Checklist template

Restaurant Takeout

A ready-to-use checklist with 71 items in 6 sections, covering Storefront and Entrance, Order Counter and Waiting Area, Order Accuracy and Packaging, Service and Speed of Handover, Food Safety and Back of House, Safety and Operations. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 71 Items
  • 64 Yes / No checks
  • 6 Scored ratings
  • 1260 Points

Use this template How audits work

1. Storefront and Entrance 10 items

  1. Is the exterior signage clean, visible, and fully illuminated? Yes / No 10 pts
  2. Is the sidewalk and entry area free of litter, debris, and cigarette butts? Yes / No 10 pts
  3. Are entrance doors and glass free of smudges, fingerprints, and streaks? Yes / No 5 pts
  4. Are store hours and contact info clearly visible from the street? Yes / No 5 pts
  5. Is the lighting adequate for evening safety and visibility? Yes / No 15 pts
  6. Are promotional banners or "Special" signs straight and current? Yes / No 10 pts
  7. Is the entrance clear of any obstacles or trip hazards? Yes / No 15 pts
  8. Is the entry mat clean, dry, and positioned correctly? Yes / No 5 pts
  9. Are parking spots for "Quick Pick-up" clearly marked and available? Yes / No 15 pts
  10. Initial storefront impression: Rating
    • Professional/Tidy 15 pts
    • Acceptable 7 pts
    • Neglected 0 pts

2. Order Counter and Waiting Area 12 items

  1. Is the counter surface clean and sanitized throughout the shift? Yes / No 15 pts
  2. Are menus (handheld or boards) easy to read and accurate? Yes / No 10 pts
  3. Is the floor free of spills, crumbs, and debris? Yes / No 15 pts
  4. Are wait times clearly communicated to arriving guests? Yes / No 15 pts
  5. Is the area free of strong or unpleasant odors (e.g., old grease)? Yes / No 25 pts
  6. Are condiment stations (if applicable) clean and fully stocked? Yes / No 10 pts
  7. Is the lighting bright enough for guests to check receipts? Yes / No 5 pts
  8. Are trash cans in the lobby area less than 75% full? Yes / No 5 pts
  9. Is the music volume appropriate for order communication? Yes / No 5 pts
  10. Are seating/benches for waiting guests clean and in good repair? Yes / No 10 pts
  11. Is the POS area clear of personal staff items (phones/drinks)? Yes / No 10 pts
  12. Lobby/Wait area status: Rating
    • Organized/Clean 15 pts
    • Cluttered 7 pts
    • Poorly Maintained 0 pts

3. Order Accuracy and Packaging 12 items

  1. Was the order verified against the receipt before bagging? Yes / No 25 pts
  2. Are hot and cold items bagged separately to maintain temp? Yes / No 20 pts
  3. Are containers sealed properly to prevent leaks or spills? Yes / No 20 pts
  4. Were napkins and necessary utensils included in the bag? Yes / No 10 pts
  5. Were requested condiments or sauces included in the order? Yes / No 10 pts
  6. Is the exterior of the containers clean (no sauce drips)? Yes / No 15 pts
  7. Is the bag stapled or sealed for security/tamper-evidence? Yes / No 20 pts
  8. Are "Special Instructions" clearly marked on the lids? Yes / No 20 pts
  9. Is the order clearly labeled with the customer's name/number? Yes / No 10 pts
  10. Are fragile items placed on top of the bag? Yes / No 10 pts
  11. Does the food look presentable and fresh inside the container? Yes / No 15 pts
  12. Packaging quality: Rating
    • Professional/Secure 20 pts
    • Average 10 pts
    • Messy/Unreliable 0 pts

4. Service and Speed of Handover 12 items

  1. Was the customer greeted within 15 seconds of entry? Yes / No 15 pts
  2. Did staff acknowledge the customer by name during handover? Yes / No 10 pts
  3. Was the order ready within the promised time frame? Yes / No 20 pts
  4. Are staff wearing clean, professional uniforms and name tags? Yes / No 10 pts
  5. Did staff offer a sincere "Thank You" and friendly farewell? Yes / No 10 pts
  6. Is staff coverage adequate for current traffic/phone volume? Yes / No 15 pts
  7. Did staff handle the food with care during the handoff? Yes / No 15 pts
  8. Was the payment processed quickly and accurately? Yes / No 10 pts
  9. Did staff offer to help the guest to their car with large orders? Yes / No 15 pts
  10. Are staff maintaining a calm and helpful demeanor under pressure? Yes / No 15 pts
  11. Was a loyalty program or future discount mentioned? Yes / No 5 pts
  12. Service efficiency: Rating
    • Exceptional 25 pts
    • Satisfactory 12 pts
    • Slow/Indifferent 0 pts

5. Food Safety and Back of House 12 items

  1. Are all staff wearing hair restraints and beard covers? Yes / No 25 pts
  2. Are prep surfaces sanitized every 2 hours or after task changes? Yes / No 30 pts
  3. Are hot holding units maintaining food at 140°F (60°C) or higher? Yes / No 50 pts
  4. Are refrigerated items kept at or below 41°F (5°C)? Yes / No 50 pts
  5. Is the hand-wash sink fully stocked with soap and paper towels? Yes / No 25 pts
  6. Are staff using gloves or tongs for all ready-to-eat food? Yes / No 35 pts
  7. Are all food prep containers labeled with "Date" and "Time"? Yes / No 20 pts
  8. Is the floor free of grease/water (slip hazards)? Yes / No 25 pts
  9. Are chemicals stored completely away from food and packaging? Yes / No 40 pts
  10. Is the facility free of visible pests or evidence of pests? Yes / No 50 pts
  11. Is the 3-compartment sink at proper sanitizer levels? Yes / No 30 pts
  12. Food safety compliance: Rating
    • Fully Compliant 30 pts
    • Minor Infractions 15 pts
    • High Risk 0 pts

6. Safety and Operations 13 items

  1. Are all emergency exits completely unobstructed? Yes / No 50 pts
  2. Are fire extinguishers charged, tagged, and accessible? Yes / No 25 pts
  3. Is the First Aid kit accessible and fully stocked? Yes / No 15 pts
  4. Are electrical panels clear (3ft clearance)? Yes / No 25 pts
  5. Are "Wet Floor" signs available and used appropriately? Yes / No 15 pts
  6. Are employee personal items stored in lockers, not on prep tables? Yes / No 15 pts
  7. Is the exterior trash enclosure clean and lids closed? Yes / No 10 pts
  8. Are the daily cleaning logs signed and up to date? Yes / No 15 pts
  9. Is the alarm and surveillance system functional? Yes / No 20 pts
  10. Are labor and safety posters clearly displayed for staff? Yes / No 5 pts
  11. Are MSDS sheets accessible for all cleaning chemicals? Yes / No 20 pts
  12. Operational safety rating: Rating
    • Secure/Safe 30 pts
    • Minor Deficiencies 15 pts
    • Hazardous 0 pts
  13. Final audit summary: Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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