Checklist template

Pet food receiving and rotation for pet stores

A ready-to-use checklist with 115 items in 6 sections, covering Receiving, Rotation, Code dates, Damaged bags, Frozen and raw food, Recalls. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 115 Items
  • 94 Yes / No checks
  • 6 Scored ratings
  • 124 Points

Use this template How audits work

1. Receiving 21 items

  1. The trailer seal number is matched to the bill of lading before the seal is broken Yes / No 1 pt
  2. Pallets are counted against the manifest before the driver leaves Yes / No 1 pt
  3. Shortages, overages and visible damage are written on the delivery receipt and signed by the driver Yes / No 1 pt
  4. Invoices from direct-store-delivery vendors are checked line by line by a store receiver Yes / No 1 pt
  5. Pallets are inspected for torn stretch wrap, crushed corners and leaning stacks Yes / No 1 pt
  6. Pallets and the trailer floor are inspected for rodent droppings, gnawed bags and insects before the load is accepted Yes / No 1 pt
  7. A load showing signs of infestation is refused and reported to the distribution center Yes / No 1 pt
  8. Bags that arrive wet or oil-stained are set aside at the dock Yes / No 1 pt
  9. Large bags are moved from the dock to the sales floor on a pallet jack or cart, not carried by hand Yes / No 1 pt
  10. Bagged food in the back room sits on pallets or racking, not directly on the concrete floor Yes / No 1 pt
  11. Pet food pallets are stored away from flea treatments, lawn products and cleaning chemicals Yes / No 1 pt
  12. Bagged food pallets are stacked no higher than the limit set by company policy Yes / No 1 pt
  13. Food freight is worked to the sales floor within the time set by company policy Yes / No 1 pt
  14. Back room overstock locations are labeled by brand Yes / No 1 pt
  15. The receiving door is kept closed between deliveries Yes / No 1 pt
  16. The seal along the bottom of the receiving door leaves no gap for rodents Yes / No 1 pt
  17. Cases of canned food are opened at receiving when the case is crushed or stained Yes / No 1 pt
  18. Veterinary diets are received and shelved in their own section Yes / No 1 pt
  19. Pallets of pet food on the last delivery Number
  20. Date of the last pet food delivery Date
  21. Receiving practice for pet food Rating
    • Counted, inspected and worked on time 5 pts
    • Counted but not inspected, or worked late 3 pts
    • Not counted or inspected 1 pt

2. Rotation 16 items

  1. New stock is placed behind or under older stock on the shelf Yes / No 1 pt
  2. A sample of 10 bagged food facings showed the earliest date at the front Yes / No 1 pt
  3. A sample of 10 canned food facings showed the earliest date at the front Yes / No 1 pt
  4. Older overstock pallets are positioned so they are worked before newer ones Yes / No 1 pt
  5. Overstock cases and pallets are marked with the received date or the best-by date Yes / No 1 pt
  6. Bulk treat and biscuit bins are emptied and wiped before refilling, not topped up Yes / No 1 pt
  7. Each bulk bin shows the lot and best-by date of the product inside it Yes / No 1 pt
  8. Endcaps and promotional stacks are built with the oldest stock in the store Yes / No 1 pt
  9. Stock coming back from a display is merged into its home location in date order Yes / No 1 pt
  10. Refrigerated fresh pet food is rotated at every fill Yes / No 1 pt
  11. Bird seed and small animal food are checked for moths and webbing while rotating Yes / No 1 pt
  12. Slow-selling food items are flagged from the sales report and their shelf quantity reduced Yes / No 1 pt
  13. An employee who stocks food could read the date code on a bag from two different brands Yes / No 1 pt
  14. The rotation schedule by aisle is initialed for each of the last 4 weeks Yes / No 1 pt
  15. Facings found with newer stock in front of older stock Number
  16. Rotation on the shelf Rating
    • Oldest first in every facing sampled 5 pts
    • A few facings out of order 3 pts
    • Newer stock in front in most facings sampled 1 pt

3. Code dates 18 items

  1. A code-date check of every food and treat aisle is done monthly and logged Yes / No 1 pt
  2. A sample of 20 dog and cat food items found none past its date Yes / No 1 pt
  3. A sample of 10 treats and chews found none past its date Yes / No 1 pt
  4. A sample of 10 small animal, bird and reptile food items found none past its date Yes / No 1 pt
  5. Items inside the pull window set by company policy have been removed or marked down Yes / No 1 pt
  6. Short-date markdown stickers leave the best-by date visible Yes / No 1 pt
  7. Out-of-date product is scanned out as known loss before disposal or vendor return Yes / No 1 pt
  8. A guide to each brand's date code is posted in the back room Yes / No 1 pt
  9. Product with an unreadable or missing date is not on sale Yes / No 1 pt
  10. Vendor credit is claimed for out-of-date product where the vendor program allows it Yes / No 1 pt
  11. Product received with less than the minimum remaining shelf life is reported to the distribution center Yes / No 1 pt
  12. The clearance section is included in the code-date check Yes / No 1 pt
  13. Supplements and dental chews are included in the code-date check Yes / No 1 pt
  14. Out-of-date food is donated only where company policy allows it Yes / No 1 pt
  15. Out-of-date items found during the visit Number
  16. Items inside the pull window found at full price Number
  17. Date of the last full code-date check Date
  18. Code date control Rating
    • No out-of-dates and pull window worked 5 pts
    • Pull window items missed 3 pts
    • Out-of-date product on sale 1 pt

