Checklist template

Hotel laundry operations

A ready-to-use checklist with 107 items in 6 sections, covering Sorting, Washing and drying, Finishing, Linen inventory, Equipment, Chemical handling. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 107 Items
  • 91 Yes / No checks
  • 5 Scored ratings
  • 116 Points

Use this template How audits work

1. Sorting 19 items

  1. Soiled linen arrives from the floors in closed bags or covered carts, not loose in the chute room or corridor Yes / No 1 pt
  2. The linen chute room is emptied often enough that linen does not pile up to the chute door Yes / No 1 pt
  3. Soiled linen is sorted on a table or in bins on the soiled side, never on the floor Yes / No 1 pt
  4. Sheets, terry, table linen and kitchen rags are each sorted into their own labeled bin Yes / No 1 pt
  5. Colored items (pool towels, robes, napkins) are kept apart from white linen Yes / No 1 pt
  6. Heavily stained pieces are pulled at sorting and sent to the stain treatment bin Yes / No 1 pt
  7. Linen soiled with blood or body fluids arrives in a marked bag and is loaded without hand sorting Yes / No 1 pt
  8. Pockets of robes and folds of sheets are checked for pens, razors, needles and guest belongings Yes / No 1 pt
  9. Guest belongings found in the linen are tagged with the date and sent to lost and found Yes / No 1 pt
  10. Torn or worn-out pieces are pulled at sorting and placed in the discard bin Yes / No 1 pt
  11. Carts used for soiled linen are marked and are not used for clean linen Yes / No 1 pt
  12. The soiled sorting area is physically separated from the folding area, or the work flows one way from soiled to clean Yes / No 1 pt
  13. Employees sorting soiled linen wear gloves and an apron or gown Yes / No 1 pt
  14. A hand washing sink is within a few steps of the sorting area Yes / No 1 pt
  15. The soap dispenser at that sink dispenses soap Yes / No 1 pt
  16. Sorted bins are weighed or filled to a marked line to build loads of the right size Yes / No 1 pt
  17. No soiled linen from the previous day remains unwashed at the start of the shift Yes / No 1 pt
  18. Carts or bins of soiled linen waiting at the time of the visit Number
  19. Sorting practice observed Rating
    • Sorted by type and soil with no floor contact 5 pts
    • Sorted but with mixing or overfilled bins 3 pts
    • Not sorted or linen on the floor 1 pt

2. Washing and drying 18 items

  1. The load weight for each washer is posted on the machine Yes / No 1 pt
  2. A load observed was within the posted weight, neither overloaded nor half empty Yes / No 1 pt
  3. The wash formula chart (sheets, terry, colored, stain rewash, rags) is posted at the washers Yes / No 1 pt
  4. The formula selected for a load observed matched the linen type Yes / No 1 pt
  5. Kitchen rags and mop heads are washed in separate loads from guest linen Yes / No 1 pt
  6. The stain rewash load is run on the reclaim formula, not on the standard formula again Yes / No 1 pt
  7. Washers are unloaded within minutes of the cycle ending; no wet load was found sitting in a closed washer Yes / No 1 pt
  8. Clean wet linen is moved to the dryers in carts used only for clean linen Yes / No 1 pt
  9. The dryer lint screens were cleaned at the frequency posted, and the log is initialed for today Yes / No 1 pt
  10. Dryer loads are sized to the dryer's capacity so that linen tumbles freely Yes / No 1 pt
  11. The drying time and temperature used follow the chart for the linen type Yes / No 1 pt
  12. Dryers run a cool-down phase before the load is removed Yes / No 1 pt
  13. Terry is taken out dry to the touch and is not left hot in a pile on a cart Yes / No 1 pt
  14. Sheets go to the ironer or folding table damp as specified, not over-dried Yes / No 1 pt
  15. Linen leaving the washers has no chemical smell, sliminess or gray tone Yes / No 1 pt
  16. Rewash loads as a share of all loads yesterday (%) Number
  17. Hot water temperature at the washer supply (°F or °C) Number
  18. Wash quality of finished linen sampled Rating
    • White, soft and odor-free 5 pts
    • Slight graying or roughness 3 pts
    • Stains, odor or residue 1 pt

3. Finishing 17 items

  1. Folding tables are wiped clean before the shift and hold only clean linen Yes / No 1 pt
  2. Each piece is checked for stains, tears and hair while it is folded Yes / No 1 pt
  3. Rejected pieces go to a marked rewash or discard bin at the folding table Yes / No 1 pt
  4. Sheets are folded to the house fold with the hem on the outside so the size can be read Yes / No 1 pt
  5. Sheet sizes (king, queen, double) are identified by tag, hem color or shelf label Yes / No 1 pt
  6. Bath towels, hand towels and washcloths are folded to the house fold, with the same fold edge facing out Yes / No 1 pt
  7. Folded stacks are counted to the standard bundle size Yes / No 1 pt
  8. Sheets from the flatwork ironer are free of wrinkles, scorch marks and wax streaks Yes / No 1 pt
  9. Table linen is pressed and stored hung or rolled, not folded damp Yes / No 1 pt
  10. Clean linen does not touch the floor at any point between the dryer and the shelf Yes / No 1 pt
  11. Finished linen is covered or stored in a closed room while it waits for delivery Yes / No 1 pt
  12. Carts delivering clean linen to the floors are lined or covered Yes / No 1 pt
  13. Employees wash their hands when moving from the soiled side to finishing Yes / No 1 pt
  14. Guest laundry and valet items, where handled, are tagged with the room number and kept apart from house linen Yes / No 1 pt
  15. Employee uniforms are finished and hung by name or number Yes / No 1 pt
  16. Pieces rejected out of 20 finished pieces inspected Number
  17. Finished quality of the folded linen inspected Rating
    • Clean, uniform and neatly stacked 5 pts
    • Clean but uneven folds or counts 3 pts
    • Stained or damaged pieces in the stacks 1 pt

