Checklist template

Workplace safety and emergency preparedness for bank branches

A ready-to-use checklist with 119 items in 6 sections, covering Emergency plans, Hold-up aftercare, Evacuation, First aid, Ergonomics, Drills. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 119 Items
  • 101 Yes / No checks
  • 7 Scored ratings
  • 136 Points

Use this template How audits work

1. Emergency plans 20 items

  1. A written emergency plan specific to this branch address is kept on site Yes / No 1 pt
  2. The emergency plan was reviewed in the last 12 months Yes / No 1 pt
  3. The plan covers fire, medical emergency, power failure, gas leak and the severe weather typical of the area Yes / No 1 pt
  4. The plan covers bomb threats, suspicious packages and an armed intruder Yes / No 1 pt
  5. The emergency contact list shows current numbers for the regional manager, facilities, the alarm company and utilities Yes / No 1 pt
  6. A staff roster with personal emergency contacts can be reached from outside the branch Yes / No 1 pt
  7. The bomb threat checklist is at each telephone that receives outside calls Yes / No 1 pt
  8. The suspicious mail procedure is posted where mail and courier parcels are opened Yes / No 1 pt
  9. A severe weather shelter area is designated and marked on the floor plan Yes / No 1 pt
  10. The branch receives weather warnings through a weather radio or the company alert system Yes / No 1 pt
  11. A working flashlight is at the teller line and in the vault area for power failures Yes / No 1 pt
  12. The procedure for a threatening or abusive customer names a code word, and employees asked know it Yes / No 1 pt
  13. At least two employees are on site whenever the branch is open, per company policy Yes / No 1 pt
  14. The plan names who can decide to close the branch and how staff and customers are told Yes / No 1 pt
  15. Shut-offs for water, gas and electricity are labeled, and the manager on duty can show them Yes / No 1 pt
  16. The emergency supply kit (water, radio, spare batteries) was checked in the last 12 months Yes / No 1 pt
  17. Workplace safety postings and the name of the safety representative are displayed as required by local regulation Yes / No 1 pt
  18. Date of the last review of the emergency plan Date
  19. Name of the branch emergency coordinator Short text
  20. Readiness of the emergency plan Rating
    • Current, complete and known to staff 5 pts
    • On site but out of date or incomplete 3 pts
    • Missing or unknown to staff 1 pt

2. Hold-up aftercare 20 items

  1. The post-robbery plan has a section on the care of employees and customers, separate from evidence and reporting Yes / No 1 pt
  2. The plan's first step after the robber leaves is to check everyone for injury and call medical help Yes / No 1 pt
  3. The plan provides for relief staff so that affected employees need not return to their window that day Yes / No 1 pt
  4. A quiet private room is identified where employees can wait and give their statements Yes / No 1 pt
  5. The employee assistance program number is posted in the staff room Yes / No 1 pt
  6. A group debrief with a trained counselor is offered within the time set by company policy Yes / No 1 pt
  7. Individual counseling is offered to each employee present, at no cost to the employee Yes / No 1 pt
  8. The manager on duty has been trained to support employees in the first hours after a hold-up Yes / No 1 pt
  9. Each affected employee is offered a way home other than driving alone Yes / No 1 pt
  10. The plan schedules follow-up contact with each affected employee in the following days and weeks, per company policy Yes / No 1 pt
  11. Employees who were off that day are told what happened before their next shift Yes / No 1 pt
  12. Affected employees may ask for a temporary change of duties or branch, and employees asked know this Yes / No 1 pt
  13. Customers who were present are given a contact for support Yes / No 1 pt
  14. Work injury reports are filed for affected employees, including psychological injury, as required by local regulation Yes / No 1 pt
  15. The plan keeps employees away from reporters and gives them an exit out of public view Yes / No 1 pt
  16. Records of the most recent hold-up, if any, show that support was offered to every employee present Yes / No 1 pt
  17. The same aftercare is offered after an assault or a serious threat that is not a robbery Yes / No 1 pt
  18. Employees asked can say what support is available to them after a hold-up Yes / No 1 pt
  19. Number of hold-ups or violent incidents at this branch in the last 3 years Number
  20. Readiness to care for staff after a hold-up Rating
    • Plan, contacts and trained manager in place 5 pts
    • Plan in place, staff unaware of the support 3 pts
    • No aftercare plan 1 pt

