Checklist template

Grocery Store Operations

A ready-to-use checklist with 87 items in 8 sections, covering Produce, Meat, Seafood & Deli, Dairy, Frozen & Refrigeration, Center Store & Dry Grocery, Front End & Customer Service, Bakery & Prepared Foods and more. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 8 Sections
  • 87 Items
  • 71 Yes / No checks
  • 8 Scored ratings
  • 694 Points

Use this template How audits work

1. Produce 10 items

  1. Are all wet racks being misted correctly and free of standing water? Yes / No 10 pts
  2. Is the floor swept and free of debris? Yes / No 15 pts
  3. Are "Reduced for Quick Sale" items sorted and not decaying? Yes / No 5 pts
  4. Is the crisping process being followed for leafy greens? Yes / No 10 pts
  5. Are organic items clearly separated from conventional items? Yes / No 10 pts
  6. Are produce scales clean and calibrated to zero? Yes / No 5 pts
  7. Is the berry patch free of moldy or "leaking" containers? Yes / No 10 pts
  8. Are all price signs accurate and positioned correctly? Yes / No 5 pts
  9. Overall freshness of the fruit displays: Rating
    • High Quality/No Bruising 10 pts
    • Acceptable/Minor Sorting Needed 5 pts
    • Poor/Culling Required 0 pts
  10. Notes on Produce vendor quality or delivery issues: Comments

2. Meat, Seafood & Deli 11 items

  1. Is the service counter glass free of smudges and streaks? Yes / No 5 pts
  2. Are all prepared salads and deli items labeled with "Use By" dates? Yes / No 20 pts
  3. Is the rotisserie chicken internal temperature at or above 165°F? Yes / No 15 pts
  4. Are raw seafood items displayed on a fresh bed of ice? Yes / No 10 pts
  5. Is there no "pooling" of blood or juices in meat cases? Yes / No 15 pts
  6. Are staff members wearing gloves and changing them between tasks? Yes / No 15 pts
  7. Are slicers cleaned and sanitized every 4 hours? Yes / No 15 pts
  8. Is the "Cooler Log" for this department up to date? Yes / No 10 pts
  9. Are meat department floors free of blood or fat residue? Yes / No 10 pts
  10. Fullness of the service meat case: Rating
    • Fully Set/Abundant 5 pts
    • Gaps in Selection 2 pts
    • Needs Immediate Production 0 pts
  11. Temperature of the main service deli case (°F): Number

3. Dairy, Frozen & Refrigeration 11 items

  1. Are all milk crates stored at least 6 inches off the floor? Yes / No 10 pts
  2. Is the "Egg" section free of cracked or leaking cartons? Yes / No 10 pts
  3. Are frozen food doors closing and sealing properly? Yes / No 10 pts
  4. Is there no visible frost or ice buildup on frozen packages? Yes / No 10 pts
  5. Are yogurt and juice items organized by "FIFO" (First In, First Out)? Yes / No 10 pts
  6. Are all refrigeration alarms clear and not in "Fault" mode? Yes / No 15 pts
  7. Are "Cold Chain" pallets worked within 30 minutes of delivery? Yes / No 20 pts
  8. Is the floor in the dairy cooler clean and free of spills? Yes / No 5 pts
  9. Are all price tags present on the shelf channels? Yes / No 5 pts
  10. Inventory level of "Sale" milk/butter items: Rating
    • In Stock 5 pts
    • Low Stock 2 pts
    • Out of Stock 0 pts
  11. Detail any refrigeration units requiring a technician: Comments

4. Center Store & Dry Grocery 11 items

  1. Are all shelves "faced" and items pulled to the front? Yes / No 10 pts
  2. Is the floor free of cardboard pieces or plastic wrap? Yes / No 10 pts
  3. Are bulk bins clean and all scoops attached to tether cords? Yes / No 5 pts
  4. Are there no "expired" items found during a random 5-item check? Yes / No 15 pts
  5. Are end-caps built to the current corporate "Planogram"? Yes / No 5 pts
  6. Are heavy items (water/pet food) stacked safely on the bottom? Yes / No 10 pts
  7. Are aisles clear of "u-boats" or pallets during peak hours? Yes / No 10 pts
  8. Is the "Canned Goods" section free of severely dented cans? Yes / No 5 pts
  9. Are "New Item" shelf talkers present and clean? Yes / No 2 pts
  10. General shelf fullness across dry grocery: Rating
    • 95%+ Stocked 5 pts
    • 80-90% Stocked 3 pts
    • Major Gaps 0 pts
  11. Name of the Shift Manager: Short text

