Checklist template

Big Box Store

A ready-to-use checklist with 55 items in 5 sections, covering Store Exterior & Entrance, Apparel & Soft Lines, Hardlines & Electronics, Grocery & Perishables, Front End & Checkout. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 5 Sections
  • 55 Items
  • 45 Yes / No checks
  • 5 Scored ratings
  • 417 Points

Use this template How audits work

1. Store Exterior & Entrance 11 items

  1. Are all parking lot cart corrals less than 80% full? Yes / No 10 pts
  2. Is the entrance vestibule free of debris and floor mat trip hazards? Yes / No 15 pts
  3. Are automatic sliding doors functioning correctly and sensors clear? Yes / No 10 pts
  4. Is the "Featured Weekly Special" display at the entrance fully stocked? Yes / No 5 pts
  5. Are all exterior bollards and signage free of vehicle impact damage? Yes / No 5 pts
  6. Is the cart disinfectant/wipe station fully stocked? Yes / No 5 pts
  7. Are all exterior trash receptacles emptied and clean? Yes / No 5 pts
  8. Is the "Pick-Up Today" signage clearly visible for drive-up guests? Yes / No 10 pts
  9. Are there no unauthorized flyers or stickers on the glass? Yes / No 2 pts
  10. Overall condition of the storefront lighting: Rating
    • Fully Operational 5 pts
    • 1-2 Bulbs Out 2 pts
    • Major Outage 0 pts
  11. Notes on curb appeal or parking lot maintenance: Comments

2. Apparel & Soft Lines 11 items

  1. Are all hanging items "finger-spaced" and facing the same direction? Yes / No 10 pts
  2. Is the floor free of fallen garments or empty hangers? Yes / No 10 pts
  3. Are fitting rooms cleared of clothes every 30 minutes? Yes / No 10 pts
  4. Are all mannequins fully dressed and styled to the current set? Yes / No 5 pts
  5. Are size dividers present and accurate on all circular racks? Yes / No 5 pts
  6. Is the clearance rack organized by size and category? Yes / No 5 pts
  7. Are shoes paired correctly and boxes neatly stacked? Yes / No 5 pts
  8. Is the fitting room call button operational? Yes / No 10 pts
  9. Are mirrors in the department and fitting rooms clean and streak-free? Yes / No 5 pts
  10. Table fold consistency in the basics/denim area: Rating
    • Brand Standard Met 5 pts
    • Minor Tidying Needed 2 pts
    • Disorganized 0 pts
  11. Name of the Soft Lines Team Lead: Short text

3. Hardlines & Electronics 11 items

  1. Are all high-theft items (laptops/tablets) properly secured? Yes / No 20 pts
  2. Are all display models powered on and functional? Yes / No 10 pts
  3. Is the shelving free of "dust bunnies" and debris behind products? Yes / No 5 pts
  4. Are heavy items on top shelves secured with netting or bars? Yes / No 15 pts
  5. Is the "Tech Support" or "Activation" desk staffed and tidy? Yes / No 5 pts
  6. Are all price tags current and matching the weekly ad? Yes / No 10 pts
  7. Are end-caps free of "ghost" items (products from other aisles)? Yes / No 5 pts
  8. Is the aisle width clear of pallets or overstock boxes? Yes / No 10 pts
  9. Are batteries and small accessories fully faced? Yes / No 5 pts
  10. Shelf availability of "Ad Items": Rating
    • 100% In Stock 10 pts
    • 75% In Stock 5 pts
    • Critical Outages 0 pts
  11. Detail any broken security spiders or tethers: Comments

4. Grocery & Perishables 11 items

  1. Are all items within their "Best By" or expiration dates? Yes / No 20 pts
  2. Is the dairy/meat cooler temperature at or below 40°F? Yes / No 15 pts
  3. Are produce displays free of wilting or bruised fruit? Yes / No 10 pts
  4. Is the floor in the freezer aisle dry and free of ice buildup? Yes / No 10 pts
  5. Are raw proteins stored correctly to prevent cross-contamination? Yes / No 15 pts
  6. Is the "Manager’s Special" section clearly marked? Yes / No 5 pts
  7. Are scales in the produce area calibrated and clean? Yes / No 5 pts
  8. Are spill kits present and fully stocked in this department? Yes / No 10 pts
  9. Are all cold-case glass doors closing tightly? Yes / No 5 pts
  10. Condition of the "Fresh" floral/bakery display: Rating
    • Fully Set/Abundant 5 pts
    • Gaps in Display 2 pts
    • Needs Immediate Attention 0 pts
  11. Temperature reading of the main walk-in freezer: Number

5. Front End & Checkout 11 items

  1. Did the cashier acknowledge the guest within 3 feet? Yes / No 10 pts
  2. Is the "Self-Checkout" attendant actively monitoring all units? Yes / No 10 pts
  3. Are "impulse" candy and magazine racks organized and full? Yes / No 5 pts
  4. Is the "Guest Service" counter clear of returns and clutter? Yes / No 10 pts
  5. Are all open lanes free of abandoned shopping carts? Yes / No 5 pts
  6. Did staff offer assistance with large/heavy items? Yes / No 10 pts
  7. Is the floor around the registers free of receipts and trash? Yes / No 5 pts
  8. Are there at least two lanes open per every five guests in line? Yes / No 10 pts
  9. Was the store's credit/loyalty card mentioned? Yes / No 5 pts
  10. Speed of checkout experience: Rating
    • Under 3 Minutes 10 pts
    • 3-6 Minutes 5 pts
    • Over 6 Minutes 0 pts
  11. General comments on front-end staffing and morale: Comments

Brand standards

At every site, every time