Checklist template

Access control and tailgating prevention for fitness centers

A ready-to-use checklist with 107 items in 6 sections, covering Entry system, Guest passes, Tailgating, After-hours access, Cameras, Reports. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 107 Items
  • 87 Yes / No checks
  • 6 Scored ratings
  • 117 Points

Use this template How audits work

1. Entry system 20 items

  1. Every member entrance is controlled by a turnstile, gate or door that opens only on a valid scan Yes / No 1 pt
  2. A test scan of an active membership opened the gate or door on the first attempt Yes / No 1 pt
  3. A test scan of a cancelled or frozen membership was refused at the reader Yes / No 1 pt
  4. A refused scan gives a sound or light that can be noticed from the front desk Yes / No 1 pt
  5. A credential scanned a second time within the anti-passback interval set in the system raises an alert at the desk, where the system supports it Yes / No 1 pt
  6. Each of 10 member profiles sampled at check-in had a photo on file Yes / No 1 pt
  7. A test entry on another person's credential, arranged with the manager, was challenged at the desk because the photo did not match Yes / No 1 pt
  8. A manual check-in cannot be completed in the system without a reason being selected Yes / No 1 pt
  9. Manual check-ins are entered under the employee's own login, not a shared desk login Yes / No 1 pt
  10. The gate release button at the desk cannot be reached from the member side of the counter Yes / No 1 pt
  11. Turnstile and gate housings are locked, with no override key left in the unit Yes / No 1 pt
  12. An emergency exit door tested on the gym floor sounded its alarm when opened Yes / No 1 pt
  13. No emergency exit or rear door was found propped open during the visit Yes / No 1 pt
  14. A door contact on the delivery and staff entrance reports to the alarm or access system each time it opens Yes / No 1 pt
  15. A replacement key fob or card is issued only after the lost credential is deactivated Yes / No 1 pt
  16. The member app shows a rotating or time-limited entry code, so a screenshot of the code cannot be reused, where the club uses app entry Yes / No 1 pt
  17. Entries during the last reader or network outage were written on a paper log and entered in the system afterwards Yes / No 1 pt
  18. Manual check-ins recorded yesterday Number
  19. Entry readers out of service at the time of the visit Number
  20. Condition of the entry control hardware Rating
    • All readers, gates and door alarms working 5 pts
    • One device faulty with a repair requested 3 pts
    • Device faulty with no repair requested, or an entrance uncontrolled 1 pt

2. Guest passes 18 items

  1. Each of 5 guest entries picked from yesterday's access log matches a guest registration in the system Yes / No 1 pt
  2. Photo identification is checked for each guest, per company policy Yes / No 1 pt
  3. The system refuses a guest pass number that has already been redeemed Yes / No 1 pt
  4. A guest brought by a member is linked to that member's account Yes / No 1 pt
  5. The system blocks a guest who has used up the number of free visits set by company policy Yes / No 1 pt
  6. Day passes are sold through the point of sale with a receipt Yes / No 1 pt
  7. Printed and promotional guest passes carry an expiry date or a serial number Yes / No 1 pt
  8. Blank guest passes are kept in a locked drawer Yes / No 1 pt
  9. Used printed passes are collected and voided at check-in Yes / No 1 pt
  10. Trial memberships end on their end date in the system, with no extension entered without a manager's approval Yes / No 1 pt
  11. Prospects on a membership tour are escorted by an employee for the whole tour Yes / No 1 pt
  12. Each contractor or vendor seen in the club during the visit wore a visitor badge Yes / No 1 pt
  13. Visitor badges are numbered, and every badge not signed out on the visitor log is at the desk Yes / No 1 pt
  14. A free entry granted by an employee has a reason entered in the system Yes / No 1 pt
  15. A person banned from the club is flagged in the system and the flag shows at the desk on any lookup of their name Yes / No 1 pt
  16. Guests registered in the last 7 days Number
  17. Day passes sold in the last 7 days Number
  18. Traceability of guest entries Rating
    • Every guest entry traced to a registration and a valid pass 5 pts
    • Entries traced but pass or identification records incomplete 3 pts
    • Guest entries that cannot be traced 1 pt

3. Tailgating 16 items

  1. The front desk has a direct line of sight to every entry gate or door Yes / No 1 pt
  2. An employee stayed at the desk throughout the observation period in staffed hours Yes / No 1 pt
  3. People seen entering without a scan during 15 minutes of observation at a busy period Number
  4. Front desk staff asked could give the wording used to approach a member who lets someone in Yes / No 1 pt
  5. Turnstiles or gates cannot be stepped over or squeezed past Yes / No 1 pt
  6. The gate closes after each person instead of staying open for a group Yes / No 1 pt
  7. The tailgate sensor or alarm at the gate is switched on, where one is fitted Yes / No 1 pt
  8. The tailgate alarm can be heard at the front desk Yes / No 1 pt
  9. A sign at the entrance states that each person must scan their own credential Yes / No 1 pt
  10. Club rules given to new members state the consequence of sharing a credential or admitting a non-member Yes / No 1 pt
  11. Members found sharing a credential in the last 90 days have a warning noted on their account Yes / No 1 pt
  12. The exit lane cannot be used to enter without a scan Yes / No 1 pt
  13. Add-on family members each scan their own credential Yes / No 1 pt
  14. Employees arriving for a shift enter with their own credential Yes / No 1 pt
  15. Friends and relatives of employees are registered as guests like anyone else Yes / No 1 pt
  16. Staff response to unscanned entries Rating
    • Challenged every time 5 pts
    • Challenged some of the time 3 pts
    • Not challenged 1 pt

