Pharmacy Communication, Execution and Automation | Bindy

Exceptional Pharmacies

Execute customer experience, merchandising and security standards at every pharmacy, every time.

⚕ Gain visibility into your pharmacies. Execute faster.

Operations, merchandising and health and safety pharmacy inspections with one intuitive platform.

  1. Pharmacy operations

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    Communicate and verify policies and procedures for pharmacy operations, safety, merchandising and POP, training and customer experience.

  2. Support your teams

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    Put the information your pharmacies and field team need to do their jobs on one intuitive platform.

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    Deploy updates instantly to all stores.

  3. Verify security and safety

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    Ensure best practices are followed for medication storage, dispensing, and disposal.

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    Verify required security measures are in place. Create a record of proactive safety.

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    Attach site photos, videos, and documents to demonstrate safety procedures, defects, and remedies.

  1. Merchandising and POP

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    Confirm programs are executed and displays are stocked with appropriate products.

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    Instantly share photos and comments with store teams.

  2. Brand standards

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    Protect the customer experience. Confirm employees adhere to dress code and customer interaction standards.

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    Identify coaching opportunities to train more effectively.

Field-proven features

Keep data confidential

Built-in field hierarchy and pharmacy affiliations allow you to keep certain data confidential.

Assign tasks

Instantly send tasks to pharmacy and store teams like medication recalls, pricing changes, and merchandising rollouts. Track completion in real-time.

Communicate and inform

Use the content manager to share news and information about customer service, government regulations, and new initiatives. Read receipts verify engagement. Produce tasks when additional actions are required.

Share photos and videos

Take photos, videos, and share notes. Attach photos to inspections, tasks, and corrective actions. A picture is worth a thousand words.

Real-time reports and charts

Teams can instantly access results, track, and verify issue resolution. Run aggregate and raw filtered reports. Automate data exports with the API and integrate with your data warehouse.

Proven results

Health and safety

95% of Bindy customers report improved health and safety.

Customer experience

89% of Bindy customers report improved customer experience.

Business risks

91% of Bindy customers report a reduction in business risks.

Brand standards

At every site, every time