Checklist template

Supplement Retailer

A ready-to-use checklist with 77 items in 6 sections, covering Storefront and Entrance, Sales Floor and Merchandising, Product Integrity and Rotation, Staffing and Product Expertise, Operations and Inventory, Safety and Compliance. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 77 Items
  • 71 Yes / No checks
  • 5 Scored ratings
  • 980 Points

Use this template How audits work

1. Storefront and Entrance 12 items

  1. Is the main signage clean and fully illuminated? Yes / No 10 pts
  2. Are entrance doors and glass free of smudges and streaks? Yes / No 5 pts
  3. Is the sidewalk and entry area free of trash and debris? Yes / No 10 pts
  4. Are window displays featuring top brands/promotions professional? Yes / No 10 pts
  5. Is the entrance clear of any obstacles or trip hazards? Yes / No 15 pts
  6. Are store hours and contact info clearly visible? Yes / No 5 pts
  7. Are security cameras at the entrance unobstructed? Yes / No 15 pts
  8. Is the anti-theft system (EAS) powered and functional? Yes / No 20 pts
  9. Is the exterior lighting functional for evening safety? Yes / No 10 pts
  10. Are exterior promotional banners secure and wrinkle-free? Yes / No 5 pts
  11. Is the entry mat clean and flat? Yes / No 5 pts
  12. Initial storefront impression: Rating
    • High-Energy/Professional 10 pts
    • Acceptable 5 pts
    • Unkempt 0 pts

2. Sales Floor and Merchandising 13 items

  1. Are the floors swept, mopped, and free of dust? Yes / No 10 pts
  2. Are products organized by category (e.g., Protein, Pre-workout)? Yes / No 15 pts
  3. Are supplement tubs front-faced with labels facing forward? Yes / No 10 pts
  4. Are all products correctly priced with visible tags? Yes / No 15 pts
  5. Is the lighting bright and are all bulbs working? Yes / No 5 pts
  6. Are shelves free of dust and product residue? Yes / No 10 pts
  7. Are end-caps and "Deal of the Month" sections impactful? Yes / No 10 pts
  8. Is brand signage consistent and professional? Yes / No 5 pts
  9. Are there any empty shipping boxes or pallets in the aisles? Yes / No 20 pts
  10. Are accessory items (shakers, straps) neatly displayed? Yes / No 5 pts
  11. Are digital screens/displays functional and current? Yes / No 5 pts
  12. Is the aisle spacing compliant with accessibility standards? Yes / No 10 pts
  13. Merchandising quality: Rating
    • Fully Stocked/Organized 15 pts
    • Needs Recovery 7 pts
    • Disorganized 0 pts

3. Product Integrity and Rotation 13 items

  1. Are supplement seals checked for tampering? Yes / No 25 pts
  2. Is inventory rotated using the FIFO (First In, First Out) method? Yes / No 15 pts
  3. Are there any expired products on the sales floor? Yes / No 30 pts
  4. Are protein powder tubs free of dents or damage? Yes / No 5 pts
  5. Are liquid supplements stored away from direct heat/sunlight? Yes / No 15 pts
  6. Are bar/snack sections organized and date-checked? Yes / No 10 pts
  7. Is the inventory level adequate for top-selling SKUs? Yes / No 10 pts
  8. Are clearance items clearly marked with expiration dates? Yes / No 15 pts
  9. Are samples/testers handled hygienically? Yes / No 15 pts
  10. Are return/damaged products stored in a separate area? Yes / No 10 pts
  11. Are RTD (Ready-to-Drink) beverages stocked and cold? Yes / No 5 pts
  12. Is the cooler clean and free of leaks? Yes / No 5 pts
  13. Product safety status: Rating
    • Excellent 20 pts
    • Average 10 pts
    • Critical Issues Found 0 pts

4. Staffing and Product Expertise 13 items

  1. Was the customer greeted within 15 seconds of entry? Yes / No 15 pts
  2. Are staff wearing clean, branded attire/uniforms? Yes / No 10 pts
  3. Did staff ask about the customer's fitness goals? Yes / No 20 pts
  4. Can staff explain the difference between Isolate and Blend? Yes / No 20 pts
  5. Did staff mention dosage and timing for specific supplements? Yes / No 15 pts
  6. Are staff actively upselling (e.g., adding a multi-vitamin)? Yes / No 15 pts
  7. Was the customer informed about the return/exchange policy? Yes / No 5 pts
  8. Did staff mention the loyalty program or app? Yes / No 10 pts
  9. Are staff maintaining a professional and fit-focused demeanor? Yes / No 15 pts
  10. Was a shaker bottle or sample offered during the sale? Yes / No 10 pts
  11. Did staff thank the customer upon exit? Yes / No 5 pts
  12. Is staff coverage adequate for current traffic? Yes / No 10 pts
  13. Overall service quality: Rating
    • Exceptional/Expert 20 pts
    • Satisfactory 10 pts
    • Poor 0 pts

5. Operations and Inventory 12 items

  1. Is the stockroom organized with clear walkways? Yes / No 15 pts
  2. Is new freight processed and placed on the floor promptly? Yes / No 10 pts
  3. Are high-value items (fat burners/nootropics) secured? Yes / No 25 pts
  4. Is the POS area clean and free of personal items? Yes / No 5 pts
  5. Are shopping bags and receipt paper fully stocked? Yes / No 5 pts
  6. Are online order pickups (BOPIS) organized and ready? Yes / No 15 pts
  7. Are damaged or defective items tagged and separated? Yes / No 10 pts
  8. Are staff break areas and restrooms clean and stocked? Yes / No 15 pts
  9. Are inventory sensors/scanners fully charged? Yes / No 10 pts
  10. Is out-of-stock (OOS) signage used correctly? Yes / No 5 pts
  11. Are product returns logged according to policy? Yes / No 15 pts
  12. Is the backroom free of loose trash or cardboard? Yes / No 10 pts

6. Safety and Compliance 14 items

  1. Are all emergency exits completely unobstructed? Yes / No 50 pts
  2. Are fire extinguishers charged and tagged? Yes / No 20 pts
  3. Are electrical panels clear (3ft clearance)? Yes / No 25 pts
  4. Is the first aid kit accessible and stocked? Yes / No 15 pts
  5. Are hazardous cleaning chemicals stored safely? Yes / No 15 pts
  6. Are wet floor signs available for immediate use? Yes / No 10 pts
  7. Is the store temperature maintained for supplement stability? Yes / No 15 pts
  8. Are step stools/ladders stored correctly? Yes / No 10 pts
  9. Is the flooring free of cracks or trip hazards? Yes / No 10 pts
  10. Are employee rights posters clearly displayed? Yes / No 5 pts
  11. Is the alarm system functional and tested? Yes / No 20 pts
  12. Is the trash dumpster locked and area tidy? Yes / No 10 pts
  13. Safety compliance level: Rating
    • Fully Compliant 30 pts
    • Minor Deficiencies 10 pts
    • High Risk 0 pts
  14. Final audit summary: Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

Categories

Related templates

← All templates

Brand standards

At every site, every time

Start Free Contact us