Checklist template

Public area cleanliness for hotels

A ready-to-use checklist with 110 items in 6 sections, covering Lobby, Corridors, Elevators, Public washrooms, Meeting spaces, Exterior entrance. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 110 Items
  • 96 Yes / No checks
  • 6 Scored ratings
  • 126 Points

Use this template How audits work

1. Lobby 20 items

  1. The lobby floor is free of litter, spills and footprints at the time of the walk Yes / No 1 pt
  2. Hard lobby floors have an even shine with no dull traffic lanes Yes / No 1 pt
  3. Lobby carpet and area rugs are vacuumed, lie flat and have no spots Yes / No 1 pt
  4. Entrance mats inside the doors are clean, dry and straight Yes / No 1 pt
  5. The glass of the lobby doors and side panels has no fingerprints at hand height Yes / No 1 pt
  6. Sofa and chair cushions are plumped, straight and free of crumbs under the cushions Yes / No 1 pt
  7. Upholstery shows no stains, tears or worn-through arms Yes / No 1 pt
  8. Coffee tables and side tables are free of rings, dust and used cups Yes / No 1 pt
  9. Newspapers, magazines and brochures in the lobby are current and squared Yes / No 1 pt
  10. Plants are live and dust-free, with no dead leaves or litter in the planters Yes / No 1 pt
  11. Lamp shades, wall sconces and chandeliers are dust-free, with every bulb working Yes / No 1 pt
  12. Air vents and return grilles in the lobby ceiling are free of dust build-up Yes / No 1 pt
  13. Lobby trash and recycling bins are less than three-quarters full and clean on the outside Yes / No 1 pt
  14. The guest side of the front desk counter and its kick plate are free of scuffs Yes / No 1 pt
  15. The complimentary coffee or water station is wiped down and stocked, with no spills on the floor around it Yes / No 1 pt
  16. The business center keyboards, desk tops and printer are dust-free and cleared of paper left by guests Yes / No 1 pt
  17. The lobby has a fresh, neutral smell with no odor of cleaning chemicals or food Yes / No 1 pt
  18. A public area attendant is assigned to the lobby on the current shift Yes / No 1 pt
  19. Minutes since the last recorded lobby check on the public area log Number
  20. Cleanliness of the lobby Rating
    • Spotless 5 pts
    • Clean with minor misses 3 pts
    • Visibly dirty or cluttered 1 pt

2. Corridors 19 items

  1. Floors or wings walked Short text
  2. Corridor carpet is vacuumed to the edges, with no debris along the baseboards Yes / No 1 pt
  3. Corridor carpet has no stains, loose seams or ripples Yes / No 1 pt
  4. Walls and wall coverings are free of luggage scuffs and peeling seams Yes / No 1 pt
  5. Guest room door frames and kick plates on the corridor side are free of marks Yes / No 1 pt
  6. No room service tray or dirty dishes have been left on the corridor floor Yes / No 1 pt
  7. No bags of soiled linen or trash have been left in the corridor Yes / No 1 pt
  8. Housekeeping carts in use are parked on one side and do not block a door or an exit Yes / No 1 pt
  9. The ice machine chute, its drip tray and the floor beneath are clean and dry Yes / No 1 pt
  10. The vending area floor and the fronts of the machines are clean Yes / No 1 pt
  11. Every corridor light works, with no flickering or mismatched bulbs Yes / No 1 pt
  12. Exit sign housings are free of dust and cobwebs Yes / No 1 pt
  13. Fire extinguisher cabinets and hose cabinets are dust-free and unobstructed Yes / No 1 pt
  14. Stairwell landings and steps are swept, with no litter or stored items Yes / No 1 pt
  15. Stairwell handrails are clean to the touch Yes / No 1 pt
  16. Corridor windows, sills and artwork frames are dust-free Yes / No 1 pt
  17. Service closets and linen room doors on the guest corridors are closed and locked Yes / No 1 pt
  18. The corridors have no odor of smoke, food or damp Yes / No 1 pt
  19. Cleanliness of the corridors walked Rating
    • Spotless 5 pts
    • Clean with minor misses 3 pts
    • Stains, debris or trays present 1 pt

3. Elevators 15 items

  1. The elevator call buttons and their plates on each landing are free of fingerprints Yes / No 1 pt
  2. The elevator door tracks are free of grit and debris on the floors checked Yes / No 1 pt
  3. The cab floor is clean, including the corners Yes / No 1 pt
  4. The cab walls, mirrors and stainless panels are free of smudges Yes / No 1 pt
  5. The cab handrail is clean to the touch Yes / No 1 pt
  6. The cab ceiling and light diffuser are dust-free, with every light working Yes / No 1 pt
  7. The floor button panel is clean and every button lights when pressed Yes / No 1 pt
  8. The posters or digital screen in the cab are current, straight and in clean frames Yes / No 1 pt
  9. The mirror, console table or artwork on the elevator landings is free of dust and fingerprints Yes / No 1 pt
  10. The cab has no odor Yes / No 1 pt
  11. The landing in front of the elevators is free of litter, and the ash urn or bin there is emptied Yes / No 1 pt
  12. The service elevator cab is clean and free of trash, linen and spills Yes / No 1 pt
  13. The service elevator landing on each floor is clear of carts and stored items Yes / No 1 pt
  14. Elevators out of service at the time of the walk Number
  15. Cleanliness of the elevator cabs Rating
    • Spotless 5 pts
    • Minor smudges 3 pts
    • Dirty floors, panels or tracks 1 pt

