Checklist template

Demo device and display standards for electronics and wireless stores

A ready-to-use checklist with 117 items in 6 sections, covering Device function, Security tethers, Pricing, Content, Cleanliness, Accessories. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 117 Items
  • 103 Yes / No checks
  • 6 Scored ratings
  • 133 Points

Use this template How audits work

1. Device function 21 items

  1. Every demo phone on the display tables wakes when it is lifted or touched Yes / No 1 pt
  2. Every demo tablet wakes when its screen is touched Yes / No 1 pt
  3. Every demo laptop is switched on and shows its desktop or demo loop Yes / No 1 pt
  4. Demo smartwatches are charged and their screens respond to a tap Yes / No 1 pt
  5. Each demo phone shows a battery charge above 50% or is charging through its display cable Yes / No 1 pt
  6. A web page loads over the store's demo Wi-Fi on a sample of 5 demo phones Yes / No 1 pt
  7. Touchscreens on a sample of 5 demo phones respond across the whole screen, with no dead zones Yes / No 1 pt
  8. The rear camera opens and takes a picture on a sample of 5 demo phones Yes / No 1 pt
  9. Demo headphones and earbuds are paired to a source and play sound when put on Yes / No 1 pt
  10. Demo speakers and soundbars play audio when their demo button is pressed Yes / No 1 pt
  11. Each display television position holds the model and screen size the planogram assigns to it Yes / No 1 pt
  12. Each game console demo station starts a game with a working controller Yes / No 1 pt
  13. Smart home demos (doorbells, cameras, thermostats) are powered and respond on their demo board Yes / No 1 pt
  14. Demo phones run the operating system version named in the latest merchandising bulletin Yes / No 1 pt
  15. Screen brightness on demo phones and tablets is set to the level given in the merchandising guide Yes / No 1 pt
  16. Auto-lock is disabled on demo phones and tablets so screens stay lit Yes / No 1 pt
  17. No dead demo device is left on the floor without the approved "temporarily unavailable" card Yes / No 1 pt
  18. Each non-working demo device has an open support ticket with its number on file Yes / No 1 pt
  19. Demo devices on the floor that did not power on during the visit Number
  20. Demo positions shown in the planogram that are empty Number
  21. Working condition of the live devices Rating
    • Every device works 5 pts
    • 1 or 2 devices not working 4 pts
    • 3 to 5 devices not working 3 pts
    • More than 5 devices not working 1 pt

2. Security tethers 18 items

  1. Every demo phone is attached to a security sensor or tether Yes / No 1 pt
  2. Every demo tablet and laptop is attached to a security sensor, tether or lock Yes / No 1 pt
  3. Tether cords recoil fully when a device is set back on its stand Yes / No 1 pt
  4. Tether cords are long enough for a customer to hold a demo phone to the ear Yes / No 1 pt
  5. Security sensors do not cover the camera lenses, the charging port or the screen of the device Yes / No 1 pt
  6. Sensor adhesive pads lie flat, with no residue or peeling edge showing Yes / No 1 pt
  7. Each device sits on the stand assigned to it in the planogram, not swapped with its neighbor Yes / No 1 pt
  8. No security stand is chirping or sounding a fault alarm on the display tables Yes / No 1 pt
  9. The armed light is on at every stand of the sample table checked Yes / No 1 pt
  10. Demo smartwatch bands can be wrapped around the wrist while the watch stays secured Yes / No 1 pt
  11. Locking brackets on high-value devices are closed, with no bracket arm bent or loose Yes / No 1 pt
  12. Laptop locks are fastened so the lid still opens to its full angle Yes / No 1 pt
  13. Demo headphones are tethered with a cord that lets the customer put them on Yes / No 1 pt
  14. Tether and power cables run through the table grommets, with no loose cable on the tabletop Yes / No 1 pt
  15. Security stands are fixed firmly to the table and do not rock when a device is lifted Yes / No 1 pt
  16. Spare sensors, adhesive pads and tether cords are in stock to re-secure a device the same day Yes / No 1 pt
  17. No demo device is left detached from its stand on a table or the counter Yes / No 1 pt
  18. Tethers and stands as the customer sees them Rating
    • Tidy and working at every position 5 pts
    • A few loose cables or worn pads 3 pts
    • Devices hard to lift or stands faulty 1 pt

3. Pricing 19 items

  1. Every demo device has a price card or digital price tag at its position Yes / No 1 pt
  2. The price card matches the model displayed on a sample of 10 positions Yes / No 1 pt
  3. Each price card states the storage capacity that the price applies to Yes / No 1 pt
  4. The full retail price is shown on every card that advertises a monthly installment price Yes / No 1 pt
  5. Installment terms (number of months, down payment) are disclosed on the card as required by local regulation and company policy Yes / No 1 pt
  6. Card prices match the point-of-sale price on a sample of 5 devices Yes / No 1 pt
  7. Digital price tags are lit, with none blank or showing a low-battery icon Yes / No 1 pt
  8. Promotional price cards show an end date and none has expired Yes / No 1 pt
  9. Trade-in offer cards belong to the current campaign Yes / No 1 pt
  10. The carrier rate plan board matches the current rate plan sheet Yes / No 1 pt
  11. Price cards are printed from the approved template, with none handwritten Yes / No 1 pt
  12. Price cards sit straight in their holders Yes / No 1 pt
  13. Specification cards list screen size, camera and battery in the same order for each device Yes / No 1 pt
  14. Previous-generation devices on clearance carry the approved clearance card Yes / No 1 pt
  15. Open-box and refurbished devices are labeled as such with their own price Yes / No 1 pt
  16. Recycling or environmental fees are shown where required by local regulation Yes / No 1 pt
  17. Demo positions without a price card Number
  18. Price mismatches found between the card and the point of sale Number
  19. Accuracy of price cards on the device tables Rating
    • Every card present and correct 5 pts
    • 1 to 3 cards missing or wrong 3 pts
    • More than 3 cards missing or wrong 1 pt

