Checklist template

Mattress gallery presentation for furniture stores

A ready-to-use checklist with 102 items in 6 sections, covering Layout, Bed presentation, Protectors and foot covers, Tags and comparison signs, Pillows and accessories, Cleanliness. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 102 Items
  • 84 Yes / No checks
  • 7 Scored ratings
  • 119 Points

Use this template How audits work

1. Layout 18 items

  1. The mattress gallery is identified by an overhead or wall sign visible from the main aisle Yes / No 1 pt
  2. The current gallery floor plan from head office is on hand in the store Yes / No 1 pt
  3. Beds are grouped by comfort level (firm, medium, plush) or by brand, as the floor plan specifies Yes / No 1 pt
  4. Within each row, beds run from the lowest to the highest price point in the direction of the customer's walk Yes / No 1 pt
  5. The feature bed named in the current promotion stands at the gallery entrance Yes / No 1 pt
  6. Aisles between rows of beds are at least 36 in (91 cm) wide Yes / No 1 pt
  7. A customer can walk up both sides of every queen and king display bed Yes / No 1 pt
  8. Every display mattress is queen size unless the floor plan calls for another size Yes / No 1 pt
  9. Headboards are attached only to the beds designated on the floor plan Yes / No 1 pt
  10. Adjustable base power cords run under the bed, not across an aisle Yes / No 1 pt
  11. At least one adjustable base is shown raised at the head so customers see that it moves Yes / No 1 pt
  12. Each brand's bedding sits beside its own brand wall, banner or backdrop Yes / No 1 pt
  13. No slot on the floor plan is empty or filled with a model that is not on the plan Yes / No 1 pt
  14. Clearance and floor-model mattresses are grouped in one marked area, not mixed with the current line Yes / No 1 pt
  15. A consultation desk or seating spot for closing the sale is inside or beside the gallery Yes / No 1 pt
  16. Mattress models on display at the time of the visit Number
  17. Slots on the floor plan that are empty or hold the wrong model Number
  18. Match between the gallery and the current floor plan Rating
    • Every bed in its planned position 5 pts
    • One or two beds out of position 3 pts
    • Layout does not follow the plan 1 pt

2. Bed presentation 18 items

  1. Each mattress sits on the matching foundation or base it is sold with Yes / No 1 pt
  2. Mattresses are squared on their foundations with no overhang at the sides or foot Yes / No 1 pt
  3. All beds in a row are at a consistent height unless a low-profile foundation is being featured Yes / No 1 pt
  4. Manufacturer plastic packaging has been completely removed from every display mattress Yes / No 1 pt
  5. The brand label at the foot of each mattress faces the aisle Yes / No 1 pt
  6. Corner guards and shipping straps have been removed from foundations Yes / No 1 pt
  7. Bed frames under display beds have a center support on queen and king sizes Yes / No 1 pt
  8. No bed frame leg or bracket sticks out past the mattress edge where a customer could hit a shin Yes / No 1 pt
  9. Hybrid and pocket-coil cutaway samples are displayed beside the model they belong to Yes / No 1 pt
  10. Foam and gel layer samples are labeled with the model they come from Yes / No 1 pt
  11. Each adjustable base has its remote on the bed or in the holder at its side Yes / No 1 pt
  12. Each adjustable base tested during the visit raised and lowered without unusual noise Yes / No 1 pt
  13. Adjustable bases are returned to flat or to the standard display position after each demonstration Yes / No 1 pt
  14. Display mattresses show no body impressions, sagging edges or broken border wire Yes / No 1 pt
  15. Display models that have been discontinued by the vendor have been taken off the floor or tagged as clearance Yes / No 1 pt
  16. Adjustable bases tested during the visit Number
  17. Adjustable bases found not working Number
  18. Overall presentation of the beds Rating
    • Square, level and showroom-ready 5 pts
    • A few beds need straightening 3 pts
    • Many beds crooked, sagging or incomplete 1 pt

3. Protectors and foot covers 16 items

  1. Every display mattress is covered by a fitted mattress protector or the vendor's display cover Yes / No 1 pt
  2. Protectors are pulled tight with no wrinkles across the sleep surface Yes / No 1 pt
  3. Protectors on display beds are the model the store sells, so the associate can demonstrate it Yes / No 1 pt
  4. A foot cover (foot protector) lies across the foot end of every display mattress Yes / No 1 pt
  5. Foot covers are centered and hang evenly on both sides Yes / No 1 pt
  6. Foot covers carry the current brand or store logo, not that of a discontinued line Yes / No 1 pt
  7. No foot cover is torn, frayed or has peeling vinyl Yes / No 1 pt
  8. Foot covers are wiped clean of shoe marks Yes / No 1 pt
  9. Spare clean foot covers are kept in the gallery supply cabinet Yes / No 1 pt
  10. Protectors on display beds are laundered or replaced on the schedule set by company policy Yes / No 1 pt
  11. Date display protectors were last laundered or replaced Date
  12. Stained or yellowed protectors have been removed from the floor Yes / No 1 pt
  13. Pillow-top and euro-top surfaces remain visible or can be shown by folding back the protector at one corner Yes / No 1 pt
  14. Display beds missing a foot cover Number
  15. Display beds missing a protector Number
  16. Condition of protectors and foot covers Rating
    • All present, clean and tight 5 pts
    • A few missing or marked 3 pts
    • Many missing, stained or torn 1 pt