5. Front End & Customer Service 11 items

  1. Is the "Self-Checkout" area free of "Help Needed" lights? Yes / No 10 pts
  2. Are all checkout belts clean and free of sticky residue? Yes / No 10 pts
  3. Did the cashier ask if the guest found everything today? Yes / No 10 pts
  4. Is the "Return" or "Go-Back" cart less than half full? Yes / No 5 pts
  5. Are "Impulse" coolers (soda) fully stocked and cold? Yes / No 5 pts
  6. Was the wait time in line less than 3 minutes? Yes / No 10 pts
  7. Are plastic/paper bags stocked at every register? Yes / No 5 pts
  8. Did the bagger handle fragile items (eggs/bread) correctly? Yes / No 10 pts
  9. Was the store's loyalty program or app mentioned? Yes / No 5 pts
  10. Friendliness of the front-end team: Rating
    • Exceptional/Helpful 10 pts
    • Transactional 5 pts
    • Inattentive 0 pts
  11. Observations on front-end staffing levels: Comments

6. Bakery & Prepared Foods 11 items

  1. Are all bakery cases (self-serve) clean and crumbs removed? Yes / No 10 pts
  2. Are tongs available and clean for all self-serve items? Yes / No 10 pts
  3. Is the "Soup Bar" at the correct temperature (above 140°F/60°C)? Yes / No 15 pts
  4. Are all artisan breads baked to the correct color/crust? Yes / No 5 pts
  5. Is the custom cake order book organized and up to date? Yes / No 5 pts
  6. Are "Allergen" warnings clearly visible on packaged baked goods? Yes / No 15 pts
  7. Is the floor in the bakery prep area dry? Yes / No 5 pts
  8. Are donuts/pastries replenished for the current time of day? Yes / No 5 pts
  9. Is the coffee station (if applicable) wiped down? Yes / No 5 pts
  10. Scent/Aroma of the bakery department: Rating
    • Fresh Baked/Inviting 5 pts
    • Neutral 2 pts
    • Unpleasant/Burnt 0 pts
  11. Time of the last fresh bread bake: Short text

7. Safety, Receiving & Warehouse 11 items

  1. Are the "Compactor" and "Baler" doors closed and locked? Yes / No 15 pts
  2. Is the receiving dock free of debris and clutter? Yes / No 10 pts
  3. Are all fire extinguishers accessible and not blocked by pallets? Yes / No 15 pts
  4. Is the "Spill Station" fully stocked with absorbent? Yes / No 10 pts
  5. Are pallet jacks parked in their designated safety zones? Yes / No 5 pts
  6. Is the "Back-Stock" organized by department and labeled? Yes / No 10 pts
  7. Is the "Employee Rights" poster current in the breakroom? Yes / No 5 pts
  8. Are there no unauthorized people in the warehouse area? Yes / No 10 pts
  9. Is the "First Aid" kit stocked with bandages and antiseptic? Yes / No 10 pts
  10. Warehouse floor condition: Rating
    • Clean/Swept 5 pts
    • Slightly Cluttered 2 pts
    • Safety Hazard 0 pts
  11. List any safety concerns found in the back room: Comments

8. Exterior & Parking Lot 11 items

  1. Are all cart corrals clear of loose trash and excessive carts? Yes / No 10 pts
  2. Is the "Drive-Up/Pickup" lane clear of parked cars? Yes / No 10 pts
  3. Are all storefront lights operational? Yes / No 5 pts
  4. Is the sidewalk free of chewing gum and stains? Yes / No 5 pts
  5. Are trash cans at the store entrance less than 75% full? Yes / No 5 pts
  6. Is the signage for "Weekly Ad" in the window current? Yes / No 5 pts
  7. Is the handicapped parking area clear of shopping carts and blockages? Yes / No 10 pts
  8. Are all landscaping beds free of weeds and litter? Yes / No 2 pts
  9. Is the delivery truck entrance gate functioning correctly? Yes / No 5 pts
  10. Visibility of the parking lot striping: Rating
    • Clear/Bright 5 pts
    • Faded 2 pts
    • Needs Repaint 0 pts
  11. General notes on the store's exterior impression: Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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