Checklist template

Store manager daily walk for grocery stores

A ready-to-use checklist with 115 items in 6 sections, covering Entrance, Fresh departments, Center store, Front end, Back room, Priorities. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 115 Items
  • 95 Yes / No checks
  • 6 Scored ratings
  • 125 Points

Use this template How audits work

1. Entrance 18 items

  1. The parking lot is free of stray carts Yes / No 1 pt
  2. Cart corrals in the lot have been emptied Yes / No 1 pt
  3. The lot and sidewalk are free of litter Yes / No 1 pt
  4. Trash cans at the entrance are not overflowing Yes / No 1 pt
  5. At least two full rows of carts are in the cart lobby Yes / No 1 pt
  6. Hand baskets are stocked at the entrance Yes / No 1 pt
  7. The cart wipe dispenser is stocked Yes / No 1 pt
  8. Automatic doors open fully and close without sticking Yes / No 1 pt
  9. Entrance mats lie flat and dry Yes / No 1 pt
  10. Entrance glass is clean Yes / No 1 pt
  11. No outdated notices are taped to the entrance doors or windows Yes / No 1 pt
  12. This week's flyer is available at the entrance Yes / No 1 pt
  13. Posted store hours match today's hours Yes / No 1 pt
  14. Lobby displays such as bottled water, firewood or propane exchange are full and priced Yes / No 1 pt
  15. Outdoor sale product is tidy with a price on each item or group Yes / No 1 pt
  16. The first display inside the door is full Yes / No 1 pt
  17. Bottle return, coin and vending machines in the lobby are working Yes / No 1 pt
  18. First impression from the lot to the first display Rating
    • Clean, stocked, welcoming 5 pts
    • One or two things to fix 3 pts
    • Several things wrong 1 pt

2. Fresh departments 22 items

  1. The produce wet rack is full with the misting system running Yes / No 1 pt
  2. No spoiled or moldy produce is visible on a first pass of the tables Yes / No 1 pt
  3. The banana table offers both ripe and greener fruit Yes / No 1 pt
  4. Fresh-cut fruit and bagged salads checked are within date Yes / No 1 pt
  5. The meat case is full in the beef, pork and chicken sections Yes / No 1 pt
  6. No meat package is past its sell-by date among 10 checked Yes / No 1 pt
  7. The meat service counter is staffed Yes / No 1 pt
  8. The seafood case has fresh ice Yes / No 1 pt
  9. There is no off odor at the seafood counter Yes / No 1 pt
  10. Rotisserie chickens and the deli hot case were out by the scheduled time Yes / No 1 pt
  11. No more than three customers are waiting at the deli counter without a second clerk being called Yes / No 1 pt
  12. The deli grab-and-go case is full Yes / No 1 pt
  13. The first bake of bread is on the bakery tables Yes / No 1 pt
  14. Yesterday's bakery product has been marked down or pulled Yes / No 1 pt
  15. The decorated cake case is full Yes / No 1 pt
  16. Cracked egg cartons have been removed from the egg case Yes / No 1 pt
  17. Frozen food doors are full Yes / No 1 pt
  18. Product in the frozen food doors is free of heavy frost Yes / No 1 pt
  19. This morning's temperature checks are recorded for every fresh case Yes / No 1 pt
  20. This morning's markdowns are done in every fresh department Yes / No 1 pt
  21. Number of fresh departments at standard at the time of the walk (produce, meat, seafood, deli, bakery, dairy: out of 6) Number
  22. Condition of the fresh departments at the time of the walk Rating
    • Ready for business 5 pts
    • Ready with gaps in one or two departments 3 pts
    • Not ready 1 pt

3. Center store 18 items

  1. Grocery aisles are clear of night crew freight and carts Yes / No 1 pt
  2. The main aisle and the first sections of each grocery aisle are faced Yes / No 1 pt
  3. Endcaps are full Yes / No 1 pt
  4. Endcap items match this week's ad or display plan Yes / No 1 pt
  5. Ten ad items picked from the flyer are all in stock Yes / No 1 pt
  6. Yesterday's worst out-of-stocks have been ordered or filled Yes / No 1 pt
  7. Number of empty slots in the worst grocery aisle Number
  8. Grocery aisle floors are free of spills and debris Yes / No 1 pt
  9. Shippers and pallet displays leave room for two carts to pass Yes / No 1 pt
  10. Locked or high-theft items such as infant formula and razors are in stock Yes / No 1 pt
  11. An employee responds to the locked-case call button within two minutes Yes / No 1 pt
  12. Single-serve beverage coolers are full Yes / No 1 pt
  13. Vendor-stocked sections (bread, chips, soft drinks) have been serviced today Yes / No 1 pt
  14. Bulky sections such as pet food, paper and water are filled Yes / No 1 pt
  15. Yesterday's go-backs have been returned to the shelves Yes / No 1 pt
  16. The seasonal aisle is set for the current season Yes / No 1 pt
  17. Burned-out lights seen in aisles or cases have been reported Yes / No 1 pt
  18. Shelf condition in center store Rating
    • Full and faced 5 pts
    • Faced with noticeable holes 3 pts
    • Ragged, many holes 1 pt

