Checklist template

Price change and markdown execution for discount retailers

A ready-to-use checklist with 108 items in 6 sections, covering Price change batches, Signage, Clearance, Scan accuracy, Disposal of old tickets, Audit. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 108 Items
  • 87 Yes / No checks
  • 6 Scored ratings
  • 117 Points

Use this template How audits work

1. Price change batches 21 items

  1. Price change batches reviewed Short text
  2. The price change calendar for the month is posted in the office Yes / No 1 pt
  3. Every batch due in the past week shows as completed in the system Yes / No 1 pt
  4. Number of price change batches past their due date today Number
  5. Batches are downloaded to the handhelds on the morning they become available Yes / No 1 pt
  6. Markdown batches are executed before the store opens on their effective date Yes / No 1 pt
  7. Price increases are executed before the store opens on their effective date Yes / No 1 pt
  8. Each batch is worked department by department, following the batch sheet's sequence Yes / No 1 pt
  9. Every item on the batch is scanned, including top stock Yes / No 1 pt
  10. Back room stock of batch items is re-ticketed in the same session Yes / No 1 pt
  11. Batch items on end caps are re-ticketed in the same session Yes / No 1 pt
  12. Items on the batch that could not be found are marked "not found" in the handheld Yes / No 1 pt
  13. Number of items marked "not found" on the last batch Number
  14. Not-found items are searched for a second time within the week Yes / No 1 pt
  15. The employee who worked the batch signs the completion sheet Yes / No 1 pt
  16. A manager confirms batch completion in the system the same day Yes / No 1 pt
  17. Labor hours for price changes appear on the weekly schedule Yes / No 1 pt
  18. Employees working batches are trained on the markdown handheld Yes / No 1 pt
  19. Portable ticket printers are charged at the start of the shift Yes / No 1 pt
  20. Markdown ticket stock is on hand for the next two batches Yes / No 1 pt
  21. Timeliness of price change batches over the past four weeks Rating
    • All on the effective date 5 pts
    • Some a day late 3 pts
    • Batches late by several days or skipped 1 pt

2. Signage 19 items

  1. The sign list that comes with each batch is printed or opened before the batch is worked Yes / No 1 pt
  2. Signs for a markdown batch are changed in the same session as the tickets Yes / No 1 pt
  3. Old signs are removed from the fixture the same day the price changes Yes / No 1 pt
  4. The weekly sign kit was set by its due date Yes / No 1 pt
  5. Number of signs from the last sign kit not yet set Number
  6. The percent-off sign was changed on every fixture whose markdown level moved in the last batch Yes / No 1 pt
  7. No sign shows a promotion that has ended Yes / No 1 pt
  8. "As marked" signs are used only where every item on the fixture carries its own ticket Yes / No 1 pt
  9. Signs for a price point are placed only on fixtures where every item is at that price Yes / No 1 pt
  10. Comparison prices appear only on system-printed signs, with no "compare at" price written by the store Yes / No 1 pt
  11. Sign holders are free of handwritten prices Yes / No 1 pt
  12. Bin signs for dump bins state the price of the items in the bin Yes / No 1 pt
  13. Shelf labels for items marked down on the shelf show the new price Yes / No 1 pt
  14. Window signs for clearance events were taken down on the last day of the event Yes / No 1 pt
  15. Signs printed in the store come from the sign system, using the item numbers of the batch Yes / No 1 pt
  16. Sign stock for the next price event is on hand Yes / No 1 pt
  17. Five signs checked with the handheld show the price now in the system Yes / No 1 pt
  18. Number of the 5 signs checked that showed an outdated price Number
  19. Signage accuracy on the sales floor Rating
    • Every sign checked matches the system 5 pts
    • 1 or 2 mismatches 3 pts
    • 3 or more mismatches 1 pt

3. Clearance 20 items

  1. The clearance markdown schedule from the head office is on hand, with the date of each markdown level Yes / No 1 pt
  2. Items reach the next markdown level on the cadence set by company policy Yes / No 1 pt
  3. Date the last clearance markdown level was taken Date
  4. Each clearance item carries a system-printed clearance ticket Yes / No 1 pt
  5. Clearance tickets are printed by the handheld as each item is scanned, not printed ahead in bulk Yes / No 1 pt
  6. The original barcode stays scannable after the clearance ticket is applied Yes / No 1 pt
  7. Ten clearance items checked show the current markdown level on their ticket Yes / No 1 pt
  8. Number of the 10 clearance items checked carrying an outdated ticket Number
  9. Items newly added to clearance are moved off their regular-price fixture the day the batch is worked Yes / No 1 pt
  10. Clearance items coming back from go-backs or fitting rooms are checked against the current markdown level before they return to the floor Yes / No 1 pt
  11. Out-of-season merchandise in the back room is included in the markdown batches Yes / No 1 pt
  12. Merchandise older than the age limit set by company policy is absent from the regular-price fixtures Yes / No 1 pt
  13. Items at the final markdown level are pulled on the date the system assigns Yes / No 1 pt
  14. Pulled items are scanned out as salvage, donation or disposal, as the head office directs Yes / No 1 pt
  15. Number of items at the final markdown level still on the floor past their pull date Number
  16. Damaged items are marked down using the damage markdown function, with a reason code Yes / No 1 pt
  17. Manager-initiated markdowns stay within the limit set by company policy Yes / No 1 pt
  18. Each manager-initiated markdown in the past week has a reason recorded Yes / No 1 pt
  19. Clearance purchases by employees are rung by another employee or a manager Yes / No 1 pt
  20. Clearance markdown execution Rating
    • Every level taken on its date and final items pulled 5 pts
    • Levels taken late 3 pts
    • Levels skipped or aged stock left at full price 1 pt

