Checklist template

Hotel Lobby

A ready-to-use checklist with 53 items in 7 sections, covering Hotel Parking Area, Hotel Exterior and Entryways, Hotel Lobby, Hotel Lobby Restroom, Hotel Front Desk, Hotel elevators, Stairs, Escalators and more. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 7 Sections
  • 53 Items
  • 53 Yes / No checks
  • 53 Points

Use this template How audits work

1. Hotel Parking Area 8 items

  1. Ensure parking entrance has appropriate signage. If applicable, check gates are working. Yes / No 1 pt
  2. Clear away any debris from parking areas. Check lot at least twice daily for debris. Remove and empty trash. Yes / No 1 pt
  3. See that parking lines and directional arrows are legible. Yes / No 1 pt
  4. Check daily for unauthorized vehicles. Yes / No 1 pt
  5. Inspect lighting. See that all lighting is working and there are no dark corners. Yes / No 1 pt
  6. Ensure there are clearly marked pedestrian walkways. Yes / No 1 pt
  7. Clearly mark handicapped parking spaces. Yes / No 1 pt
  8. Keep all fire lanes clear. Yes / No 1 pt

2. Hotel Exterior and Entryways 9 items

  1. Ensure hotel signage is lit and visible to passing cars and pedestrians. Yes / No 1 pt
  2. Examine flower bed, containers, and landscaping to make sure it is neat and free from garbage, dead plants, and overgrown areas. Yes / No 1 pt
  3. Check that address sign or number is easily visible from the street. Yes / No 1 pt
  4. Ensure building is well lit from all sides. Yes / No 1 pt
  5. Check that all emergency exits, landings, and steps from the building are marked, unblocked, and kept in good condition. Yes / No 1 pt
  6. Ensure fire department connections are kept clear, accessible, and have caps. Yes / No 1 pt
  7. In winter, clear roof area over entrances/exits from falling ices/snow hazards. Yes / No 1 pt
  8. Empty garbage containers. Ensure containers are in good repair. Wipe any smudges and dirt. Yes / No 1 pt
  9. Sweep entrance and steps. Yes / No 1 pt

3. Hotel Lobby 9 items

  1. Wipe entrance doors and windows to remove dirt and smudges. Sanitize handles. Yes / No 1 pt
  2. Sweep, vacuum, or mop entrance and lobby floors at least twice daily. Spot clean as needed. Yes / No 1 pt
  3. Examine lobby carpets, floors, and furnishings for wear and stains. Repair accordingly. Yes / No 1 pt
  4. Wipe and sanitize lobby furniture, hard surfaces, door handles and other touchpoints. Yes / No 1 pt
  5. Empty garbage cans and wipe any smudges. Yes / No 1 pt
  6. Ensure security cameras are working properly. Yes / No 1 pt
  7. If applicable, clean and sanitize coffee and water stations. Restock by daypart. Yes / No 1 pt
  8. Tidy and restock tourism brochures. Yes / No 1 pt
  9. Ensure luggage carts are available, in good repair, and clean. Sanitize upon return if utilized by guests. Yes / No 1 pt

4. Hotel Lobby Restroom 3 items

  1. Check lighting and replace any burnt out bulbs. Yes / No 1 pt
  2. Wipe down and sanitize counters and sinks. Yes / No 1 pt
  3. Refill toilet paper, paper towels, soap, hand sanitizer, and complementary toiletry supplies. Yes / No 1 pt

5. Hotel Front Desk 9 items

  1. Wipe down and tidy desk by daypart. Yes / No 1 pt
  2. Resupply key cards, parking permits, maps. Yes / No 1 pt
  3. Count and balance cash drawers. Yes / No 1 pt
  4. Review reservations and ensure all guest accessibility requirement are met. Yes / No 1 pt
  5. After checkout, communicate with housekeeping. Call any guests who have not left and plan for late checkout, stay over, or lock out. Yes / No 1 pt
  6. Communicate with airport or city shuttle buses and ensure they are running on schedule. Yes / No 1 pt
  7. Greet all guests upon arrival. Yes / No 1 pt
  8. Follow phone answering protocols. Yes / No 1 pt
  9. Accept and store guest luggage according to proper procedures. Check storage room security. Yes / No 1 pt

6. Hotel elevators, Stairs, Escalators 3 items

  1. Regularly sanitize all elevator, stair, and escalator touchpoints. Yes / No 1 pt
  2. Inspect for any debris or any blockages. Yes / No 1 pt
  3. Vacuum, sweep or mop twice daily or more often during busy times. Yes / No 1 pt

7. Hotel Breakfast Room 12 items

  1. Monitor temperature for cold food stations and ensure temperatures are at or below 41 F. Yes / No 1 pt
  2. Monitor hot food stations. Ensure all food is held at a temperature of 135 F or higher. Yes / No 1 pt
  3. Label hot spots and display caution signs for hot liquid. Yes / No 1 pt
  4. Check any prepackaged food expiration dates. Ensure food is rotated according to first in first out. Yes / No 1 pt
  5. Stow cords to prevent tripping. Yes / No 1 pt
  6. Cover self serve food. Regularly change out and sanitize all utensils. Yes / No 1 pt
  7. Set up tables and chairs to allow for traffic flow and accessibility requirements. Yes / No 1 pt
  8. Wipe and sanitize tables between guests. Yes / No 1 pt
  9. Ensure highchairs are available. Sanitize between use. Yes / No 1 pt
  10. Vacuum, mop, and sweep breakfast room before and after service. Yes / No 1 pt
  11. Wash hands before starting work or serving guests in food areas. Yes / No 1 pt
  12. Use gloves or utensils to handle ready-to-eat foods. Yes / No 1 pt

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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