Checklist template

Hotel Amenities and Safety

A ready-to-use checklist with 61 items in 5 sections, covering Arrival & Valet Service, Front Desk & Concierge, Lobby & Business Center, Fitness Center & Pool, Safety & Emergency Systems. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 5 Sections
  • 61 Items
  • 51 Yes / No checks
  • 3 Scored ratings
  • 477 Points

Use this template How audits work

1. Arrival & Valet Service 12 items

  1. Is the driveway free of trash and cigarette butts? Yes / No 10 pts
  2. Did a staff member open the vehicle door? Yes / No 10 pts
  3. Is the valet podium clean and staffed? Yes / No 5 pts
  4. Are luggage carts polished and wheels quiet? Yes / No 5 pts
  5. Is the hotel entrance glass free of smudges? Yes / No 10 pts
  6. Was luggage assistance offered immediately? Yes / No 10 pts
  7. Is the "Welcome" mat clean and straight? Yes / No 5 pts
  8. Are staff uniforms appropriate for the weather? Yes / No 5 pts
  9. Is the lighting in the porte-cochere functional? Yes / No 5 pts
  10. Was the guest thanked for their arrival? Yes / No 5 pts
  11. Curb appeal rating: Rating
    • High Impact/Clean 10 pts
    • Average 5 pts
    • Needs Maintenance 0 pts
  12. Name of Valet/Doorman on duty: Short text

2. Front Desk & Concierge 12 items

  1. Is the desk surface clean of papers and pens? Yes / No 5 pts
  2. Was the guest greeted within 3 feet? Yes / No 15 pts
  3. Is the "Registration" area private/secure? Yes / No 10 pts
  4. Did the agent confirm the room type and rate? Yes / No 10 pts
  5. Was the checkout time clearly communicated? Yes / No 5 pts
  6. Are all computer monitors out of guest view? Yes / No 5 pts
  7. Is the key card sleeve presentable? Yes / No 2 pts
  8. Is the concierge desk stocked with city maps? Yes / No 5 pts
  9. Was a "Follow-up Call" offered to the guest? Yes / No 10 pts
  10. Are pens/calculators/staplers out of guest sight? Yes / No 5 pts
  11. Staff vocal tone and eye contact: Rating
    • Warm/Engaging 10 pts
    • Efficient/Transactional 5 pts
    • Cold/Distracted 0 pts
  12. Check-in time (hh:mm): Short text

3. Lobby & Business Center 12 items

  1. Are lobby restrooms inspected every 60 minutes? Yes / No 15 pts
  2. Is the furniture aligned to the floor plan? Yes / No 5 pts
  3. Are business center computers logged out? Yes / No 10 pts
  4. Is the printer stocked with paper? Yes / No 5 pts
  5. Are all lobby light bulbs operational? Yes / No 10 pts
  6. Is the water station/refreshment area full? Yes / No 10 pts
  7. Are decorative flowers fresh and water clear? Yes / No 5 pts
  8. Are trash bins in the lobby discreet and clean? Yes / No 5 pts
  9. Is the background music volume consistent? Yes / No 5 pts
  10. Are all public-area rugs laying flat (no trips)? Yes / No 10 pts
  11. Lobby occupancy level: Choice
    • Low
    • Moderate
    • High
  12. Maintenance items in the lobby: Comments

4. Fitness Center & Pool 13 items

  1. Are pool chemicals checked and logged today? Yes / No 20 pts
  2. Is the pool deck free of standing puddles? Yes / No 10 pts
  3. Are pool towels available? Yes / No 10 pts
  4. Are "Pool Rules" signs clearly visible? Yes / No 5 pts
  5. Is the water fountain filter light "Green"? Yes / No 5 pts
  6. Are gym towels avaible and folded neatly? Yes / No 10 pts
  7. Is the gym floor free of sweat/odor? Yes / No 10 pts
  8. Are cardio machine screens operational? Yes / No 10 pts
  9. Is the rescue ring/hook present at the pool? Yes / No 15 pts
  10. Are lounge chairs clean and arranged neatly? Yes / No 5 pts
  11. Is the "Used Towel" bin emptied regularly? Yes / No 5 pts
  12. Current pool temperature (°F): Number
  13. Safety concerns in recreational areas: Comments

5. Safety & Emergency Systems 12 items

  1. Is the Fire Alarm panel clear of "Trouble" codes? Yes / No 20 pts
  2. Are all emergency exit doors unobstructed? Yes / No 15 pts
  3. Is the hotel's emergency plan at the front desk? Yes / No 10 pts
  4. Are the elevator emergency phones tested monthly? Yes / No 15 pts
  5. Are stairs/stairwells well-lit and clean? Yes / No 10 pts
  6. Is the exterior perimeter lighting operational? Yes / No 10 pts
  7. Are master keys accounted for at shift change? Yes / No 10 pts
  8. Is the AED (Defibrillator) battery status green? Yes / No 15 pts
  9. Are security cameras providing clear images? Yes / No 10 pts
  10. Is the "Lost & Found" log current? Yes / No 5 pts
  11. Overall safety readiness: Rating
    • Exceptional 10 pts
    • Minor Gaps Found 5 pts
    • Major Risk Found 0 pts
  12. Final audit comments: Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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