Checklist template

Linen and laundry operations for spas

A ready-to-use checklist with 101 items in 6 sections, covering Sorting, Washing, Storage, Inventory, Quality, Equipment. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 101 Items
  • 82 Yes / No checks
  • 5 Scored ratings
  • 107 Points

Use this template How audits work

1. Sorting 17 items

  1. How the spa's linen is laundered Choice
    • On site
    • Outside laundry service
    • Both
  2. Soiled linen travels from treatment rooms to the laundry in closed bags or lidded carts Yes / No 1 pt
  3. Soiled linen carts are a different color or are labeled, and are never used for clean linen Yes / No 1 pt
  4. Soiled linen is collected from rooms and wet areas on a set schedule during the day Yes / No 1 pt
  5. Soiled linen follows a route that avoids the guest lounge and reception where the layout allows Yes / No 1 pt
  6. Oil-soiled massage sheets are sorted apart from towels and robes Yes / No 1 pt
  7. Linen soiled with mud, scrub, wax or tint is sorted apart for pre-treatment Yes / No 1 pt
  8. Linen soiled with blood or body fluids is bagged separately and handled with gloves Yes / No 1 pt
  9. Pockets of robes are checked for guest belongings before washing Yes / No 1 pt
  10. Items found in robe pockets are logged as lost property Yes / No 1 pt
  11. Wax strips, spatulas, cotton pads and disposable underwear are removed from linen before loading Yes / No 1 pt
  12. Employees wear gloves when sorting soiled linen Yes / No 1 pt
  13. Soiled linen is never sorted on the folding table or on the floor Yes / No 1 pt
  14. Oil-soiled linen waiting for the wash is kept in a ventilated metal container, not piled warm in a closed room Yes / No 1 pt
  15. No soiled linen from yesterday is waiting unwashed at opening Yes / No 1 pt
  16. Bags or carts of soiled linen waiting at the time of the visit Number
  17. Separation of soiled and clean linen Rating
    • Fully separated in carts, routes and surfaces 5 pts
    • Separate carts but shared surfaces or routes 3 pts
    • Soiled and clean linen mixed 1 pt

2. Washing 18 items

  1. Washers are loaded to the capacity on the machine, not packed tight Yes / No 1 pt
  2. Massage sheets are washed on the hot program with a degreasing detergent or oil-release additive Yes / No 1 pt
  3. Detergent is dosed by an automatic pump or a measured scoop, according to the supplier's chart Yes / No 1 pt
  4. The wash programs to use for each linen type are posted at the machines Yes / No 1 pt
  5. The hot water supply reaches the wash temperature the detergent supplier specifies for oily linen Yes / No 1 pt
  6. Chlorine bleach is used only on white items and at the dose on the chart Yes / No 1 pt
  7. Fabric softener is not used on towels and massage sheets, where the supplier advises against it Yes / No 1 pt
  8. Linen moves to the dryer as soon as the wash cycle ends Yes / No 1 pt
  9. Dryers run a cool-down cycle to the end; loads are not removed hot and stacked Yes / No 1 pt
  10. Dried linen is folded or spread out promptly, never left hot in a pile or a cart Yes / No 1 pt
  11. Linen still stained after washing is re-washed or pulled, not dried and folded Yes / No 1 pt
  12. Chemical drums and pump lines are labeled with the product name Yes / No 1 pt
  13. Safety data sheets for laundry chemicals are kept in the laundry room Yes / No 1 pt
  14. The employee asked can describe the wash program for oil-soiled sheets Yes / No 1 pt
  15. Sheets heavy with oil are soaked or pre-treated with the oil-release product before the main wash Yes / No 1 pt
  16. Loads washed yesterday Number
  17. Wash temperature shown on the hot program (°F or °C) Number
  18. Results of the wash on a sample of 10 items Rating
    • No stains, odor or oil feel 5 pts
    • One or two items with residue 3 pts
    • Several items stained or smelling of oil 1 pt

3. Storage 14 items

  1. Clean linen is stored in a closed room or cabinet used only for clean linen Yes / No 1 pt
  2. Clean linen shelves are at least 6 in (15 cm) off the floor Yes / No 1 pt
  3. Folded linen is moved from the folding table to the clean linen shelves on the same shift Yes / No 1 pt
  4. Shelves are labeled by item (fitted sheet, flat sheet, face cradle cover, bath towel, hand towel, robe by size) Yes / No 1 pt
  5. New stock is placed under or behind older stock so linen rotates Yes / No 1 pt
  6. Clean linen carts for delivery to rooms are covered Yes / No 1 pt
  7. Robes are stored on hangers or folded by size with the size visible Yes / No 1 pt
  8. Blankets and duvet covers are stored in the clean linen room, not in treatment room corners Yes / No 1 pt
  9. No chemicals, cleaning tools or personal items are kept in the clean linen room Yes / No 1 pt
  10. The clean linen room is free of dampness, musty odor and visible dust Yes / No 1 pt
  11. The door of the clean linen room is kept closed Yes / No 1 pt
  12. Each treatment room and wet area is restocked to its par before opening Yes / No 1 pt
  13. Linen held back for repair or for rags is kept in a marked bin, apart from linen in service Yes / No 1 pt
  14. Emergency stock for a machine breakdown or a missed delivery is identified and untouched Yes / No 1 pt

