Checklist template

Housekeeping worker safety for hotels

A ready-to-use checklist with 118 items in 6 sections, covering Ergonomics, Chemicals, Sharps and biohazards, Carts and equipment, Lone work and panic devices, Training. Use it as-is in Bindy, or adapt it to your own standards in minutes.

  • 6 Sections
  • 118 Items
  • 103 Yes / No checks
  • 6 Scored ratings
  • 133 Points

Use this template How audits work

1. Ergonomics 20 items

  1. Rooms assigned per room attendant today Number
  2. The daily room assignment is reduced for attendants with a high share of check-out rooms, as company policy sets out Yes / No 1 pt
  3. Long-handled scrubbers are on each cart for tubs and shower walls Yes / No 1 pt
  4. Attendants observed cleaned tubs and floors without kneeling on the tub edge or the floor Yes / No 1 pt
  5. Kneeling pads are available on each cart Yes / No 1 pt
  6. A mattress lifting tool is available on each cart Yes / No 1 pt
  7. Attendants observed walked around the bed to tuck sheets instead of reaching across it Yes / No 1 pt
  8. Beds are moved by two employees or roll on working casters Yes / No 1 pt
  9. Heavy check-out rooms and suites are assigned to two attendants where company policy provides Yes / No 1 pt
  10. Rollaway beds and cribs are delivered and removed by housemen, not by room attendants Yes / No 1 pt
  11. Soiled linen bags are filled no higher than the fill line Yes / No 1 pt
  12. Soiled linen goes down by chute or service elevator, never carried down stairs Yes / No 1 pt
  13. Vacuum cleaners issued to attendants are lightweight upright or fitted backpack models approved by the company Yes / No 1 pt
  14. Attendants use a step stool from the cart, never the tub edge or a chair, to reach shower rods and high shelves Yes / No 1 pt
  15. Flat microfiber mops are used in place of string mops and buckets Yes / No 1 pt
  16. Furniture is moved by two employees or with sliders Yes / No 1 pt
  17. Attendants wear closed-toe, slip-resistant shoes Yes / No 1 pt
  18. Reports of pain or strain are recorded and followed up by the executive housekeeper Yes / No 1 pt
  19. Strain and sprain injuries in housekeeping in the last 12 months Number
  20. Working postures and lifting seen in the rooms visited Rating
    • Tools used and safe technique throughout 5 pts
    • Tools available but not always used 3 pts
    • Kneeling, overreaching or heavy lifting alone 1 pt

2. Chemicals 19 items

  1. A safety data sheet is available in the housekeeping office for every chemical on the carts Yes / No 1 pt
  2. An attendant asked could show where the safety data sheets are kept Yes / No 1 pt
  3. Every spray bottle on the carts sampled is labeled with the product name and its hazard Yes / No 1 pt
  4. No chemical is kept in a food or drink container Yes / No 1 pt
  5. Chemicals are filled from a dilution-control dispenser Yes / No 1 pt
  6. Attendants asked knew never to mix bleach with toilet bowl cleaner or ammonia products Yes / No 1 pt
  7. Gloves in the attendants' sizes are stocked on every cart Yes / No 1 pt
  8. Eye protection is worn when concentrates are dispensed Yes / No 1 pt
  9. Eye protection is worn when acid toilet bowl cleaner is applied Yes / No 1 pt
  10. An eyewash station or sealed eyewash bottle is within reach of the dispensing station Yes / No 1 pt
  11. The eyewash solution is within its expiry date Yes / No 1 pt
  12. The bathroom door is kept open or the exhaust fan runs while chemicals are sprayed in a guest bathroom Yes / No 1 pt
  13. The chemical closet on each floor visited was locked Yes / No 1 pt
  14. Absorbent and a spill procedure are available where concentrates are stored Yes / No 1 pt
  15. Products on the carts sampled all appear on the company's approved chemical list Yes / No 1 pt
  16. Bed bug and pest treatments are applied only by a licensed contractor Yes / No 1 pt
  17. Attendants report unknown substances left in a room to a supervisor instead of handling them Yes / No 1 pt
  18. An attendant asked could state the contact time of the disinfectant in use Yes / No 1 pt
  19. Chemical handling on the carts and in the closets Rating
    • Labeled, diluted by dispenser and protective equipment worn 5 pts
    • Minor labeling or equipment gaps 3 pts
    • Unlabeled bottles or products mixed by hand 1 pt

