Checklist template

Robbery prevention for convenience stores

A ready-to-use checklist with 108 items in 6 sections, covering Visibility, Cash limits, Cameras and alarms, Procedures, Training, Aftercare. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 108 Items
  • 93 Yes / No checks
  • 6 Scored ratings
  • 123 Points

Use this template How audits work

1. Visibility 18 items

  1. The register can be seen from the street or the parking lot through the front windows Yes / No 1 pt
  2. Window signs and posters leave the sight band between waist and head height clear Yes / No 1 pt
  3. Window glass is clear, with no dark tint or reflective film hiding the interior from outside Yes / No 1 pt
  4. The register can be seen from the fuel islands, so customers at the pumps can witness what happens at the counter Yes / No 1 pt
  5. The cashier at the register can see the entrance door Yes / No 1 pt
  6. The cashier at the register can see every aisle directly or by convex mirror Yes / No 1 pt
  7. The ATM stands in view of the register and the front windows, not in a back corner Yes / No 1 pt
  8. Interior lighting is fully working, with no dark area on the sales floor Yes / No 1 pt
  9. Parking lot lights are all working Yes / No 1 pt
  10. Canopy lights over the fuel islands are all working Yes / No 1 pt
  11. Exterior lights are switched by a timer or photocell, not left to the employee on duty Yes / No 1 pt
  12. Shrubs and fences near the building are trimmed so no one can stand hidden beside the entrance Yes / No 1 pt
  13. The trash enclosure and the rear of the building offer no hiding place next to the back door Yes / No 1 pt
  14. Height markers are fixed on the frame of the entrance door Yes / No 1 pt
  15. A public-view monitor at the entrance shows customers they are on camera Yes / No 1 pt
  16. The counter is raised or laid out so the cashier is in plain view of customers and passers-by Yes / No 1 pt
  17. Front windows with a sign or display inside the sight band, counted from outside Number
  18. Visibility of the register from outside the store Rating
    • Clear from the street and the lot 5 pts
    • Partly blocked by signs or displays 3 pts
    • Register cannot be seen from outside 1 pt

2. Cash limits 17 items

  1. Decals at the entrance state that the register holds a limited amount of cash Yes / No 1 pt
  2. Decals state that employees cannot open the safe Yes / No 1 pt
  3. A decal states that the safe has a time delay Yes / No 1 pt
  4. The decals about cash and the safe are also posted at the register, facing the customer Yes / No 1 pt
  5. The night cash limit takes effect at the hour set by company policy Yes / No 1 pt
  6. Cash in the register during the visit looked minimal to a customer at the counter, with no stack of large bills visible Yes / No 1 pt
  7. The ATM is loaded by the armored carrier or with the store locked, never with customers present Yes / No 1 pt
  8. The time-delay safe was tested during the visit and did not open before the delay elapsed Yes / No 1 pt
  9. Cashiers working at night have no means of opening the drop compartment Yes / No 1 pt
  10. The drop slot is at the register, so the cashier does not walk cash across the sales floor Yes / No 1 pt
  11. An employee making the bank trip carries the deposit out of sight, not in a marked bank bag Yes / No 1 pt
  12. Armored carrier pick-ups or bank trips do not follow the same time every day Yes / No 1 pt
  13. High-value stock at the counter (cigarette cartons, lottery books, phone cards) is limited overnight to the quantity set by company policy Yes / No 1 pt
  14. Cash held for check cashing or money orders, where offered, is kept in the time-delay safe, not in a second drawer Yes / No 1 pt
  15. The cashier could explain what to say when a customer presents a large bill at night Yes / No 1 pt
  16. Deterrent decals counted at the entrance and the register Number
  17. Cash exposure as a robber would see it Rating
    • Minimal cash, decals posted, safe on delay 5 pts
    • Limits known but cash visible or decals missing 3 pts
    • Cash exposed with no deterrent posted 1 pt

3. Cameras and alarms 20 items

  1. A camera records the face of each person entering through the front door at head height Yes / No 1 pt
  2. A camera covers the register and the cashier Yes / No 1 pt
  3. A camera covers the safe Yes / No 1 pt
  4. A camera covers the fuel islands Yes / No 1 pt
  5. A camera covers the parking lot Yes / No 1 pt
  6. A camera covers the back door from the inside Yes / No 1 pt
  7. Every camera shows a clear live image on the monitor Yes / No 1 pt
  8. Cameras not working or out of focus at the time of the visit Number
  9. The recorder is recording, verified by playing back footage from earlier today Yes / No 1 pt
  10. The date and time stamp of the recorder is correct Yes / No 1 pt
  11. Recorded video is kept for the number of days set by company policy Yes / No 1 pt
  12. The recorder is locked in the office or a cabinet, out of reach of an intruder Yes / No 1 pt
  13. Signs at the entrance state that the premises are under video surveillance Yes / No 1 pt
  14. A fixed hold-up button is installed at the register, out of customer view Yes / No 1 pt
  15. The portable panic pendant, where provided, is worn by the employee on duty Yes / No 1 pt
  16. Date of the last test of the hold-up alarm with the monitoring company Date
  17. The hold-up alarm test in the last period reached the monitoring company, as recorded on the test log Yes / No 1 pt
  18. The back door is fitted with an alarm or an audible exit device Yes / No 1 pt
  19. The back door has a peephole or a camera screen to identify a person before opening Yes / No 1 pt
  20. Condition of the camera system Rating
    • All cameras recording clear images 5 pts
    • 1 or 2 cameras down or unclear 3 pts
    • System not recording 1 pt