4. Tags and comparison signs 17 items

  1. Every display mattress has a price tag at the foot or on the pillow, in the position the standard specifies Yes / No 1 pt
  2. The tag shows the model name exactly as it appears in the point-of-sale system Yes / No 1 pt
  3. The tag states the comfort level (firm, medium, plush or pillow top) Yes / No 1 pt
  4. The tag lists the price of each size sold: twin, full, queen and king Yes / No 1 pt
  5. The tag states whether the price is for the mattress only or for the set with foundation Yes / No 1 pt
  6. The tag states the manufacturer's warranty length Yes / No 1 pt
  7. The tag describes the construction (innerspring, pocket coil, memory foam, latex or hybrid) Yes / No 1 pt
  8. Adjustable bases carry their own price tag separate from the mattress Yes / No 1 pt
  9. The manufacturer's law label is still attached to every display mattress Yes / No 1 pt
  10. Comfort-scale signs use the same scale and colors across every brand in the gallery Yes / No 1 pt
  11. A good, better, best comparison sign is posted for each brand or collection that has one Yes / No 1 pt
  12. The comparison sign lists only models currently on the floor Yes / No 1 pt
  13. The sleep trial or comfort exchange policy is posted in the gallery Yes / No 1 pt
  14. The delivery and old-mattress removal offer is posted where the store provides the service Yes / No 1 pt
  15. Tags are printed, with no handwritten prices or corrections Yes / No 1 pt
  16. Display mattresses with a missing tag Number
  17. Tag and comparison sign completeness Rating
    • Complete and correct on every bed 5 pts
    • Missing or incomplete on a few beds 3 pts
    • Missing or wrong on many beds 1 pt

5. Pillows and accessories 16 items

  1. Each display bed has two test pillows at the head Yes / No 1 pt
  2. Test pillows are in clean disposable or washable covers Yes / No 1 pt
  3. A supply of fresh pillow covers is available for customers to use during a test Yes / No 1 pt
  4. Used disposable pillow covers are discarded after each customer Yes / No 1 pt
  5. The pillow fixture is stocked by sleep position (side, back, stomach) or by loft, as the planogram shows Yes / No 1 pt
  6. Each pillow on the fixture has a price label Yes / No 1 pt
  7. One sample of each pillow model is out of its packaging for customers to feel Yes / No 1 pt
  8. Boxed mattress protectors are stocked in twin, full, queen and king sizes Yes / No 1 pt
  9. Sheet sets and protectors are displayed within reach of the consultation desk Yes / No 1 pt
  10. Bed frames and platform bases for sale are shown assembled, not only in the carton Yes / No 1 pt
  11. Take-away stock of pillows is in sealed, undamaged packaging Yes / No 1 pt
  12. Bed-in-a-box models are displayed with the opened mattress beside the boxed stock Yes / No 1 pt
  13. The sleep diagnostic or pressure-mapping system, where the store has one, powers on and completes a test Yes / No 1 pt
  14. Accessory add-on signs (protector, pillows, frame) sit on the feature beds as the promotion specifies Yes / No 1 pt
  15. Empty pegs or facings on the pillow and protector fixture Number
  16. Stock level of the pillow and accessory fixture Rating
    • Full in every size 5 pts
    • Some sizes missing 3 pts
    • Largely empty 1 pt

6. Cleanliness 17 items

  1. Mattress side borders and handles are free of stains and dust Yes / No 1 pt
  2. The floor under and between the beds has been vacuumed or mopped today Yes / No 1 pt
  3. No dust or debris is visible under beds raised on frames or adjustable bases Yes / No 1 pt
  4. Headboards, brand walls and backdrops are dusted Yes / No 1 pt
  5. Brand banners and hanging signs are free of cobwebs and dust Yes / No 1 pt
  6. The gallery has no odor of dust, damp or cleaning chemical Yes / No 1 pt
  7. Hand sanitizer is available at the gallery entrance or consultation desk Yes / No 1 pt
  8. No personal items, drinks or paperwork are left on display beds Yes / No 1 pt
  9. No boxed stock, cartons or hand trucks are stored in the gallery Yes / No 1 pt
  10. All gallery lights are working, with none burned out over a display bed Yes / No 1 pt
  11. Carpet or flooring in the gallery has no tears, lifted seams or stains Yes / No 1 pt
  12. The consultation desk is clear except for current brochures and the order pad or tablet Yes / No 1 pt
  13. The gallery cleaning checklist is initialed for today Yes / No 1 pt
  14. Name of the associate responsible for the gallery today Short text
  15. Overall cleanliness of the mattress gallery Rating
    • Spotless 5 pts
    • Minor dust or marks 3 pts
    • Visibly dirty 1 pt
  16. Overall mattress gallery presentation Rating
    • Meets the standard throughout 5 pts
    • Meets the standard with a few gaps 3 pts
    • Does not meet the standard 1 pt
  17. Corrective actions required Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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