Checklist template

Late-night worker safety for convenience stores

A ready-to-use checklist with 112 items in 6 sections, covering Visibility, Access control, Cash practices, Panic devices, Training, Incident reporting. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 112 Items
  • 95 Yes / No checks
  • 6 Scored ratings
  • 125 Points

Use this template How audits work

1. Visibility 19 items

  1. From the counter, the night employee can see the entrance door and a person approaching it from the lot Yes / No 1 pt
  2. The sales counter can be seen from the street or the parking lot through the front windows Yes / No 1 pt
  3. Window signs cover no more of the glass than company policy allows Yes / No 1 pt
  4. Percentage of the front glass covered by signs, estimated (%) Number
  5. With the interior lights on, the lot can be seen from the counter, with no tinted film or reflection hiding it Yes / No 1 pt
  6. The employee can see the restroom corridor from the counter, directly or on a camera screen Yes / No 1 pt
  7. A camera screen at the counter shows the rear door and the sides of the building, so the employee does not go outside to look Yes / No 1 pt
  8. Interior lights are all on during the hours of darkness, with no section switched off to save energy Yes / No 1 pt
  9. The back room and walk-in cooler lights work from a switch at the door, so the employee does not enter a dark room Yes / No 1 pt
  10. Parking spaces in front of the store are lit brightly enough to recognize a face from the counter Yes / No 1 pt
  11. The path from the door to the employee parking spaces is lit Yes / No 1 pt
  12. Employees working at night park in the spaces closest to the entrance Yes / No 1 pt
  13. The night employee's parked vehicle can be seen from the counter Yes / No 1 pt
  14. The route to the dumpster enclosure is lit along its whole length Yes / No 1 pt
  15. The route to the dumpster is in view of a camera Yes / No 1 pt
  16. Tasks that take the employee out of sight of the counter (cooler stocking, back room work) are scheduled before the late-night hours on the task list Yes / No 1 pt
  17. The employee does not wear earbuds or headphones while working alone Yes / No 1 pt
  18. Light fixtures not working along the routes to the dumpster and the employee parking spaces Number
  19. What the night employee can see from the counter after dark Rating
    • Entrance, lot and aisles all in view 5 pts
    • One of these hidden 3 pts
    • Works with no view of the entrance or lot 1 pt

2. Access control 19 items

  1. Only one customer entrance is in use during the late-night hours set by company policy Yes / No 1 pt
  2. The second entrance, where the store has one, is locked from the outside while staying usable as an exit Yes / No 1 pt
  3. Customer entrances unlocked at the time of the visit Number
  4. The employee can lock the entrance door remotely or from the counter where the equipment is installed Yes / No 1 pt
  5. The store has a pass-through night window or a door buzzer, where company policy calls for one Yes / No 1 pt
  6. Deliveries are refused at the rear door during late-night hours unless scheduled in writing Yes / No 1 pt
  7. The counter gate or door to the cashier area is kept closed Yes / No 1 pt
  8. The latch on the counter gate works Yes / No 1 pt
  9. The counter is deep or raised enough that a person cannot easily reach the employee across it Yes / No 1 pt
  10. The protective enclosure at the counter, where installed, has no damaged panels Yes / No 1 pt
  11. The cashier area has a second way out, so the employee cannot be cornered behind the counter Yes / No 1 pt
  12. A room that locks from the inside, with a phone or panic device in it, is designated as the employee's place of retreat Yes / No 1 pt
  13. The way from the counter to the place of retreat is clear of stock and totes Yes / No 1 pt
  14. Customers are not allowed behind the counter or into the back room to use a phone, charger or restroom Yes / No 1 pt
  15. The employee checks the restrooms for people at the start of the late-night shift Yes / No 1 pt
  16. The employee does not leave the building to help a customer at the pumps or in the lot during late-night hours, where company policy says so Yes / No 1 pt
  17. Vendors and contractors arriving at night show identification before going behind the counter or to the back room Yes / No 1 pt
  18. The employee does not let anyone in before opening or after closing, including people claiming to be officials Yes / No 1 pt
  19. Control of entry to the store late at night Rating
    • One controlled entrance, counter and back area secured 5 pts
    • Entrance controlled, counter or back area open 3 pts
    • No control in place 1 pt