4. After-hours access 21 items

  1. Staffing of opening hours at this club Choice
    • Staffed during all opening hours
    • Some opening hours unstaffed
    • Open 24 hours with unstaffed periods
  2. Members receive unstaffed-hours access only after accepting the after-hours terms Yes / No 1 pt
  3. The after-hours door releases for one credential at a time Yes / No 1 pt
  4. A tailgate detection system or single-entry portal is in use at the after-hours door Yes / No 1 pt
  5. Tailgate alerts in unstaffed hours go to a monitoring service or to the manager on call Yes / No 1 pt
  6. Each of the last 5 after-hours tailgate alerts has a recorded follow-up Yes / No 1 pt
  7. Members identified letting others in after hours were contacted within the time set by company policy Yes / No 1 pt
  8. A sign at the after-hours door states that guests are not admitted in unstaffed hours Yes / No 1 pt
  9. The after-hours door closed and latched by itself when tested Yes / No 1 pt
  10. The door-held-open alarm sounded when the door was held past its set time Yes / No 1 pt
  11. All light fixtures at the after-hours entrance are working Yes / No 1 pt
  12. Offices and the stock room are locked during unstaffed hours Yes / No 1 pt
  13. The beverage cooler and supplement display are locked or shuttered during unstaffed hours Yes / No 1 pt
  14. Areas closed after hours (pool, sauna, child care, studios) are locked Yes / No 1 pt
  15. Master fobs that open every door are held only by the managers named by company policy Yes / No 1 pt
  16. Fobs of employees who left in the last 90 days were deactivated on their last day Yes / No 1 pt
  17. Access schedules stop staff credentials from opening the club outside the hours set by company policy Yes / No 1 pt
  18. Entries by overnight cleaning contractors show in the access log under each contractor's own credential Yes / No 1 pt
  19. Date of the last review of staff and contractor access rights Date
  20. Tailgate alerts recorded in unstaffed hours in the last 30 days Number
  21. Control of unstaffed-hours entry Rating
    • Single entry enforced and alerts followed up 5 pts
    • Alerts raised but not always followed up 3 pts
    • No detection of extra people after hours 1 pt

5. Cameras 16 items

  1. A camera at each member entrance captures the faces of people coming in Yes / No 1 pt
  2. A camera covers the front desk, including the gate release Yes / No 1 pt
  3. A camera covers each emergency exit and rear door Yes / No 1 pt
  4. Cameras cover both the inside and the outside of the after-hours door Yes / No 1 pt
  5. Cameras not recording at the time of the visit Number
  6. The date and time on the recorder are within one minute of the entry system clock Yes / No 1 pt
  7. Days of recorded footage available on the recorder Number
  8. Footage is kept for at least the number of days set by company policy Yes / No 1 pt
  9. Footage of an entry picked from yesterday's access log was found and played during the visit Yes / No 1 pt
  10. Faces at the entrance can be recognized on night-time footage Yes / No 1 pt
  11. No entrance camera is blocked by a banner, a sign or a plant Yes / No 1 pt
  12. The recorder is kept in a locked office or cabinet Yes / No 1 pt
  13. Log-ins to the recorder are limited to the managers named by company policy Yes / No 1 pt
  14. A sign at the entrance states that the premises are under video surveillance, as required by local regulation Yes / No 1 pt
  15. The recorder shows no disk error or disk-full warning Yes / No 1 pt
  16. Camera coverage of entry points Rating
    • Every entry and exit covered and recording 5 pts
    • Coverage gap at one door 3 pts
    • Main entrance not covered or recorder not working 1 pt

6. Reports 16 items

  1. A manager reviews the denied-entry report at least weekly Yes / No 1 pt
  2. A manager reviews the manual check-in report at least weekly Yes / No 1 pt
  3. Manual check-ins are compared by employee to spot unusually high numbers Yes / No 1 pt
  4. The emergency exit door alarm log is reviewed weekly Yes / No 1 pt
  5. Check-in totals are compared with the door counter totals, where a people counter is installed Yes / No 1 pt
  6. Credentials used at two clubs on the same day are reviewed each week for sharing Yes / No 1 pt
  7. The list of active staff, contractor and vendor credentials is reviewed by the manager each month Yes / No 1 pt
  8. Staff family memberships are removed when the employee leaves Yes / No 1 pt
  9. Free guest entries are reviewed by employee each month Yes / No 1 pt
  10. Findings from last month's access reports have a recorded action Yes / No 1 pt
  11. Denied entries recorded in the last 7 days Number
  12. Active complimentary memberships at this club Number
  13. Corrective actions from the previous access control audit have been completed Yes / No 1 pt
  14. Name of the manager on duty Short text
  15. Overall control of entry to the club Rating
    • Every entry scanned or registered, and exceptions reviewed 5 pts
    • Controls in place but unscanned entries or unreviewed reports found 3 pts
    • People enter unchecked or an entrance is uncontrolled 1 pt
  16. Corrective actions required Comments

Brand standards

At every site, every time