Checklist template

Boutique Clothing Retailer

A ready-to-use checklist with 72 items in 6 sections, covering Storefront and Entrance, Sales Floor and Merchandising, Fitting Room Standards, Customer Service and Engagement, Operations and Inventory, Safety and Compliance. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 72 Items
  • 66 Yes / No checks
  • 5 Scored ratings
  • 870 Points

Use this template How audits work

1. Storefront and Entrance 12 items

  1. Is the main signage clean and fully illuminated? Yes / No 10 pts
  2. Are entrance doors and glass free of smudges and streaks? Yes / No 5 pts
  3. Is the sidewalk and entry area free of trash and debris? Yes / No 10 pts
  4. Are window displays current and professionally arranged? Yes / No 15 pts
  5. Is the entrance clear of any obstacles or trip hazards? Yes / No 15 pts
  6. Are store hours and contact info clearly visible? Yes / No 5 pts
  7. Are security cameras at the entrance unobstructed? Yes / No 15 pts
  8. Is the anti-theft system (EAS) powered and functional? Yes / No 20 pts
  9. Is the exterior lighting functional for evening safety? Yes / No 10 pts
  10. Are decorative planters or features well-maintained? Yes / No 5 pts
  11. Is the entry mat clean and positioned correctly? Yes / No 5 pts
  12. Initial storefront impression: Rating
    • High-End/Inviting 10 pts
    • Acceptable 5 pts
    • Needs Attention 0 pts

2. Sales Floor and Merchandising 13 items

  1. Are the floors swept, mopped, and free of dust? Yes / No 10 pts
  2. Are garments organized by color story or collection? Yes / No 15 pts
  3. Are shelves and racks front-faced and sized correctly? Yes / No 10 pts
  4. Are all products correctly priced with visible tags? Yes / No 15 pts
  5. Is the lighting bright and are all bulbs working? Yes / No 5 pts
  6. Are mirrors on the sales floor clean and streak-free? Yes / No 10 pts
  7. Are mannequins styled in current seasonal outfits? Yes / No 10 pts
  8. Are hanging items evenly spaced and on uniform hangers? Yes / No 10 pts
  9. Are folded items neat and aligned on tables? Yes / No 10 pts
  10. Are there any empty pallets or freight boxes in the aisles? Yes / No 20 pts
  11. Is the store scent and music volume appropriate? Yes / No 5 pts
  12. Are accessories (jewelry/handbags) displayed securely? Yes / No 10 pts
  13. Visual Merchandising quality: Rating
    • Exceptional 15 pts
    • Needs Recovery 7 pts
    • Disorganized 0 pts

3. Fitting Room Standards 11 items

  1. Are all fitting room stalls clean and free of dust? Yes / No 10 pts
  2. Are mirrors and benches clean and undamaged? Yes / No 5 pts
  3. Is the fitting room floor free of pins, clips, or tags? Yes / No 15 pts
  4. Are go-back items removed from the rooms every 30 minutes? Yes / No 15 pts
  5. Are hangers inside the rooms functional and uniform? Yes / No 5 pts
  6. Is the lighting inside the stalls flattering and working? Yes / No 10 pts
  7. Are hooks and seating provided in each room? Yes / No 5 pts
  8. Is the "Stall Occupied" signage or lock functional? Yes / No 5 pts
  9. Are garment bags or pins available for alterations? Yes / No 5 pts
  10. Is the fitting room area attended by staff? Yes / No 10 pts
  11. Fitting room readiness: Rating
    • Ready for Use 15 pts
    • Minor Clutter 7 pts
    • Out of Service 0 pts

4. Customer Service and Engagement 11 items

  1. Was the customer greeted within 15 seconds of entry? Yes / No 15 pts
  2. Are staff wearing clean, current brand attire? Yes / No 10 pts
  3. Did staff offer a fitting room or product assistance? Yes / No 20 pts
  4. Can staff explain fabric care or styling options? Yes / No 15 pts
  5. Are staff actively cross-selling (e.g., matching accessories)? Yes / No 15 pts
  6. Was the customer informed about the return/exchange policy? Yes / No 5 pts
  7. Did staff mention the loyalty program or email sign-up? Yes / No 10 pts
  8. Are staff maintaining a professional and helpful demeanor? Yes / No 15 pts
  9. Did staff thank the customer upon exit? Yes / No 5 pts
  10. Is staff coverage adequate for current traffic? Yes / No 10 pts
  11. Overall service quality: Rating
    • Exceptional 20 pts
    • Satisfactory 10 pts
    • Poor 0 pts

5. Operations and Inventory 12 items

  1. Is the stockroom organized with clear walkways? Yes / No 15 pts
  2. Is new freight processed and placed on the floor promptly? Yes / No 10 pts
  3. Are high-value/designer items secured or tagged? Yes / No 25 pts
  4. Is the POS area clean and free of personal items? Yes / No 5 pts
  5. Are shopping bags and gift wrap fully stocked? Yes / No 5 pts
  6. Are special orders or layaways tagged and stored correctly? Yes / No 15 pts
  7. Are damaged or defective items tagged and separated? Yes / No 10 pts
  8. Are staff break areas and restrooms clean and stocked? Yes / No 15 pts
  9. Are inventory sensors/scanners fully charged? Yes / No 10 pts
  10. Is out-of-stock (OOS) signage used correctly? Yes / No 5 pts
  11. Are product returns logged according to policy? Yes / No 15 pts
  12. Is the backroom free of loose trash or packaging? Yes / No 10 pts

6. Safety and Compliance 13 items

  1. Are all emergency exits completely unobstructed? Yes / No 50 pts
  2. Are fire extinguishers charged and tagged? Yes / No 20 pts
  3. Are electrical panels clear (3ft clearance)? Yes / No 25 pts
  4. Is the first aid kit accessible and stocked? Yes / No 15 pts
  5. Are hazardous cleaning chemicals stored safely? Yes / No 15 pts
  6. Are wet floor signs available for immediate use? Yes / No 10 pts
  7. Is the store temperature comfortable for shoppers? Yes / No 10 pts
  8. Are employee rights posters clearly displayed? Yes / No 5 pts
  9. Are step stools/ladders stored correctly? Yes / No 10 pts
  10. Is the flooring free of cracks or snags? Yes / No 10 pts
  11. Is the alarm system functional and tested? Yes / No 20 pts
  12. Safety compliance level: Rating
    • Fully Compliant 30 pts
    • Minor Deficiencies 10 pts
    • High Risk 0 pts
  13. Final audit summary: Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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