4. Damaged bags 19 items

  1. Torn or leaking bags are taken off the shelf as soon as they are found Yes / No 1 pt
  2. No spilled kibble is lying under or behind the food shelving Yes / No 1 pt
  3. Taped bags are sold only from the damaged-goods area at a marked-down price Yes / No 1 pt
  4. The back room has a labeled hold area for damaged food Yes / No 1 pt
  5. Damaged food in the hold area is in sealed totes or bags Yes / No 1 pt
  6. Each damaged item is recorded with a reason code (received damaged, store damage, customer damage) Yes / No 1 pt
  7. Damage received from the distribution center is claimed with photos within the claim deadline Yes / No 1 pt
  8. Employees open cases with safety cutters that do not slice the bags inside Yes / No 1 pt
  9. Nothing in the damaged hold area is older than the time set by company policy Yes / No 1 pt
  10. Damaged food donated to a shelter or rescue is recorded with the recipient's signature Yes / No 1 pt
  11. Cans that are bulging or dented on a seam are discarded, not marked down Yes / No 1 pt
  12. Bags with gnaw marks are discarded and the pest control provider is told Yes / No 1 pt
  13. Discarded food goes inside the lidded dumpster, not beside it Yes / No 1 pt
  14. Opened food returned by customers is not put back on the shelf Yes / No 1 pt
  15. Pest activity noted in the food aisles in the pest control log has a recorded follow-up Yes / No 1 pt
  16. Large bags do not overhang the shelf edge where carts can tear them Yes / No 1 pt
  17. Damaged bags in the hold area Number
  18. Pet food damage recorded last week (dollars) Number
  19. Handling of damaged pet food Rating
    • Removed, contained and recorded 5 pts
    • Removed but not recorded 3 pts
    • Damaged bags left on the shelf 1 pt

5. Frozen and raw food 22 items

  1. Frozen raw food is checked on arrival to be hard frozen with no sign of thawing Yes / No 1 pt
  2. The product temperature of a frozen delivery is taken and recorded at receiving Yes / No 1 pt
  3. Frozen deliveries are in the freezer within the time set by company policy Yes / No 1 pt
  4. Sales floor freezers read 0°F (-18°C) or below Yes / No 1 pt
  5. Refrigerated fresh pet food cases read 41°F (5°C) or below Yes / No 1 pt
  6. Each freezer and refrigerated case has a thermometer Yes / No 1 pt
  7. Freezer and case temperatures are logged twice a day Yes / No 1 pt
  8. No product in the sales floor freezers is stacked above the load line Yes / No 1 pt
  9. Freezer door gaskets seal along their full length Yes / No 1 pt
  10. Product in the freezers has no ice build-up Yes / No 1 pt
  11. The breakdown procedure is posted: who to call and when product must be discarded Yes / No 1 pt
  12. Product that has thawed is discarded and recorded, never refrozen Yes / No 1 pt
  13. Leaking raw food packages are removed and the shelf is disinfected Yes / No 1 pt
  14. Raw pet food is bagged separately from the customer's other purchases at the register Yes / No 1 pt
  15. Raw pet food is never stored in the break room refrigerator Yes / No 1 pt
  16. Back room freezer stock is organized so the oldest date is used first Yes / No 1 pt
  17. Safe-handling information for raw pet food is displayed at the freezer Yes / No 1 pt
  18. The service contact is posted on each vendor-owned freezer Yes / No 1 pt
  19. Sales floor freezer temperature (°F or °C) Number
  20. Fresh pet food case temperature (°F or °C) Number
  21. Product temperature of the last frozen delivery (°F or °C) Number
  22. Cold chain for frozen and raw pet food Rating
    • Temperatures in range and logged 5 pts
    • In range but logs incomplete 3 pts
    • Out of range or thawed product 1 pt

6. Recalls 19 items

  1. A named employee and a backup receive recall notices from head office and vendors Yes / No 1 pt
  2. The last recall notice was acted on within the time set by company policy Yes / No 1 pt
  3. Recalled product was pulled from the shelf, the overstock and the damaged hold area Yes / No 1 pt
  4. Recalled product is boxed, marked "Recall - do not sell" and held apart from other stock Yes / No 1 pt
  5. The quantity pulled is reported to head office by lot number Yes / No 1 pt
  6. A recalled item scanned at the register is blocked from sale Yes / No 1 pt
  7. The recall log lists each recall with its date, product, lot codes, quantity and disposition Yes / No 1 pt
  8. Recalled product is returned or destroyed as the notice directs, with proof kept Yes / No 1 pt
  9. A customer notice is posted at the shelf or service desk when the recall notice calls for one Yes / No 1 pt
  10. A cashier asked could explain how to refund recalled food Yes / No 1 pt
  11. A customer report of a pet made ill by food is recorded with the product and lot code and sent to head office the same day Yes / No 1 pt
  12. Bulk bin lot records allow a recalled lot to be traced to the bin Yes / No 1 pt
  13. Shelters and rescues that received donated food are told when that food is recalled Yes / No 1 pt
  14. A mock recall is completed on the schedule set by company policy Yes / No 1 pt
  15. Date of the most recent recall notice Date
  16. Units pulled for the most recent recall Number
  17. Name of the receiving lead Short text
  18. Overall control of pet food receiving and rotation Rating
    • Standards met in every section 5 pts
    • Lapses in one or two sections 3 pts
    • Lapses in most sections 1 pt
  19. Corrective actions required Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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