Checklist template

Fuel dispenser condition and maintenance for fuel stations

A ready-to-use checklist with 113 items in 6 sections, covering Hoses and nozzles, Displays, Card readers, Printers, Decals, Faults and repairs. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 113 Items
  • 95 Yes / No checks
  • 6 Scored ratings
  • 125 Points

Use this template How audits work

1. Hoses and nozzles 23 items

  1. No hose shows a cut, bulge or exposed reinforcement braid Yes / No 1 pt
  2. No hose is flattened or kinked next to its couplings Yes / No 1 pt
  3. Hose retractor cables pull each hose back without fraying or sticking Yes / No 1 pt
  4. A breakaway coupling is fitted on every hose Yes / No 1 pt
  5. No breakaway coupling is weeping fuel at its joint Yes / No 1 pt
  6. The install date marked on each breakaway coupling is within the replacement interval set by the manufacturer or company policy Yes / No 1 pt
  7. Nozzle swivels turn freely Yes / No 1 pt
  8. The short whip hose between the dispenser outlet and the breakaway is free of cracks Yes / No 1 pt
  9. Nozzle spouts are round and straight, with no worn or flattened tip Yes / No 1 pt
  10. The automatic shut-off of a sampled nozzle stopped the flow when its tip was covered with fuel in a test can Yes / No 1 pt
  11. Hold-open latches work, or have been removed where local regulation prohibits them Yes / No 1 pt
  12. Every nozzle has its splash guard, with no tear Yes / No 1 pt
  13. Nozzle hand covers are in the company color for their grade Yes / No 1 pt
  14. Vapor recovery nozzle bellows are intact, where vapor recovery nozzles are fitted Yes / No 1 pt
  15. Each nozzle boot holds its nozzle firmly Yes / No 1 pt
  16. Returning the nozzle to its boot ends the sale on the display Yes / No 1 pt
  17. High-flow diesel nozzles are fitted only at positions marked for trucks Yes / No 1 pt
  18. The containment sump under each dispenser opened during the visit was dry, with no fuel or water Yes / No 1 pt
  19. The shear valves under each dispenser opened during the visit are bolted firmly to their anchor bar Yes / No 1 pt
  20. The date of the last change is written on each dispenser filter seen Yes / No 1 pt
  21. Date of the last filter change on the dispensers sampled Date
  22. Flow rate measured at one gasoline position (gal/min or L/min) Number
  23. Condition of hoses and nozzles Rating
    • No defect found 5 pts
    • Wear noted but nothing leaking or unsafe 3 pts
    • Leaking, damaged or missing parts 1 pt

2. Displays 16 items

  1. Every segment of the sale amount, volume and unit price displays is lit at each position Yes / No 1 pt
  2. Displays reset to zero before each new sale starts Yes / No 1 pt
  3. Display backlights work at every position Yes / No 1 pt
  4. No display window is cracked, fogged or yellowed by the sun Yes / No 1 pt
  5. Grade selection buttons respond at the first press Yes / No 1 pt
  6. Every key of the customer keypad responds Yes / No 1 pt
  7. Keypad legends are not worn off Yes / No 1 pt
  8. The soft keys beside the customer screen respond Yes / No 1 pt
  9. The customer screen moves through the payment prompts without freezing Yes / No 1 pt
  10. No dispenser screen shows an error code Yes / No 1 pt
  11. The date and time on the dispenser screen or receipt are correct Yes / No 1 pt
  12. Dispenser media screens show the current content, with no blank or frozen screen Yes / No 1 pt
  13. The electronic totalizer of each hose can be read from the dispenser or the console Yes / No 1 pt
  14. The display segment test, run from manager mode on one dispenser, lit every segment Yes / No 1 pt
  15. Fueling positions with a display defect Number
  16. Condition of displays and keypads Rating
    • All legible and responsive 5 pts
    • Minor defects, sales not affected 3 pts
    • Defects that prevent or confuse a sale 1 pt

3. Card readers 19 items

  1. A chip card was accepted at each position tested Yes / No 1 pt
  2. A contactless payment was accepted at each position tested Yes / No 1 pt
  3. Every position has a chip-enabled reader Yes / No 1 pt
  4. The card reader bezel does not move when pulled firmly Yes / No 1 pt
  5. Card slots are free of debris, with no broken card piece or foreign object inside Yes / No 1 pt
  6. The chip reader read the test card at the first insertion, with no card read error, at each position tested Yes / No 1 pt
  7. PIN pad privacy shields are in place Yes / No 1 pt
  8. Security seals across the card reader door seams are unbroken, with no "void" pattern showing Yes / No 1 pt
  9. The contactless symbol and the reader's indicator lights are lit at each position Yes / No 1 pt
  10. The weather hood or gasket of each card reader is in place, with no water behind the reader window Yes / No 1 pt
  11. The cashier's console shows the card reader of every position online, with none set to pay inside only Yes / No 1 pt
  12. On the sale timed, the wait from inserting the card to the prompt to lift the nozzle was within the company standard Yes / No 1 pt
  13. A debit card with PIN entry was accepted at one position tested Yes / No 1 pt
  14. The loyalty scanner read a card or phone barcode at each position tested Yes / No 1 pt
  15. A fleet card was accepted at the pump, where fleet cards are accepted Yes / No 1 pt
  16. Cash acceptors take and credit a bill, where fitted Yes / No 1 pt
  17. Employees asked could switch a position to pay inside at the console when its card reader fails Yes / No 1 pt
  18. Positions with card reader errors in the console log over the last 7 days Number
  19. Card payment at the pump Rating
    • Chip and contactless accepted at every position tested 5 pts
    • One position or one payment type failed 3 pts
    • Several positions cannot take cards at the pump 1 pt

