yes / No 1 pt
  12. Paper towel stock meets the par level posted in the closet Yes / No 1 pt
  13. Hand soap refill stock meets the par level posted in the closet Yes / No 1 pt
  14. Trash liners are stocked in each size used at the site Yes / No 1 pt
  15. Automatic scrubbers and extractors are stored with their solution and recovery tanks emptied Yes / No 1 pt
  16. Battery-powered equipment is left on charge between shifts Yes / No 1 pt
  17. Cleaners on site wear the contractor's identification badge Yes / No 1 pt
  18. The daily task checklist from the scope of work is posted in the closet Yes / No 1 pt
  19. Periodic tasks (high dusting, window washing, floor refinishing) were done on the dates in the schedule Yes / No 1 pt
  20. The contractor's supervisor has left an inspection report within the last month Yes / No 1 pt
  21. Date of the contractor supervisor's last inspection Date
  22. Number of occupant cleaning complaints logged in the last 30 days Number
  23. Name of the contractor's site supervisor Short text
  24. Name of the facility manager or site contact Short text
  25. Overall janitorial service against the scope of work Rating
    • Meets the scope in every area 5 pts
    • Meets the scope in most areas 4 pts
    • Falls short in several areas 2 pts
    • Does not meet the scope 1 pt
  26. Corrective actions requested from the contractor Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

Categories

Related templates

← All templates

Brand standards

At every site, every time

Start Free Contact us