Checklist template

Parking enforcement patrol

A ready-to-use checklist with 115 items in 6 sections, covering Patrol coverage, Violations, Citations, Permits, Towing, Records. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 115 Items
  • 95 Yes / No checks
  • 5 Scored ratings
  • 120 Points

Use this template How audits work

1. Patrol coverage 22 items

  1. Name or badge number of the officer accompanied or reviewed Short text
  2. The officer has the list of zones or lots assigned for the shift Yes / No 1 pt
  3. The patrol log or handheld track shows every assigned zone was patrolled Yes / No 1 pt
  4. The start time of each patrol round is logged Yes / No 1 pt
  5. The end time of each patrol round is logged Yes / No 1 pt
  6. Time-limited zones were visited at least twice, with more time between the visits than the posted limit Yes / No 1 pt
  7. The order in which zones are patrolled changes from day to day Yes / No 1 pt
  8. The officer is in uniform with the identification badge visible Yes / No 1 pt
  9. The patrol vehicle is marked as parking enforcement Yes / No 1 pt
  10. The plate recognition camera on the patrol vehicle, where fitted, read the plates of a test row correctly Yes / No 1 pt
  11. The pre-shift check of the patrol vehicle is recorded Yes / No 1 pt
  12. The handheld ticket writer started the shift fully charged Yes / No 1 pt
  13. The citation printer has a spare paper roll Yes / No 1 pt
  14. The officer checked in with dispatch by radio or phone at the start of the patrol Yes / No 1 pt
  15. The body camera is recording during contacts with drivers, where one is issued Yes / No 1 pt
  16. Accessible stalls were checked on every pass Yes / No 1 pt
  17. Fire lanes were checked on every pass Yes / No 1 pt
  18. Loading zones were checked on every pass Yes / No 1 pt
  19. Complaint calls (blocked driveway, vehicle in a reserved stall) were answered within the time set by company policy Yes / No 1 pt
  20. Zones or lots patrolled this shift Number
  21. Hours spent on patrol this shift Number
  22. Patrol coverage Rating
    • Every zone covered at the planned frequency 5 pts
    • Every zone covered, some less often than planned 3 pts
    • Zones missed 1 pt

2. Violations 21 items

  1. The officer looked up the plate in the payment system before citing for non-payment Yes / No 1 pt
  2. The grace period set by company policy was allowed after paid time expired Yes / No 1 pt
  3. Each violation cited was seen by the officer in person Yes / No 1 pt
  4. For overtime parking, the first observation is recorded with its time and the plate or tire position Yes / No 1 pt
  5. The officer confirmed that the sign stating the restriction can be read from where the vehicle is parked Yes / No 1 pt
  6. No citation was issued where the stall markings or signs are missing or unreadable Yes / No 1 pt
  7. No citation was issued at a meter or pay station that was out of order Yes / No 1 pt
  8. Meters and pay stations found out of order on patrol were reported the same shift Yes / No 1 pt
  9. Photos show the license plate of the vehicle Yes / No 1 pt
  10. Photos show the vehicle together with the sign or stall marking it violated Yes / No 1 pt
  11. Photos show the windshield or dashboard where a permit or receipt should be displayed Yes / No 1 pt
  12. The expiry date of each accessible placard was checked before the vehicle was passed as valid Yes / No 1 pt
  13. First-time offenders received a warning where company policy calls for one Yes / No 1 pt
  14. Each plate cited was checked against the list of repeat offenders Yes / No 1 pt
  15. Vehicles that qualify for a boot or a tow were referred to the supervisor Yes / No 1 pt
  16. Vehicles that appear abandoned were tagged with a dated notice Yes / No 1 pt
  17. The violation code selected matches what the photos show Yes / No 1 pt
  18. The officer stayed inside the property or zone boundaries the operator is authorized to enforce Yes / No 1 pt
  19. When a driver became hostile, the officer stepped away and reported the contact Yes / No 1 pt
  20. Violations observed this shift Number
  21. Warnings issued this shift Number

3. Citations 21 items

  1. Each citation shows the license plate and its state or province Yes / No 1 pt
  2. Each citation shows the make and color of the vehicle Yes / No 1 pt
  3. Each citation shows the location by lot, zone or stall Yes / No 1 pt
  4. Each citation shows the date and time of the violation Yes / No 1 pt
  5. Each citation shows the violation code with its description Yes / No 1 pt
  6. Each citation shows the officer's identification number Yes / No 1 pt
  7. The amount on each citation matches the current fee schedule Yes / No 1 pt
  8. Each citation explains how to pay Yes / No 1 pt
  9. Each citation explains how to appeal, with the deadline Yes / No 1 pt
  10. The wording of the notice follows the form required by local regulation for the type of property Yes / No 1 pt
  11. The citation is placed under the driver's side wiper in a weather-resistant envelope Yes / No 1 pt
  12. A photo is taken of the citation in place on the vehicle Yes / No 1 pt
  13. Printed citations are legible, with no faded or cut-off lines Yes / No 1 pt
  14. The date and time of the handheld agree with the dispatch clock Yes / No 1 pt
  15. Citation numbers run in sequence with no unexplained gap Yes / No 1 pt
  16. Each voided citation carries a reason and a supervisor's approval Yes / No 1 pt
  17. The officer accepts no payment in the field Yes / No 1 pt
  18. Citations issued this shift Number
  19. Citations voided this shift Number
  20. Incomplete citations found in a sample of 5 Number
  21. Citation quality in the sample reviewed Rating
    • Complete and supported by photos 5 pts
    • Minor omissions 3 pts
    • Citations that could not stand on appeal 1 pt