4. Procedures 17 items

  1. The back door stays locked during trading hours Yes / No 1 pt
  2. The back door is not propped open for deliveries or smoke breaks Yes / No 1 pt
  3. Trash is taken to the outside enclosure in daylight only, or by two people Yes / No 1 pt
  4. Deliveries after dark are received through the front door Yes / No 1 pt
  5. The opening employee checks the exterior from the vehicle before unlocking the store Yes / No 1 pt
  6. The closing employee leaves by the front door, with the lot in view Yes / No 1 pt
  7. The night pass-through window or locked-door procedure is used during the hours set by company policy Yes / No 1 pt
  8. The employee on duty greets each customer who enters, making eye contact Yes / No 1 pt
  9. The employee stays on the sales floor or at the register, not in the back room, while the store is open Yes / No 1 pt
  10. Loiterers are reported per the procedure, without confrontation Yes / No 1 pt
  11. Suspicious persons or vehicles are noted on the shift log with the time Yes / No 1 pt
  12. The restroom key or buzzer is controlled from the register at night Yes / No 1 pt
  13. The office door is kept locked Yes / No 1 pt
  14. Employees do not discuss cash amounts, pick-up times or alarm details with customers or on social media Yes / No 1 pt
  15. Keys to the store are issued by name on a key log Yes / No 1 pt
  16. The emergency telephone numbers are posted at the register phone Yes / No 1 pt
  17. Compliance with opening, closing and back door procedures seen during the visit Rating
    • Followed without exception 5 pts
    • One lapse seen 3 pts
    • Several lapses seen 1 pt

5. Training 17 items

  1. Every employee completed robbery prevention training before working a shift alone Yes / No 1 pt
  2. Training records with dates are on file for each employee Yes / No 1 pt
  3. Refresher training on robbery was given in the last 12 months Yes / No 1 pt
  4. Date of the last robbery refresher training Date
  5. The employee asked described the correct conduct during a robbery: comply, stay calm, no sudden moves Yes / No 1 pt
  6. The employee asked knows not to chase or follow a robber Yes / No 1 pt
  7. The employee asked could name what to note about a robber: height, clothing, weapon and direction of escape Yes / No 1 pt
  8. The employee asked knows to tell the robber before reaching for anything Yes / No 1 pt
  9. The employee asked has walked through the robbery procedure at this store with a manager, not only taken an online course Yes / No 1 pt
  10. The employee asked knows where the hold-up button is Yes / No 1 pt
  11. The employee asked could point to the height markers and explain their use Yes / No 1 pt
  12. The employee asked knows the first three steps after a robber leaves: lock the door, call the police, call the manager Yes / No 1 pt
  13. The robbery procedure card is kept at the register, out of customer view Yes / No 1 pt
  14. Training presents a low till and frequent drops as the first defense against robbery Yes / No 1 pt
  15. Training covers recognizing the signs of a person watching the store before a robbery Yes / No 1 pt
  16. Employees on the schedule without robbery training on file Number
  17. Knowledge of the robbery procedure by the employee asked Rating
    • Answered every question correctly 5 pts
    • Missed 1 or 2 points 3 pts
    • Did not know the procedure 1 pt

6. Aftercare 19 items

  1. The post-robbery checklist is kept at the register or in the office Yes / No 1 pt
  2. The checklist tells the employee to lock the entrance and stop trading until the police arrive Yes / No 1 pt
  3. The checklist tells the employee to protect what the robber touched Yes / No 1 pt
  4. Blank suspect description forms are available at the register Yes / No 1 pt
  5. Witnesses are asked to stay, with their contact details taken if they leave Yes / No 1 pt
  6. The checklist names who calls the district manager and the security department Yes / No 1 pt
  7. The procedure states that only the company spokesperson speaks to the media Yes / No 1 pt
  8. The employee is not asked to state the amount of the loss to anyone but the police and the company Yes / No 1 pt
  9. The procedure for saving and exporting video for the police is written and kept by the recorder Yes / No 1 pt
  10. Employees involved in a robbery are offered counseling through the employee assistance program Yes / No 1 pt
  11. The store reopens after a robbery only when the manager or district manager has arrived and released it Yes / No 1 pt
  12. The cash loss is established by a count of the drawer once the police release the scene, recorded on the incident report Yes / No 1 pt
  13. Each robbery in the last 12 months has a written incident report on file Yes / No 1 pt
  14. Robberies or attempted robberies at this store in the last 12 months Number
  15. A security review of the store was carried out after each robbery, with the changes made on record Yes / No 1 pt
  16. Corrective actions from the previous robbery prevention review have been completed Yes / No 1 pt
  17. Name of the manager on duty Short text
  18. Overall robbery prevention at this store Rating
    • Clear sight lines, low cash, working cameras, trained staff 5 pts
    • Deterrents in place with one area lacking 3 pts
    • Several deterrents missing or not working 1 pt
  19. Corrective actions required Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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