4. Front end 20 items

  1. Number of staffed lanes open Number
  2. Number of customers in the longest line Number
  3. The number of open lanes matches the front-end schedule for this hour Yes / No 1 pt
  4. No lane has more than three customers waiting without another lane being opened Yes / No 1 pt
  5. A self-checkout attendant is at the station Yes / No 1 pt
  6. Number of self-checkout units out of service Number
  7. Baggers or courtesy clerks are on the lanes as scheduled Yes / No 1 pt
  8. Bags are stocked at every open lane Yes / No 1 pt
  9. Checkout belts and scanner glass are clean Yes / No 1 pt
  10. Checkstand candy racks and coolers are full Yes / No 1 pt
  11. The customer service desk is staffed Yes / No 1 pt
  12. Cashiers observed greeted each customer Yes / No 1 pt
  13. The cash office door is closed and locked Yes / No 1 pt
  14. The tobacco case is locked where tobacco is sold Yes / No 1 pt
  15. Customer restrooms were cleaned within the last 2 hours according to the log Yes / No 1 pt
  16. Today's online orders are being picked on schedule Yes / No 1 pt
  17. Picked online orders are staged at the right temperature: ambient, chilled and frozen kept separately Yes / No 1 pt
  18. The front-end break schedule is posted Yes / No 1 pt
  19. Perishable items left at the checkstands have been collected and recorded as shrink Yes / No 1 pt
  20. Service level at the front end during the walk Rating
    • Short lines, friendly service 5 pts
    • Lines building, service acceptable 3 pts
    • Long lines or poor service 1 pt

5. Back room 19 items

  1. The receiving door is closed and locked when no delivery is in progress Yes / No 1 pt
  2. Back room walkways are clear to the exit doors Yes / No 1 pt
  3. Electrical panels in the back room are not blocked Yes / No 1 pt
  4. No perishable delivery is sitting on the dock Yes / No 1 pt
  5. Today's deliveries are worked or scheduled to be worked Yes / No 1 pt
  6. Dairy walk-in cooler temperature (°F or °C) Number
  7. Walk-in freezer temperature (°F or °C) Number
  8. Walk-in cooler and freezer doors are closed Yes / No 1 pt
  9. Back stock carts and pallets are labeled Yes / No 1 pt
  10. The baler area is clear with no cardboard piled on the floor Yes / No 1 pt
  11. The compactor area is clean Yes / No 1 pt
  12. Damaged and reclaim product is scanned and boxed, not piling up Yes / No 1 pt
  13. The direct-store-delivery receiving log is complete through yesterday Yes / No 1 pt
  14. Yesterday's shrink was scanned out in every department Yes / No 1 pt
  15. Recall notices received since yesterday have been acted on and signed off Yes / No 1 pt
  16. The break room is clean Yes / No 1 pt
  17. Today's call-offs have been covered Yes / No 1 pt
  18. Powered pallet jacks are parked on charge Yes / No 1 pt
  19. Organization of the back room Rating
    • Organized and safe 5 pts
    • Crowded but workable 3 pts
    • Disorganized or blocked 1 pt

6. Priorities 18 items

  1. The priorities from yesterday's walk were completed Yes / No 1 pt
  2. Number of yesterday's priorities still open Number
  3. Yesterday's sales and labor results were reviewed with the department managers Yes / No 1 pt
  4. A morning huddle was held with the team on duty Yes / No 1 pt
  5. This week's price changes and tag work are assigned Yes / No 1 pt
  6. Each department manager walked their own department with the store manager Yes / No 1 pt
  7. The top three priorities from this walk were each given to a named person with a time Yes / No 1 pt
  8. Priority 1: what, who and by when Short text
  9. Priority 2: what, who and by when Short text
  10. Priority 3: what, who and by when Short text
  11. Maintenance problems seen on the walk were entered as work orders Yes / No 1 pt
  12. Staffing gaps for the next three days have been identified Yes / No 1 pt
  13. Yesterday's customer complaints have been followed up Yes / No 1 pt
  14. A time is set for a follow-up walk today Yes / No 1 pt
  15. Time of the follow-up walk Short text
  16. Overall store condition today Rating
    • Every department at standard 5 pts
    • One or two departments with gaps 3 pts
    • Several departments below standard 1 pt
  17. Name of the manager who walked the store Short text
  18. Notes from the walk Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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