3. Cash practices 18 items

  1. A count of the drawer during the visit found less than the night limit set by company policy Yes / No 1 pt
  2. Cash counted in the register drawer during the visit (dollars) Number
  3. The limited-cash and time-delay safe decals are in place where a person entering at night sees them Yes / No 1 pt
  4. The written policy states that the employee hands over cash and goods on demand and is not disciplined for the loss Yes / No 1 pt
  5. The employee makes drops through the counter drop slot, without opening a safe door or leaving the counter Yes / No 1 pt
  6. Lottery payouts above the night limit set by company policy are deferred to the day shift Yes / No 1 pt
  7. Refunds above the night limit set by company policy are deferred to the day shift Yes / No 1 pt
  8. Bills larger than the denomination named in the night policy are not accepted Yes / No 1 pt
  9. A sign at the register tells customers about the night limits on large bills and payouts, so the employee does not have to argue them Yes / No 1 pt
  10. Bank deposits are never prepared or carried by an employee working alone at night Yes / No 1 pt
  11. The employee is not sent out of the store at night to fetch change or carry cash Yes / No 1 pt
  12. The ATM, lottery vending machine and air machine coin box are not opened or emptied by an employee working alone at night Yes / No 1 pt
  13. The end-of-shift drawer count is done after the relief employee has arrived, or in the office with the door locked Yes / No 1 pt
  14. Charity coin boxes and tip jars on the counter are fixed down or put away for the late-night hours Yes / No 1 pt
  15. The employee's own wallet, phone and car keys are kept in a locker or out of sight, not on the counter Yes / No 1 pt
  16. Overstock of cigarettes is in a locked cabinet or room Yes / No 1 pt
  17. The lottery scratch ticket overstock is locked away, with only loaded dispensers at the counter Yes / No 1 pt
  18. Cash tasks asked of the night employee Rating
    • Sales and drops only 5 pts
    • Occasional counts or payouts at night 3 pts
    • Counts, deposits or machine servicing done alone at night 1 pt

4. Panic devices 18 items

  1. A fixed hold-up button is installed at each register position Yes / No 1 pt
  2. The fixed hold-up button can be pressed without a visible movement Yes / No 1 pt
  3. The hold-up alarm was tested with the monitoring company within the period set by company policy Yes / No 1 pt
  4. An employee working alone wears a personal panic pendant or carries a device with a panic function, where the company issues one Yes / No 1 pt
  5. The pendant or device issued tonight has a charged battery Yes / No 1 pt
  6. The pendant was tested at the start of the shift, as shown on the shift checklist Yes / No 1 pt
  7. The walk-in cooler door opens from the inside, so an employee working alone cannot be trapped Yes / No 1 pt
  8. The lone-worker check-in system (timed call, app or camera check by a monitoring center) is active tonight Yes / No 1 pt
  9. The employee made each scheduled check-in during the last 3 night shifts, per the check-in record Yes / No 1 pt
  10. A missed check-in triggers a call to the store, then to the manager on call, as written in the procedure Yes / No 1 pt
  11. The store telephone at the counter works Yes / No 1 pt
  12. The store telephone has the emergency number and the monitoring center number on speed dial or on a label Yes / No 1 pt
  13. The live audio or two-way voice link to the monitoring center works, where installed Yes / No 1 pt
  14. The alarm keypad has a duress code, known to the employee Yes / No 1 pt
  15. The employee can show where each panic device is without searching Yes / No 1 pt
  16. Date of the last test of the hold-up alarm Date
  17. Missed lone-worker check-ins in the last 30 days Number
  18. Panic and check-in devices available to the night employee Rating
    • Installed, tested and worn 5 pts
    • Installed but untested or not worn 3 pts
    • Missing or not working 1 pt