3. Evacuation 20 items

  1. The evacuation plan with routes and the assembly point is posted at each exit and in the staff room Yes / No 1 pt
  2. Every exit door opens from the inside without a key during business hours Yes / No 1 pt
  3. Exit routes through the teller area, back office and staff room are clear to the door Yes / No 1 pt
  4. The rear exit is not blocked by shred bins, coin boxes or deliveries Yes / No 1 pt
  5. Every exit sign is lit Yes / No 1 pt
  6. Fire extinguishers are mounted, in view and carry a current inspection tag Yes / No 1 pt
  7. The fire alarm panel shows normal status with no trouble light Yes / No 1 pt
  8. Storage rooms keep at least 18 in (45 cm) clear below sprinkler heads Yes / No 1 pt
  9. A warden and a backup are named for each area of the branch Yes / No 1 pt
  10. The warden's sweep includes the washrooms, the safe deposit booths and the vault Yes / No 1 pt
  11. Employees asked can name the assembly point Yes / No 1 pt
  12. The assembly point is away from the building and clear of the drive-up lanes Yes / No 1 pt
  13. A helper is assigned to each employee who needs assistance to evacuate Yes / No 1 pt
  14. The procedure covers telling customers at the drive-up and in the ATM vestibule to leave Yes / No 1 pt
  15. Employees asked say they would lock their drawer only if it costs no time, then leave Yes / No 1 pt
  16. The staff roster and the visitor log are taken to the assembly point for the headcount Yes / No 1 pt
  17. The vault has working ventilation and a telephone or alarm that can be used from inside Yes / No 1 pt
  18. Employees asked know the procedure when someone is locked in the vault Yes / No 1 pt
  19. Date on the most recent fire extinguisher inspection tag Date
  20. Exits and evacuation routes Rating
    • Clear, lit and signed 5 pts
    • Minor obstruction corrected during the visit 3 pts
    • Exit blocked, locked or unlit 1 pt

4. First aid 20 items

  1. The first aid kit location is marked with a sign Yes / No 1 pt
  2. The first aid kit holds every item on its contents list Yes / No 1 pt
  3. No item in the first aid kit is past its expiry date Yes / No 1 pt
  4. The first aid kit inspection tag was initialed in the last month Yes / No 1 pt
  5. The number of trained first aiders on the roster meets local regulation or company policy Yes / No 1 pt
  6. A trained first aider is scheduled on every shift this week, Saturday included Yes / No 1 pt
  7. First aid certificates on file are all in date Yes / No 1 pt
  8. The names of the first aiders are posted in the staff room Yes / No 1 pt
  9. Where the branch has an automated external defibrillator (AED), it is in a signed location, not locked away Yes / No 1 pt
  10. The AED status indicator shows ready Yes / No 1 pt
  11. AED pads and battery are within their expiry dates Yes / No 1 pt
  12. The AED check log is filled in monthly Yes / No 1 pt
  13. Employees asked know where the AED is Yes / No 1 pt
  14. Disposable gloves and a breathing barrier are kept with the first aid kit Yes / No 1 pt
  15. The branch street address is posted at the telephones for calls to emergency services Yes / No 1 pt
  16. Every employee injury in the last 12 months is entered in the injury log Yes / No 1 pt
  17. A medical incident involving a customer is recorded on the company incident report Yes / No 1 pt
  18. Expiry date of the AED pads Date
  19. Number of employees holding a current first aid certificate Number
  20. First aid readiness Rating
    • Kit, AED and first aiders all in order 5 pts
    • One element needs attention 3 pts
    • No trained first aider, or kit or AED unusable 1 pt