4. Printers 14 items

  1. Receipt printers tested Number
  2. Receipt printers that failed to print Number
  3. Receipt print is dark and legible across the full width Yes / No 1 pt
  4. The receipt shows the grade, the volume, the unit price and the total of the sale Yes / No 1 pt
  5. The receipt shows the site name and address Yes / No 1 pt
  6. The receipt shows only the last digits of the card number Yes / No 1 pt
  7. No paper roll shows the colored end-of-roll stripe Yes / No 1 pt
  8. Printer doors close and latch Yes / No 1 pt
  9. The cutter cuts each receipt cleanly, without tearing Yes / No 1 pt
  10. Receipt chutes are free of jammed or torn paper Yes / No 1 pt
  11. Spare receipt rolls of the correct width are stocked in the store Yes / No 1 pt
  12. A paper-out condition at a dispenser shows on the cashier's console Yes / No 1 pt
  13. The receipt footer carries a current message, with no expired offer Yes / No 1 pt
  14. An employee on shift was able to load a receipt roll correctly Yes / No 1 pt

5. Decals 18 items

  1. The grade name decal at each hose matches the product in that hose Yes / No 1 pt
  2. The pay at pump or pay inside instruction decal matches how each position is set up Yes / No 1 pt
  3. The ethanol content label is posted where local regulation requires it Yes / No 1 pt
  4. The biodiesel blend label is posted on diesel positions where local regulation requires it Yes / No 1 pt
  5. The model and serial number plate of each dispenser is legible for service calls Yes / No 1 pt
  6. The wire seals on the meter adjustment mechanisms seen are intact Yes / No 1 pt
  7. The no smoking and stop engine warning decal is present on every dispenser face Yes / No 1 pt
  8. The static electricity warning decal is present on every dispenser face Yes / No 1 pt
  9. Pump number decals are present on both faces of each dispenser Yes / No 1 pt
  10. Card acceptance decals show only the cards currently accepted Yes / No 1 pt
  11. No decal is peeling, sun-faded or covered with graffiti Yes / No 1 pt
  12. Expired promotional decals have been removed, leaving no adhesive residue Yes / No 1 pt
  13. Dispenser door graphics match the current brand image Yes / No 1 pt
  14. The site address or emergency contact decal is present on each dispenser Yes / No 1 pt
  15. A "diesel only" tag or collar is on every diesel nozzle Yes / No 1 pt
  16. The fueling assistance decal is posted at the accessible position Yes / No 1 pt
  17. A spare set of warning and grade decals is kept on site Yes / No 1 pt
  18. Condition of dispenser decals Rating
    • Complete and legible 5 pts
    • A few faded or missing 3 pts
    • Required decals missing 1 pt

6. Faults and repairs 23 items

  1. The site keeps a dispenser fault log giving the date, the position and the fault Yes / No 1 pt
  2. Each open fault has a service ticket number Yes / No 1 pt
  3. Open dispenser service tickets Number
  4. Days the oldest open dispenser ticket has been outstanding Number
  5. Faults in the log were reported to the maintenance desk on the day they were found Yes / No 1 pt
  6. Service technicians sign in and show identification before opening a dispenser Yes / No 1 pt
  7. The technician's work order for the last repair is signed by a site employee Yes / No 1 pt
  8. Security seals broken for service were replaced, with the new numbers entered in the seal log Yes / No 1 pt
  9. After the last repair that broke a meter seal, resealing was arranged as required by local regulation Yes / No 1 pt
  10. Each position out of service is disabled at the console as well as bagged Yes / No 1 pt
  11. No position has been out of service longer than the time allowed by company policy Yes / No 1 pt
  12. Slow-flow complaints in the log were followed by a filter change Yes / No 1 pt
  13. Preventive maintenance visits took place on the company schedule Yes / No 1 pt
  14. Date of the last preventive maintenance visit Date
  15. Dispenser sumps were inspected at the last preventive maintenance visit, according to the report Yes / No 1 pt
  16. Date of the last meter calibration check Date
  17. The spare parts on the company list (nozzle, splash guards, hand covers) are on site Yes / No 1 pt
  18. Employees asked could stop a single dispenser from the console Yes / No 1 pt
  19. Customer complaints about dispensers are recorded with the position number Yes / No 1 pt
  20. Speed of dispenser repairs Rating
    • Faults fixed within the company target 5 pts
    • Some tickets past target 3 pts
    • Long-standing faults with no follow-up 1 pt
  21. Name of the manager on duty Short text
  22. Overall condition of the dispensers Rating
    • No defect affecting a sale or safety 5 pts
    • Defects found, each with an open service ticket 3 pts
    • Leaking or unusable positions left in service 1 pt
  23. Defects found and service calls to raise Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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