5. Training 19 items

  1. Each employee scheduled at night completed the working-alone training before the first shift alone, per the training record Yes / No 1 pt
  2. Working-alone training was refreshed within the period set by company policy Yes / No 1 pt
  3. Night employees on the current schedule with no working-alone training on record Number
  4. The employee can state the rule during a robbery: give what is asked, make no sudden moves, do not resist Yes / No 1 pt
  5. The employee can describe what to do when feeling unwell or injured while alone: lock the door, call the manager on call or the emergency number Yes / No 1 pt
  6. The employee has been trained to calm an aggressive or intoxicated customer by words and distance Yes / No 1 pt
  7. The employee knows how to refuse an age-restricted sale at night without arguing: state the rule once, then step back Yes / No 1 pt
  8. The employee knows they may refuse a sale and step away from a threatening customer without penalty Yes / No 1 pt
  9. The employee knows not to confront a shoplifter at night Yes / No 1 pt
  10. Training covered what to do when someone loiters in the lot or in the store Yes / No 1 pt
  11. Training covered harassment by customers and how to report it Yes / No 1 pt
  12. The employee knows the rule for ladders and heavy lifting when alone, per company policy Yes / No 1 pt
  13. The employee can describe how to leave at the end of the shift: relief on site, keys in hand, out by the front door Yes / No 1 pt
  14. Employees under the minimum age set by local regulation or company policy are not scheduled alone at night Yes / No 1 pt
  15. New employees worked at least the number of accompanied night shifts set by company policy before working alone Yes / No 1 pt
  16. The written working-alone procedure is in the binder or on the tablet at the store Yes / No 1 pt
  17. The night employee takes trash out or walks the lot only during the times allowed in the procedure Yes / No 1 pt
  18. The employee stays behind the counter when a person in the store gives cause for concern Yes / No 1 pt
  19. Answers of the night employee on the working-alone rules Rating
    • Every answer correct 5 pts
    • Unsure on one or two points 3 pts
    • Does not know the procedure 1 pt

6. Incident reporting 19 items

  1. Blank incident report forms, or the electronic report, are available to the night employee Yes / No 1 pt
  2. Every robbery, threat or assault in the last 12 months has a written report on file Yes / No 1 pt
  3. Robberies, threats and assaults reported in the last 12 months Number
  4. Verbal abuse and threats are reported even when no one was hurt Yes / No 1 pt
  5. Each report states the time, what happened and a description of the person involved Yes / No 1 pt
  6. Injuries to an employee working alone (cuts, burns, falls, lifting) in the last 12 months each have a report Yes / No 1 pt
  7. Missed check-ins and panic device activations in the last 12 months each have a written note of the cause Yes / No 1 pt
  8. The manager on call was phoned during or straight after each incident, per the reports Yes / No 1 pt
  9. Video of each incident was saved before the recorder overwrote it Yes / No 1 pt
  10. A person who threatened or harassed an employee was banned or served a trespass notice, where company policy provides for it Yes / No 1 pt
  11. The manager reviewed each incident for changes to lighting, layout or staffing Yes / No 1 pt
  12. Changes decided after an incident were carried out, on a check of the latest report Yes / No 1 pt
  13. Safety concerns raised by night employees are written in a log, with the manager's reply Yes / No 1 pt
  14. Night employees were told the outcome of the incidents they reported Yes / No 1 pt
  15. The store's incident history was reviewed with the district manager in the last 12 months Yes / No 1 pt
  16. Date of the most recent violent or threatening incident Date
  17. Name of the night employee interviewed Short text
  18. Overall protection of employees working late at night Rating
    • Strong 5 pts
    • Partial 3 pts
    • Weak 1 pt
  19. Corrective actions required Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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