5. Ergonomics 20 items

  1. Each standing teller station has an anti-fatigue mat that lies flat with no curled edge Yes / No 1 pt
  2. A sit-stand stool or adjustable chair is available at each teller station Yes / No 1 pt
  3. Cash drawer, receipt printer and check scanner are within arm's reach without twisting Yes / No 1 pt
  4. The top of each monitor is at or just below eye level, about an arm's length away Yes / No 1 pt
  5. Office chairs adjust for height and back support, and the adjustments work Yes / No 1 pt
  6. A footrest is provided to employees whose feet do not rest flat on the floor Yes / No 1 pt
  7. Keyboard and mouse sit at elbow height on the same surface Yes / No 1 pt
  8. Screens show no glare from windows or overhead lights Yes / No 1 pt
  9. Boxes of coin are moved on a cart or hand truck, not carried by hand Yes / No 1 pt
  10. Boxed coin is stored between knee and shoulder height Yes / No 1 pt
  11. Employees asked say they get help or use a cart for loads above the weight set by company policy Yes / No 1 pt
  12. The drive-up drawer or tube station can be reached from the teller's working position without leaning out Yes / No 1 pt
  13. The vault door and day gate swing without strain Yes / No 1 pt
  14. A step stool is available for upper safe deposit boxes and high shelves Yes / No 1 pt
  15. Employees at the drive-up station report no draft or vehicle exhaust at their position Yes / No 1 pt
  16. Employees who spend most of the day on the telephone have a headset Yes / No 1 pt
  17. Each employee completed a workstation self-assessment in the last 12 months Yes / No 1 pt
  18. Concerns raised in workstation assessments have a recorded follow-up Yes / No 1 pt
  19. Number of workstations checked during the visit Number
  20. Workstation setup at the stations checked Rating
    • Adjusted to the user, nothing to correct 5 pts
    • Minor adjustments needed 3 pts
    • Equipment missing or broken 1 pt

6. Drills 19 items

  1. A fire evacuation drill was held in the last 12 months, or more often where local regulation requires Yes / No 1 pt
  2. The drill record shows the date, the time taken to evacuate and who took part Yes / No 1 pt
  3. Problems noted at the last drill have corrective actions with completion dates Yes / No 1 pt
  4. A severe weather shelter drill or walk-through was held in the last 12 months Yes / No 1 pt
  5. A walk-through of the response to a medical emergency, including fetching the AED, was held in the last 12 months Yes / No 1 pt
  6. A lockdown or armed intruder exercise was held in the form set by company policy Yes / No 1 pt
  7. The vault lock-in procedure was practiced in the last 12 months Yes / No 1 pt
  8. Drills in the last 12 months included part-time and Saturday staff Yes / No 1 pt
  9. New employees were walked along the evacuation route in their first week Yes / No 1 pt
  10. The fire alarm can be heard in the vault, the safe deposit booths and the washrooms Yes / No 1 pt
  11. Emergency lights were tested in the last month, and the test is logged Yes / No 1 pt
  12. The fire alarm system was tested by a contractor within the period required by local regulation Yes / No 1 pt
  13. The staff call list or mass notification system was tested in the last 12 months Yes / No 1 pt
  14. Date of the last fire evacuation drill Date
  15. Time taken to evacuate at the last drill (minutes) Number
  16. Drill program Rating
    • All drills held and documented 5 pts
    • Fire drill held, others missing 3 pts
    • No drill in the last 12 months 1 pt
  17. Name of the branch manager Short text
  18. Overall workplace safety and emergency readiness Rating
    • Strong 5 pts
    • Acceptable, minor gaps 3 pts
    • Weak, needs follow-up visit 1 pt
  19. Comments and corrective actions Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

Categories

Related templates

← All templates

Brand standards

At every site, every time

Start Free Contact us