Checklist template

Supercenter Operations

A ready-to-use checklist with 31 items in 5 sections, covering Omnichannel & Digital Fulfillment, Cold Chain & Fresh Supply Chain, Inventory Velocity & Backroom Flow, Front-End & Asset Protection, Facility, Maintenance & Governance. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 5 Sections
  • 31 Items
  • 25 Yes / No checks
  • 5 Scored ratings
  • 272 Points

Use this template How audits work

1. Omnichannel & Digital Fulfillment 6 items

  1. Is the Online Grocery Pickup (OGP) ambient staging zone organized by slot time? Yes / No 10 pts
  2. Are cold-chain items kept in coolers/freezers until the exact moment of guest dispensing? Yes / No 10 pts
  3. Is the "Pick Rate" (items selected per hour) meeting regional corporate metrics? Yes / No 9 pts
  4. Are the designated curbside pickup parking stalls clear of unauthorized vehicles? Yes / No 7 pts
  5. Is the "Substitution Rate" for out-of-stock items under the targeted corporate cap? Yes / No 8 pts
  6. Digital Execution: Rating
    • Fluid/Fast-Paced 10 pts
    • Moderate Backlog 5 pts
    • Operational Failure 0 pts

2. Cold Chain & Fresh Supply Chain 6 items

  1. Are refrigeration and freezer alarms monitored, functional, and fully logged? Yes / No 10 pts
  2. Is the "First-In, First-Out" (FIFO) rotation strictly executed in the dairy/meat prep coolers? Yes / No 10 pts
  3. Are all fresh departments using corporate-mandated production tools for prep planning? Yes / No 8 pts
  4. Are cross-contamination protocols executed perfectly in the deli and seafood service counters? Yes / No 10 pts
  5. Is there an active and documented process for organic waste diversion/composting? Yes / No 7 pts
  6. Food Safety Compliance: Rating
    • Fully Compliant 10 pts
    • Minor Process Gaps 5 pts
    • High Liability 0 pts

3. Inventory Velocity & Backroom Flow 6 items

  1. Is the distribution center (DC) daily trailer unloaded within the standard time block? Yes / No 9 pts
  2. Are the stockrooms clear of unbinned overstock sitting on the floor? Yes / No 10 pts
  3. Is top-stock or riser merchandise on the sales floor safely organized and faced? Yes / No 8 pts
  4. Are the store’s "On-Hands" accurate in the inventory app to prevent phantom inventory? Yes / No 10 pts
  5. Is the claims area processing broken, defective, or vendor-return items daily? Yes / No 7 pts
  6. Logistics Health: Rating
    • High Velocity 10 pts
    • Congested Backroom 5 pts
    • Gridlocked Logistics 0 pts

4. Front-End & Asset Protection 6 items

  1. Are all public entrance/exit electronic article surveillance (EAS) gates active and functional? Yes / No 10 pts
  2. Is the cash office secure with double-verification protocols strictly enforced? Yes / No 10 pts
  3. Are the store fire doors completely unblocked and panic hardware fully operational? Yes / No 10 pts
  4. Is the "High-Shrink Locking Case" log current with daily key management tracking? Yes / No 9 pts
  5. Are shopping cart pushers and mechanised mules inspected and safety-checked? Yes / No 8 pts
  6. Risk & Security Rigor: Rating
    • Zero Tolerance Standard 10 pts
    • Compliance Violations 5 pts
    • Severe Failure 0 pts

5. Facility, Maintenance & Governance 7 items

  1. Are the public restrooms deep-cleaned, fully stocked, and logged on an hourly schedule? Yes / No 8 pts
  2. Is the store exterior, including loading dock pits and waste compactors, free of litter? Yes / No 7 pts
  3. Are current, mandatory regulatory posters fully visible to workers in the break area? Yes / No 10 pts
  4. Are emergency spill response kits clean, fully stocked, and located at designated pillars? Yes / No 9 pts
  5. Is the store’s HVAC, overhead lighting, and high-volume ventilation fully functional? Yes / No 8 pts
  6. Facility Standards: Rating
    • Brand Perfect 10 pts
    • Deferred Maintenance 5 pts
    • Neglected Assets 0 pts
  7. Final summary Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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