4. Content 18 items

  1. Demo phones run the manufacturer's current retail demo mode Yes / No 1 pt
  2. The demo loop restarts by itself after a device has been idle Yes / No 1 pt
  3. No personal email, cloud or social media account is signed in on a sample of 5 demo devices Yes / No 1 pt
  4. Photo galleries on the sample devices hold no customer selfies or videos Yes / No 1 pt
  5. Browser tabs and browsing history are cleared on the sample devices Yes / No 1 pt
  6. The sample devices hold no notes, contacts or messages typed by customers Yes / No 1 pt
  7. Wallpaper on demo devices is the approved default image Yes / No 1 pt
  8. Home screens show only the approved apps in the standard layout Yes / No 1 pt
  9. Demo devices are set to the language or languages of the store's market Yes / No 1 pt
  10. No demo device has a passcode or screen lock set by a customer Yes / No 1 pt
  11. Date and time are correct on the sample devices Yes / No 1 pt
  12. Display televisions show the approved demo feed, not a broadcast channel or an input menu Yes / No 1 pt
  13. The video wall shows the current campaign, with no error message or dark panel Yes / No 1 pt
  14. Demo audio is set low enough to hold a conversation at the table Yes / No 1 pt
  15. Lift-and-learn screens change content when the matching device is lifted Yes / No 1 pt
  16. The newest launched device is featured on the hero table, as the launch calendar requires Yes / No 1 pt
  17. The opening checklist shows that demo devices were reset today Yes / No 1 pt
  18. State of the content on demo devices Rating
    • Clean and current on every device checked 5 pts
    • Customer data or old content on 1 or 2 devices 3 pts
    • Customer data or old content on several devices 1 pt

5. Cleanliness 18 items

  1. Demo phone and tablet screens are free of fingerprints and smudges Yes / No 1 pt
  2. Camera lenses and device backs have been wiped Yes / No 1 pt
  3. No demo device has a cracked or chipped screen Yes / No 1 pt
  4. No demo device has a dented or deeply scratched casing Yes / No 1 pt
  5. No factory film or screen protector is peeling or bubbled on a demo device Yes / No 1 pt
  6. Demo headphone ear cushions are intact, with no flaking Yes / No 1 pt
  7. Earbud demos carry single-use covers or are sanitized between customers per company policy Yes / No 1 pt
  8. Demo laptop keyboards have every key and are free of crumbs Yes / No 1 pt
  9. Game controllers have no sticky buttons Yes / No 1 pt
  10. Display tables are dust-free around the stands Yes / No 1 pt
  11. Table surfaces have no chipped edges or peeling laminate Yes / No 1 pt
  12. No drink cup, paperwork or personal item is on the display tables Yes / No 1 pt
  13. Television screens and the video wall are free of dust and streaks Yes / No 1 pt
  14. Microfiber cloths and the approved screen cleaner are available on the floor, stored out of sight Yes / No 1 pt
  15. The demo device cleaning log is initialed for today Yes / No 1 pt
  16. Cabinet doors under the display tables are closed Yes / No 1 pt
  17. Every light above the display tables is working Yes / No 1 pt
  18. Cleanliness of the devices and display tables Rating
    • Spotless 5 pts
    • Light fingerprints or dust 3 pts
    • Dirty or damaged devices on display 1 pt

6. Accessories 23 items

  1. Cases are displayed by device model in the order of the planogram Yes / No 1 pt
  2. Each case peg is labeled with the device model it fits Yes / No 1 pt
  3. Cases for the newest launched devices are in stock in every color the planogram lists Yes / No 1 pt
  4. Screen protectors are grouped by device model Yes / No 1 pt
  5. The screen protector installation service is signed at the screen protector bay Yes / No 1 pt
  6. Chargers and cables are grouped by connector type Yes / No 1 pt
  7. Stock is pulled to the front of each peg Yes / No 1 pt
  8. Every empty peg carries an out-of-stock tag Yes / No 1 pt
  9. Every peg has a price label that matches the product hanging on it Yes / No 1 pt
  10. Demo cases fitted on demo devices are clean and uncracked Yes / No 1 pt
  11. Accessories for discontinued devices are not at eye level Yes / No 1 pt
  12. No opened or damaged package is hanging on the pegs Yes / No 1 pt
  13. Locking hooks are fitted on the high-value accessories the planogram names Yes / No 1 pt
  14. Wireless charger demo pads are powered and charge a phone placed on them Yes / No 1 pt
  15. Try-me displays for audio accessories play sound Yes / No 1 pt
  16. Accessory bundle signs show the current offer Yes / No 1 pt
  17. Impulse accessories at the checkout follow the planogram Yes / No 1 pt
  18. The planogram version posted in the back room is the latest one issued Yes / No 1 pt
  19. Empty accessory pegs counted during the visit Number
  20. Date of the last accessory planogram reset Date
  21. Name of the manager on duty Short text
  22. Overall standard of the demo and display area Rating
    • Meets brand standard throughout 5 pts
    • Minor gaps 4 pts
    • Several gaps to correct 3 pts
    • Well below standard 1 pt
  23. Comments and corrective actions Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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