4. Permits 16 items

  1. The current list of permits and registered plates was loaded on the handheld today Yes / No 1 pt
  2. The officer carries a sample card of the permit designs valid for the current period Yes / No 1 pt
  3. Hang tags and decals are displayed in the position the permit rules require Yes / No 1 pt
  4. Permits checked were valid for the zone where the vehicle was parked Yes / No 1 pt
  5. Expired permits were cited or warned as company policy states Yes / No 1 pt
  6. Temporary, guest and contractor permits show a date range that includes today Yes / No 1 pt
  7. Virtual permits were verified by plate lookup, not by a paper printout on the dashboard Yes / No 1 pt
  8. Permits reported lost or stolen are flagged on the handheld Yes / No 1 pt
  9. Altered or counterfeit permits were photographed and reported to the permit office Yes / No 1 pt
  10. A permit found on two vehicles parked at the same time was reported to the permit office Yes / No 1 pt
  11. A visitor plate registered at the front desk or kiosk during the visit appeared on the handheld within the time set by company policy Yes / No 1 pt
  12. Motorcycles were checked against the plate list where they cannot display a permit Yes / No 1 pt
  13. The officer can tell a driver where and how to buy a permit Yes / No 1 pt
  14. Permits checked this shift Number
  15. Invalid permits found this shift Number
  16. Accuracy of permit data on the handheld Rating
    • Matches the permit office records 5 pts
    • A few records out of date 3 pts
    • Unreliable, valid permit holders being cited 1 pt

5. Towing 18 items

  1. Tows were requested only for violations listed in the tow policy Yes / No 1 pt
  2. A supervisor authorized each tow before the tow truck was called Yes / No 1 pt
  3. Before each tow was requested, the officer confirmed that the tow-away sign required by local regulation is posted at the entrance the vehicle used Yes / No 1 pt
  4. All four sides of the vehicle were photographed before it was hooked up Yes / No 1 pt
  5. A tow authorization is completed and signed for each tow Yes / No 1 pt
  6. Only the towing company under contract was called Yes / No 1 pt
  7. The officer stayed with the vehicle until the tow truck left Yes / No 1 pt
  8. An owner who returned before the tow truck left was offered release of the vehicle on the terms set by local regulation and company policy Yes / No 1 pt
  9. The police were notified of each tow where local regulation requires it Yes / No 1 pt
  10. The tow log records the plate, the time, the reason and the storage yard Yes / No 1 pt
  11. Dispatch or the front desk can tell an owner where a towed vehicle was taken Yes / No 1 pt
  12. A warning notice is placed on the driver's window of every booted vehicle Yes / No 1 pt
  13. Boots on hand plus boots in use equal the boot inventory Yes / No 1 pt
  14. Boots were removed within the time set by company policy after payment Yes / No 1 pt
  15. A signed statement that the officer receives no payment or gift from the towing company is on file for each officer Yes / No 1 pt
  16. Vehicles towed this shift Number
  17. Vehicles booted this shift Number
  18. Tow and boot documentation Rating
    • Complete for every vehicle 5 pts
    • Minor gaps 3 pts
    • A tow or boot not supported by records 1 pt

6. Records 17 items

  1. The daily activity report is completed before the officer leaves Yes / No 1 pt
  2. The handheld was synchronized with the citation system at the end of the shift Yes / No 1 pt
  3. Citation photos are kept for the period set by company policy Yes / No 1 pt
  4. Evidence for an appeal is supplied to the reviewer within the time set by company policy Yes / No 1 pt
  5. Appeals that were upheld are reviewed with the officer who wrote the citation Yes / No 1 pt
  6. The supervisor reviews each officer's share of voided citations every month Yes / No 1 pt
  7. An incident report is written for each threat or assault against an officer Yes / No 1 pt
  8. Complaints about officers are logged with their outcome Yes / No 1 pt
  9. Payments taken at the parking office are receipted and matched to the citation number Yes / No 1 pt
  10. Handhelds are protected by a passcode Yes / No 1 pt
  11. Each vehicle owner lookup is logged with the citation number it was made for Yes / No 1 pt
  12. Each officer has a training record covering the enforcement rules of the property Yes / No 1 pt
  13. Each officer has a training record covering conflict de-escalation Yes / No 1 pt
  14. Appeals received in the last 30 days Number
  15. Appeals upheld in the last 30 days Number
  16. Overall rating of the enforcement round Rating
    • Thorough, fair and well documented 5 pts
    • Sound with minor gaps 4 pts
    • Inconsistent 2 pts
    • Not defensible 1 pt
  17. Observations and corrective actions Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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