4. Public washrooms 20 items

  1. The washroom cleaning log on the door or wall is initialed within the interval set by the brand standard Yes / No 1 pt
  2. Toilets and urinals are flushed and clean, including under the rim and at the base Yes / No 1 pt
  3. Toilet seats are clean, dry and firmly attached Yes / No 1 pt
  4. Stall partitions and doors are free of graffiti and marks, and every latch works Yes / No 1 pt
  5. Each stall has toilet paper on the holder plus a spare roll Yes / No 1 pt
  6. The sinks and counters are clean and wiped dry Yes / No 1 pt
  7. The mirrors are free of splashes and streaks Yes / No 1 pt
  8. The faucets run, and the automatic sensors respond on the first pass of a hand Yes / No 1 pt
  9. Every soap dispenser dispenses soap Yes / No 1 pt
  10. The paper towel dispensers are stocked or the hand dryers work Yes / No 1 pt
  11. The floor is dry, with no paper, hair or standing water Yes / No 1 pt
  12. The floor drains are clean and give off no sewer odor Yes / No 1 pt
  13. The waste bins are less than three-quarters full and lined Yes / No 1 pt
  14. The sanitary disposal units in the stalls are emptied and lined Yes / No 1 pt
  15. The baby changing station is clean, its strap is intact and it closes fully Yes / No 1 pt
  16. The accessible stall is clean, stocked and not used for storage Yes / No 1 pt
  17. The exhaust vents are dust-free and the washroom has no lingering odor Yes / No 1 pt
  18. The entry door handle, push plate and kick plate are clean Yes / No 1 pt
  19. Minutes since the last initialed check on the washroom log Number
  20. Cleanliness of the public washrooms Rating
    • Spotless and fully stocked 5 pts
    • Clean but a supply is low 3 pts
    • Dirty, wet or out of supplies 1 pt

5. Meeting spaces 16 items

  1. The pre-function area carpet is vacuumed and free of stains Yes / No 1 pt
  2. Pre-function furniture and credenzas are dust-free and free of used cups and plates Yes / No 1 pt
  3. Meeting rooms not in use are reset, vacuumed and closed Yes / No 1 pt
  4. Meeting room tables are wiped, with no rings, crumbs or adhesive residue Yes / No 1 pt
  5. Chairs in rooms not in use are free of stains and crumbs on the seats Yes / No 1 pt
  6. Whiteboards are erased clean, and used flip chart pages have been removed Yes / No 1 pt
  7. Movable wall panels and their tracks are free of marks and debris Yes / No 1 pt
  8. Walls and door frames in the meeting rooms are free of tape, pins and scuffs from equipment Yes / No 1 pt
  9. Carpet in the meeting rooms has no coffee stains around the break station positions Yes / No 1 pt
  10. Trash and recycling bins in rooms not in use are empty and lined Yes / No 1 pt
  11. The water station or built-in counter in each room is wiped, with no used glassware left Yes / No 1 pt
  12. Meeting room light fixtures and ceiling vents are dust-free Yes / No 1 pt
  13. The reader boards or door signs outside the meeting rooms are clean and show today's events Yes / No 1 pt
  14. The service corridor behind the meeting rooms is swept and free of stacked dirty dishes Yes / No 1 pt
  15. Meeting rooms inspected Number
  16. Cleanliness of the meeting spaces Rating
    • Spotless and reset 5 pts
    • Clean with minor misses 3 pts
    • Left dirty from the last event 1 pt

6. Exterior entrance 20 items

  1. The drive and the porte-cochere pavement are free of litter, oil stains and cigarette butts Yes / No 1 pt
  2. The sidewalk from the parking area to the entrance is swept or, in winter, cleared of snow and ice Yes / No 1 pt
  3. Exterior mats at the entrance are clean and lie flat Yes / No 1 pt
  4. The outside of the entrance door glass and its frames is free of fingerprints and cobwebs Yes / No 1 pt
  5. Door handles and push bars at the entrance are clean and polished Yes / No 1 pt
  6. The automatic door tracks and thresholds are free of grit, leaves and salt Yes / No 1 pt
  7. Exterior trash receptacles are less than three-quarters full and have no stains down the sides Yes / No 1 pt
  8. Ash urns at the entrance are emptied, with clean sand or a clean tray Yes / No 1 pt
  9. Ash urns stand at the distance from the door required by local regulation Yes / No 1 pt
  10. Planters and flower beds at the entrance are free of weeds, litter and dead plants Yes / No 1 pt
  11. Exterior light fixtures and the canopy ceiling at the entrance are free of cobwebs and insects Yes / No 1 pt
  12. Luggage carts at the entrance have clean carpet, polished rails and wheels free of threads Yes / No 1 pt
  13. Benches and the valet or bell stand at the entrance are clean and free of personal items Yes / No 1 pt
  14. Entrance signs and the brand plaque are clean, with no faded or peeling lettering Yes / No 1 pt
  15. Flags, where flown, are clean and not torn or faded Yes / No 1 pt
  16. The pet relief area has stocked waste bags and an emptied bin Yes / No 1 pt
  17. Date of the last pressure washing of the entrance pavement Date
  18. Name of the public area supervisor or executive housekeeper Short text
  19. Overall cleanliness of the public areas Rating
    • Meets brand standard throughout 5 pts
    • Meets standard with a few gaps 3 pts
    • Falls short in several areas 1 pt
  20. Corrective actions required Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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