4. Inventory 17 items

  1. A written par is set for each linen item, based on rooms, treatments per day and wash turnaround Yes / No 1 pt
  2. A full linen count is taken on the schedule in company policy Yes / No 1 pt
  3. Date of the last full linen count Date
  4. The last count was compared with the par, and shortfalls were ordered Yes / No 1 pt
  5. Linen removed from service is recorded by item and reason (stained, torn, worn, lost) Yes / No 1 pt
  6. New linen is washed once before first use and added to the count Yes / No 1 pt
  7. Deliveries of new linen are checked against the purchase order Yes / No 1 pt
  8. Robes and slippers leaving with guests are charged or recorded Yes / No 1 pt
  9. Linen sent to an outside laundry is counted by item on the way out and on the way back Yes / No 1 pt
  10. Shortages from the outside laundry are claimed in writing Yes / No 1 pt
  11. The spa did not run out of any linen item during service in the last 30 days Yes / No 1 pt
  12. Towel use per guest in the wet areas is tracked against the standard Yes / No 1 pt
  13. Linen cost per treatment is reported to the manager each period Yes / No 1 pt
  14. Sets of massage sheets on hand per treatment table Number
  15. Bath towels on hand Number
  16. Items removed from service in the last month Number
  17. Linen on hand compared with par Rating
    • At par for every item 5 pts
    • One or two items below par 3 pts
    • Shortages affecting service 1 pt

5. Quality 15 items

  1. Massage sheets in service are free of oil shadows and yellowing Yes / No 1 pt
  2. Sheets and towels in service have no rancid or sour odor when unfolded Yes / No 1 pt
  3. Towels in service are soft and absorbent, not stiff or gray Yes / No 1 pt
  4. Robes have their belt, intact pockets and no pulled loops Yes / No 1 pt
  5. Hems and seams of sheets are intact, with no fraying Yes / No 1 pt
  6. Face cradle covers keep their elastic and fit the cradle without slipping Yes / No 1 pt
  7. Fitted sheets fit the treatment tables in use, including the wider and heated tables Yes / No 1 pt
  8. Linen is folded to the company standard so stacks are even and embroidery or logos face out Yes / No 1 pt
  9. All linen in a treatment room is the same color and collection Yes / No 1 pt
  10. The laundry employee inspects each item for stains and damage while folding Yes / No 1 pt
  11. Linen in service carries no laundry marker writing or tags visible to guests Yes / No 1 pt
  12. Linen removed from service is cut down for rags or donated, not returned to shelves Yes / No 1 pt
  13. Guest comments about linen (odor, roughness, stains) in the last 30 days were reviewed Yes / No 1 pt
  14. Rejected items among 20 pieces of clean linen inspected Number
  15. Quality of the linen inspected Rating
    • Like new 5 pts
    • Sound but showing wear 3 pts
    • Stained, thin or smelling 1 pt

6. Equipment 20 items

  1. The dryer lint screen is cleaned after every load Yes / No 1 pt
  2. A log or a sign-off shows the lint screen cleaning for today Yes / No 1 pt
  3. The area behind and under the dryers is free of lint build-up Yes / No 1 pt
  4. The dryer exhaust duct was cleaned on the schedule in company policy Yes / No 1 pt
  5. Date of the last dryer exhaust duct cleaning Date
  6. Washer door seals and detergent drawers are free of mold and residue Yes / No 1 pt
  7. Washers drain fully, with no standing water in the drum after a cycle Yes / No 1 pt
  8. Chemical dosing pumps were serviced by the supplier on schedule Yes / No 1 pt
  9. Date of the last service of the dosing pumps Date
  10. Each washer and dryer has a preventive maintenance record Yes / No 1 pt
  11. A fire extinguisher is mounted in or beside the laundry room with a current inspection tag Yes / No 1 pt
  12. The laundry room floor is dry and its floor drain is clear Yes / No 1 pt
  13. The folding table is wiped with disinfectant at the start of each shift Yes / No 1 pt
  14. Carts and hampers are wiped or washed weekly, and liners are laundered Yes / No 1 pt
  15. Machines out of order are tagged and the repair call is logged Yes / No 1 pt
  16. The laundry room exhaust fan is running, and walls and ceiling show no condensation Yes / No 1 pt
  17. Washers and dryers out of order at the time of the visit Number
  18. Name of the laundry attendant or person responsible Short text
  19. Overall linen and laundry operations Rating
    • Strong 5 pts
    • Partial 3 pts
    • Weak 1 pt
  20. Corrective actions required Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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