4. Scan accuracy 17 items

  1. Number of marked-down items test-scanned at a register Number
  2. Number of test-scanned items that rang higher than the ticket Number
  3. Every test-scanned item rang at the ticket price or lower Yes / No 1 pt
  4. The test scan included items from the most recent batch Yes / No 1 pt
  5. The test scan included items at the final markdown level Yes / No 1 pt
  6. The test scan included items from at least four departments Yes / No 1 pt
  7. Cashiers scan the clearance ticket's barcode when the ticket carries one Yes / No 1 pt
  8. Cashiers asked know which price to honor when two tickets are on one item Yes / No 1 pt
  9. Price overrides at the register require a reason code Yes / No 1 pt
  10. Price overrides above the limit set by company policy require a manager's key or code Yes / No 1 pt
  11. The price override report is reviewed by a manager every week Yes / No 1 pt
  12. Number of price overrides in the past week Number
  13. Items ringing at a higher price than ticketed are logged at the service desk Yes / No 1 pt
  14. The price file download is confirmed every morning before opening Yes / No 1 pt
  15. Registers were restarted or refreshed after the last price file update, where the system requires it Yes / No 1 pt
  16. Price-check scanners on the sales floor show the marked-down price Yes / No 1 pt
  17. Scan accuracy of marked-down items in this audit Rating
    • Every item rang correctly 5 pts
    • 1 item rang wrong 3 pts
    • 2 or more items rang wrong 1 pt

5. Disposal of old tickets 15 items

  1. Old price tickets are removed or fully covered when the new ticket is applied Yes / No 1 pt
  2. Tickets removed from merchandise are placed in a waste bag carried by the employee Yes / No 1 pt
  3. No loose price tickets are found on the floor or in fixtures Yes / No 1 pt
  4. Unused printed tickets from a batch are destroyed at the end of the session Yes / No 1 pt
  5. Blank markdown ticket stock is stored in the locked office Yes / No 1 pt
  6. Clearance stickers are issued to employees by a manager Yes / No 1 pt
  7. Handheld ticket printers are locked up when not in use Yes / No 1 pt
  8. Printer sign-out is recorded with the employee's name Yes / No 1 pt
  9. Old signs are discarded in the back room, not in sales floor waste bins Yes / No 1 pt
  10. Old shelf labels are removed from the label channel, not covered by the new label Yes / No 1 pt
  11. Tickets printed in error are destroyed and noted on the batch completion sheet Yes / No 1 pt
  12. Ticket backing paper is cleared from the fixtures after the batch Yes / No 1 pt
  13. Fitting rooms are checked for swapped or removed tickets at each sweep Yes / No 1 pt
  14. Items found with a ticket that does not belong to them are sent to the office for re-ticketing Yes / No 1 pt
  15. Control of ticket stock and printers Rating
    • Locked and signed out 5 pts
    • Stored in the office, not signed out 3 pts
    • Left accessible on the floor or in the back room 1 pt

6. Audit 16 items

  1. A manager spot-checks at least 10 items after each batch Yes / No 1 pt
  2. The spot-check results are recorded on the batch completion sheet Yes / No 1 pt
  3. Errors found in the spot-check are corrected the same day Yes / No 1 pt
  4. The markdown report is compared with the batch for unplanned markdowns Yes / No 1 pt
  5. Markdown value for the week is within the budget set by the head office Yes / No 1 pt
  6. Markdown value for the past week (dollars) Number
  7. Markdowns by employee are reviewed for unusual patterns Yes / No 1 pt
  8. The district manager's last visit report covers price change execution Yes / No 1 pt
  9. Date of the last price change audit by a district manager or field auditor Date
  10. Corrective actions from the previous price change audit are complete Yes / No 1 pt
  11. Customer price complaints are logged with the item Yes / No 1 pt
  12. Batch completion sheets are kept for the period set by company policy Yes / No 1 pt
  13. The manager on duty asked can state the company's rule for showing a comparison price Yes / No 1 pt
  14. Name of the employee responsible for price changes Short text
  15. Overall price change execution Rating
    • Batches on their date, tickets and signs match the register 5 pts
    • Batches done with late items or sign mismatches 3 pts
    • Batches late or marked-down items ringing wrong 1 pt
  16. Comments and corrective actions Comments

Brand standards

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