4. Linen inventory 17 items

  1. A par level per linen item is posted in the laundry or the main linen room Yes / No 1 pt
  2. The laundry supervisor asked can state the sets per bed in circulation against the par the hotel has set Yes / No 1 pt
  3. Floor linen closets are stocked to their posted par before room attendants start Yes / No 1 pt
  4. Shelves in the main linen room are labeled by item and size Yes / No 1 pt
  5. Newly washed linen is shelved behind or under the linen already there so stock rotates Yes / No 1 pt
  6. Washed linen rests on the shelf before reuse for the time set by company policy Yes / No 1 pt
  7. A daily production record shows the loads or the weight washed by linen type Yes / No 1 pt
  8. New linen put into circulation is recorded with the date and the quantity Yes / No 1 pt
  9. Clean linen is delivered to the floor closets on a posted schedule or route Yes / No 1 pt
  10. No linen was sent to the floors warm or damp today to cover a shortage Yes / No 1 pt
  11. The supervisor builds the day's wash plan from the occupancy and departures forecast, and can show today's Yes / No 1 pt
  12. Date new linen was last put into circulation Date
  13. The rewash and stain treatment bins are emptied each day, with nothing carried over from earlier in the week Yes / No 1 pt
  14. Room attendants did not run short of sheets or towels on any day last week Yes / No 1 pt
  15. Pool towels, banquet linen and spa linen each have a labeled shelf and are not borrowed to cover room linen Yes / No 1 pt
  16. Weight of linen washed yesterday (lb or kg) Number
  17. Linen availability on the floors today Rating
    • Every closet at par 5 pts
    • Some closets below par 3 pts
    • Shortages delaying room cleaning 1 pt

5. Equipment 17 items

  1. Every washer is in service, or the one out of service carries a tag and an open work order Yes / No 1 pt
  2. Every dryer is in service, or the one out of service carries a tag and an open work order Yes / No 1 pt
  3. Washer door gaskets are intact and no water leaks onto the floor during a cycle Yes / No 1 pt
  4. The emergency stop on each washer-extractor is unobstructed and its location is known to the operator Yes / No 1 pt
  5. The washer door interlock prevents opening while the drum turns Yes / No 1 pt
  6. The floor around the washers and the trench drain is free of standing water Yes / No 1 pt
  7. The area behind and under the dryers is free of lint build-up Yes / No 1 pt
  8. The dryer exhaust ducts were cleaned on the schedule, and the date is recorded Yes / No 1 pt
  9. Date of the last dryer exhaust duct cleaning Date
  10. The finger guard on the flatwork ironer stops the machine when touched Yes / No 1 pt
  11. The ironer belts, tapes and pads are in good condition, with no frayed or missing tapes Yes / No 1 pt
  12. Linen carts roll freely and have no sharp edges or torn liners Yes / No 1 pt
  13. The laundry scale works and reads zero when empty Yes / No 1 pt
  14. The preventive maintenance record for the laundry equipment shows the last service within the interval set by the manufacturer or company policy Yes / No 1 pt
  15. The laundry supply and exhaust fans are running, and no lint hangs in the air or coats the vents Yes / No 1 pt
  16. The closing checklist of the last shift shows the machines switched off and the gas or steam supply closed Yes / No 1 pt
  17. Machines out of service at the time of the visit Number

6. Chemical handling 19 items

  1. Detergent, bleach, sour and softener are fed by the automatic dispenser, not poured by hand Yes / No 1 pt
  2. Each chemical drum is connected to the pick-up line of the matching color or label Yes / No 1 pt
  3. Each drum or pail carries the supplier's label, and no chemical is in an unmarked container Yes / No 1 pt
  4. Safety data sheets for every laundry chemical are in a binder or on a screen in the laundry Yes / No 1 pt
  5. Chemical drums stand on spill containment trays Yes / No 1 pt
  6. Chlorine bleach is stored apart from sour and other acid products Yes / No 1 pt
  7. An eyewash station is within a few steps of the chemical dispenser Yes / No 1 pt
  8. The eyewash ran clear when tested during the visit Yes / No 1 pt
  9. Goggles and chemical-resistant gloves are kept at the chemical dispenser Yes / No 1 pt
  10. The laundry employee asked could explain what to do if chemical splashes in the eyes Yes / No 1 pt
  11. The chemical supplier's service report for the last visit is on file Yes / No 1 pt
  12. Date of the chemical supplier's last service visit Date
  13. Titration or pH results on the last service report were within the supplier's target range Yes / No 1 pt
  14. Empty drums are capped and held for supplier pick-up, not reused for other liquids Yes / No 1 pt
  15. The spill kit in the laundry is stocked and sealed Yes / No 1 pt
  16. Stain treatment products at the spotting station are in labeled bottles Yes / No 1 pt
  17. Name of the laundry supervisor Short text
  18. Overall standard of the laundry operation Rating
    • Well run in every area 5 pts
    • Sound with a few gaps 3 pts
    • Serious gaps in quality or flow 1 pt
  19. Corrective actions required Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

Categories

Related templates

← All templates

Brand standards

At every site, every time

Start Free Contact us