Industry

Hotels and hospitality checklists

Checklists for hotels and hospitality: brand standards, guest rooms, lobby and front desk, food and beverage, housekeeping and guest safety.

43 templates, ready to use in Bindy. Open a template to see every section and item.

Banquet and event setup for hotels112 items in 6 sectionsEvent order review, Room setup, Audio-visual, Food and beverage, and more
Chargeback and guest fraud prevention for hotels118 items in 6 sectionsID verification, Authorizations, Third-party bookings, Disputes, and more
Fire and life safety for hotels118 items in 6 sectionsAlarm system, Sprinklers and extinguishers, Exits and stairwells, Guest room safety, and more
Food and beverage inventory control for hotels118 items in 6 sectionsReceiving, Storeroom, Bar, Banquets, and more
Food and beverage promotion in hotels108 items in 6 sectionsRestaurant promotion, Bar promotion, Elevator and room materials, Menus, and more
Front desk cash and payment controls for hotels112 items in 6 sectionsFloats, Card handling, Adjustments and rebates, Paid-outs, and more
Front desk operations for hotels108 items in 6 sectionsArrival, Check-in, Check-out, Cash and payments, and more
General manager property walk for hotels116 items in 6 sectionsArrival experience, Guest rooms, Public areas, Back of house, and more
Gift shop merchandising for hotels and resorts106 items in 6 sectionsDisplays, Assortment, Pricing, Stock, and more
Guest request and complaint handling for hotels107 items in 6 sectionsLogging, Response times, Resolution, Recovery gestures, and more
Guest room key and access control for hotels110 items in 6 sectionsKey issuance, Master keys, Lock audits, Lost keys, and more
Hotel Amenities and Safety61 items in 5 sectionsArrival & Valet Service, Front Desk & Concierge, Lobby & Business Center, Fitness Center & Pool, and more
Hotel Brand Standards85 items in 17 sectionsHotel Brand Standards, Branding and Signage, Parking and EV, Arrival & Curb Appeal, and more
Hotel breakfast service operations110 items in 6 sectionsSetup, Food quality, Replenishment, Dining area, and more
Hotel Daily Operations & Guest Experience40 items in 6 sectionsFront Desk & Lobby Readiness, Housekeeping & Guest Rooms, Safety & Security Sweep, Food & Beverage (F&B) Operations, and more
Hotel Food Services59 items in 5 sectionsDining Room Ambiance, Table Service & Setup, Bar & Beverage Station, Kitchen Hygiene & Safety, and more
Hotel Franchisee Review37 items in 6 sectionsBrand Identity & Exterior First Impressions, Lobby, Front Desk & Loyalty Execution, Guestroom OS&E & Cleanliness Compliance, Proprietary Technology & GSS Performance, and more
Hotel Guest Satisfaction & Feedback31 items in 5 sectionsIn-Stay & Post-Stay Surveys, Online Review Management, Net Promoter Score (NPS), Complaint Analysis & Resolution, and more
Hotel KPI31 items in 5 sectionsRevPAR & Frontend Yield Systems, Housekeeping Velocity & LCPOR Controls, Asset Preservation & OOO Minimization, Guest Satisfaction (GSS) & Loyalty Drivers, and more
Hotel laundry operations107 items in 6 sectionsSorting, Washing and drying, Finishing, Linen inventory, and more
Hotel Lobby53 items in 7 sectionsHotel Parking Area, Hotel Exterior and Entryways, Hotel Lobby, Hotel Lobby Restroom, and more
Hotel Manager Self-Audit31 items in 5 sectionsFinancial & Revenue Leadership, Asset Protection & Maintenance, Compliance & Risk Management, People & Culture Management, and more
Hotel Mystery Guest Visit31 items in 5 sectionsPre-Arrival & Check-In, Room Quality & Cleanliness, Food & Beverage Service, Public Areas & Amenities, and more
Hotel pool and fitness area operations120 items in 6 sectionsPool area, Water testing, Fitness room, Towels and amenities, and more
Hotel Rebranding31 items in 5 sectionsExterior & Interior Signage Conversion, Guestroom OS&E Conversion, Digital Ecosystem & Systems Migration, Food, Beverage & OS&E Standards, and more
Hotel Rooms57 items in 5 sectionsEntryway & Closet, Bedding & Sleep Experience, Bathroom & Sanitization, Desk & Technology, and more
Hotel Safety23 items in 3 sectionsSecurity, Fire Safety, Room
Hotel Supplier Audit37 items in 6 sectionsContractual Compliance & Order Accuracy, Logistics, Delivery & Cold Chain Rigor, F&B Product Quality & Food Safety, OS&E, Linens & Room Amenities Quality, and more
Housekeeping and linen inventory control for hotels116 items in 6 sectionsLinen counts, Amenities, Minibar, Lost and found, and more
Housekeeping room inspection for hotels114 items in 6 sectionsEntry and bedroom, Bed and linens, Bathroom, Amenities, and more
Housekeeping worker safety for hotels118 items in 6 sectionsErgonomics, Chemicals, Sharps and biohazards, Carts and equipment, and more
In-room collateral and brand standards for hotels113 items in 6 sectionsDirectory and collateral, Signage, Television and digital, Amenity presentation, and more
Legionella and water safety for hotels117 items in 6 sectionsWater temperatures, Flushing, Pools and spas, Cooling towers, and more
Lobby and digital signage standards for hotels108 items in 6 sectionsDigital screens, Wayfinding, Event boards, Promotions, and more
Lobby market and grab-and-go pantry merchandising for hotels114 items in 6 sectionsAssortment, Pricing, Stock levels, Freshness, and more
Loyalty program promotion at the hotel front desk103 items in 6 sectionsEnrolment offer, Member recognition, Materials, Staff knowledge, and more
Night audit and overnight operations for hotels101 items in 6 sectionsAudit tasks, Reports, Security rounds, Guest requests, and more
Pool and spa safety for hotels118 items in 6 sectionsBarriers and access, Signage, Rescue equipment, Water quality, and more
Preventive maintenance of guest rooms for hotels119 items in 6 sectionsDoors and locks, Electrical and lighting, Plumbing, Heating and cooling, and more
Public area cleanliness for hotels110 items in 6 sectionsLobby, Corridors, Elevators, Public washrooms, and more
Room service and in-room dining for hotels112 items in 6 sectionsOrder taking, Preparation, Delivery, Presentation, and more
Security patrol and incident log for hotels118 items in 6 sectionsPatrols, Cameras, Access points, Parking, and more
Swimming Pool Standards31 items in 5 sectionsWater Chemistry & Quality, Mechanical Room & Filtration, Safety & Lifesaving Equipment, Deck & Perimeter Safety, and more

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Hotels and hospitality checklists

Brand standards

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