Checklist template

Pet Stores

A ready-to-use checklist with 56 items in 5 sections, covering Animal Health & Habitats, Aquatics & Fish Systems, Inventory & Food Safety, Safety & Sanitation, Service & Professionalism. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 5 Sections
  • 56 Items
  • 46 Yes / No checks
  • 5 Scored ratings
  • 405 Points

Use this template How audits work

1. Animal Health & Habitats 11 items

  1. Are all habitats, cages, and enclosures clean and odor-free? Yes / No 15 pts
  2. Do all animals have access to fresh, clean water? Yes / No 15 pts
  3. Are feeding schedules documented and up to date for all species? Yes / No 10 pts
  4. Is the temperature and humidity in the specialty areas within range? Yes / No 10 pts
  5. Are any animals showing visible signs of stress or illness? Yes / No 10 pts
  6. Is there a "Quiet Zone" or hiding spot available in every enclosure? Yes / No 5 pts
  7. Are isolation units available and clean for sick/new arrivals? Yes / No 10 pts
  8. Are all animals properly socialized or separated by species? Yes / No 5 pts
  9. Is the bedding material fresh and species-appropriate? Yes / No 5 pts
  10. General activity level of animals in the shop: Rating
    • Active/Healthy 5 pts
    • Lethargic 1 pt
    • Over-excited/Stressed 1 pt
  11. Detail any specific animal health concerns observed: Comments

2. Aquatics & Fish Systems 11 items

  1. Are all fish tanks clear with no excessive algae buildup? Yes / No 10 pts
  2. Are there no deceased fish visible in any sales tanks? Yes / No 15 pts
  3. Are water chemistry test logs (Ammonia/pH/Nitrite) current? Yes / No 10 pts
  4. Are all filters and air stones functioning correctly? Yes / No 5 pts
  5. Is the tank lighting on a consistent, healthy timer? Yes / No 5 pts
  6. Are fish nets sanitized between use in different systems? Yes / No 10 pts
  7. Are price tags and "difficulty level" labels present on all tanks? Yes / No 5 pts
  8. Is the gravel/substrate clean and free of uneaten food? Yes / No 5 pts
  9. Are live plants healthy and free of decaying leaves? Yes / No 5 pts
  10. Clarity of the main display tank: Rating
    • Crystal Clear 5 pts
    • Slightly Cloudy 2 pts
    • Murky 0 pts
  11. Average temperature of the tropical freshwater system (°F): Number

3. Inventory & Food Safety 11 items

  1. Are all pet food bags free of rips, tears, or tape repairs? Yes / No 10 pts
  2. Are products organized by "First In, First Out" (FIFO)? Yes / No 10 pts
  3. Is the "Freezer/Raw Food" section at or below 0°C? Yes / No 10 pts
  4. Are shelves fully faced and pulled to the front edge? Yes / No 5 pts
  5. Are heavy items (large bags) stored safely on lower shelves? Yes / No 5 pts
  6. Is the "New Arrivals" end-cap fully stocked and themed? Yes / No 5 pts
  7. Are price labels aligned correctly with the product? Yes / No 3 pts
  8. Is the bulk treat/chew area clean and covered? Yes / No 10 pts
  9. Are out-of-stock items marked with "Coming Soon" tags? Yes / No 2 pts
  10. Stock levels of premium kibble brands: Rating
    • Fully Stocked 5 pts
    • Low Stock 2 pts
    • Out of Stock 0 pts
  11. List items requiring immediate reorder: Comments

4. Safety & Sanitation 11 items

  1. Is the "Pet Accident" cleaning station fully stocked? Yes / No 15 pts
  2. Is the floor free of loose kibble, hay, or litter? Yes / No 10 pts
  3. Are all fire exits clear of pallets or dog crates? Yes / No 15 pts
  4. Are cleaning chemicals stored in a locked cabinet? Yes / No 10 pts
  5. Are hand sanitizing stations available for customers? Yes / No 5 pts
  6. Is the dumpster area outside secure and free of pests? Yes / No 10 pts
  7. Are all electrical cords for heat lamps safely tucked away? Yes / No 10 pts
  8. Is the staff breakroom clean and food-safe? Yes / No 5 pts
  9. Is the First Aid kit (human and pet) accessible? Yes / No 10 pts
  10. Overall store odor: Rating
    • Fresh/Clean 5 pts
    • Mild Animal Scent 3 pts
    • Strong/Unpleasant 0 pts
  11. Name of the staff member performing the audit: Short text

5. Service & Professionalism 12 items

  1. Did a staff member offer assistance with a heavy item? Yes / No 10 pts
  2. Was the guest greeted within 15 seconds of entry? Yes / No 10 pts
  3. Are staff members knowledgeable about basic nutrition? Yes / No 10 pts
  4. Are staff members knowledgeable products and services? Yes / No 10 pts
  5. Is the checkout counter clean and clutter-free? Yes / No 5 pts
  6. Are "Adoption Event" flyers current and visible? Yes / No 5 pts
  7. Does the store music reflect a calm environment? Yes / No 5 pts
  8. Are grooming tools clean and organized for the next client? Yes / No 5 pts
  9. Are staff members wearing clean, branded uniforms? Yes / No 5 pts
  10. Was the "Loyalty Program" mentioned during checkout? Yes / No 5 pts
  11. Staff interaction with in-store pets: Rating
    • Highly Compassionate 10 pts
    • Transactional 5 pts
    • Rough/Inattentive 0 pts
  12. General comments on store flow and service: Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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