3. Sharps and biohazards 21 items

  1. A puncture-resistant sharps container is available on each housekeeping floor or supervisor cart Yes / No 1 pt
  2. Tongs or a dustpan are available to pick up needles without touching them Yes / No 1 pt
  3. Attendants asked knew never to press down trash with a hand or a foot Yes / No 1 pt
  4. Trash bags are carried by the top, held away from the body Yes / No 1 pt
  5. Liners are lifted out of the bin instead of reaching into the trash Yes / No 1 pt
  6. Broken glass is swept up with a brush and pan and placed in a rigid container Yes / No 1 pt
  7. Puncture-resistant gloves are available for handling trash Yes / No 1 pt
  8. A body fluid spill kit is kept on each floor or in the housekeeping office Yes / No 1 pt
  9. The body fluid spill kit holds absorbent, disinfectant, gloves, a mask and marked disposal bags Yes / No 1 pt
  10. Blood and vomit are cleaned up only by employees trained to do so Yes / No 1 pt
  11. Linen soiled with blood or body fluids is placed in a separate marked or colored bag Yes / No 1 pt
  12. Attendants roll bed linen inward from the corners instead of shaking it or gathering it against the body Yes / No 1 pt
  13. The needlestick procedure (wash, report, medical evaluation without delay) is posted in the housekeeping office Yes / No 1 pt
  14. An attendant asked could state what to do after a needlestick Yes / No 1 pt
  15. Hepatitis B vaccination has been offered to housekeeping employees as required by local regulation or company policy Yes / No 1 pt
  16. Full sharps containers are sealed and collected by a licensed disposal service Yes / No 1 pt
  17. Attendants leave the room and call a supervisor when they find drug equipment or suspected drug residue Yes / No 1 pt
  18. An attendant who finds signs of bed bugs stops work, and the cart is not taken into another room until checked Yes / No 1 pt
  19. Rooms where a death or serious injury occurred are cleaned by a specialist contractor Yes / No 1 pt
  20. Needlestick and cut injuries in housekeeping in the last 12 months Number
  21. Readiness for sharps and body fluid hazards Rating
    • Equipment on every floor and attendants know the procedure 5 pts
    • Equipment present, knowledge uneven 3 pts
    • Equipment missing or procedure unknown 1 pt

4. Carts and equipment 19 items

  1. Housekeeping carts inspected during the visit Number
  2. The carts inspected rolled freely without pulling to one side Yes / No 1 pt
  3. A loaded cart leaves the attendant a clear view over its top Yes / No 1 pt
  4. Attendants observed pushed their carts instead of pulling them Yes / No 1 pt
  5. Linen and bottled water are loaded on the lower shelves of the cart Yes / No 1 pt
  6. Damaged carts are tagged out of service Yes / No 1 pt
  7. Cart casters are inspected and serviced on a recorded schedule Yes / No 1 pt
  8. Vacuum cords on the carts inspected were free of cuts and exposed wire Yes / No 1 pt
  9. Faulty electrical equipment is tagged and sent to engineering Yes / No 1 pt
  10. The service elevator stops level with the floor so carts roll in without a bump Yes / No 1 pt
  11. Thresholds between corridors and service areas are free of lips that stop cart wheels Yes / No 1 pt
  12. Linen chute doors close and lock by themselves Yes / No 1 pt
  13. Each cart carries a wet floor sign Yes / No 1 pt
  14. Wet floor signs were in use at wet bathroom and corridor floors seen during the visit Yes / No 1 pt
  15. Floor machines and carpet extractors are used only by employees trained on them Yes / No 1 pt
  16. The trash compactor is operated only by trained employees of the age required by local regulation Yes / No 1 pt
  17. Housemen's linen trucks are loaded no higher than the rim Yes / No 1 pt
  18. Heavy stock in housekeeping closets is shelved between knee and shoulder height Yes / No 1 pt
  19. Condition of the carts and equipment inspected Rating
    • All in good working order 5 pts
    • Minor defects, reported 3 pts
    • Defective equipment in use 1 pt

5. Lone work and panic devices 22 items

  1. Every employee working alone in guest rooms carries a panic device Yes / No 1 pt
  2. Panic devices are tested at the start of each shift, and the test is recorded Yes / No 1 pt
  3. A panic device activated during the visit alerted the front desk or security Yes / No 1 pt
  4. The alert showed the floor or room where the device was activated Yes / No 1 pt
  5. Minutes for a responder to reach the attendant in the test Number
  6. A responder to panic alerts is designated on every shift Yes / No 1 pt
  7. Spare charged panic devices are available in the housekeeping office Yes / No 1 pt
  8. Attendants asked could show how to activate the device Yes / No 1 pt
  9. A written policy lets an attendant leave a room where they feel unsafe, without penalty Yes / No 1 pt
  10. The cart is placed across the open doorway, or the door is closed, while a room is cleaned, as company policy states Yes / No 1 pt
  11. Attendants do not clean a room while the guest is inside unless company policy allows it and the door stays open Yes / No 1 pt
  12. An attendant who misses a check-in call is looked for within the time set by company policy Yes / No 1 pt
  13. Panic devices are assigned by name or number, so an alert identifies the employee Yes / No 1 pt
  14. Attendants on turndown and evening shifts work in pairs or check in at the intervals set by company policy Yes / No 1 pt
  15. The supervisor holds a sheet showing the floor and rooms of each attendant Yes / No 1 pt
  16. Guests who harassed an employee are flagged in the property management system Yes / No 1 pt
  17. Rooms of flagged guests are serviced by two employees or as company policy directs Yes / No 1 pt
  18. The harassment reporting procedure is posted in the languages the attendants read Yes / No 1 pt
  19. Rooms on "Do not disturb" past the limit are entered by a supervisor or security, not by an attendant alone Yes / No 1 pt
  20. The laundry, linen storage and other remote back-of-house areas have a phone or radio coverage Yes / No 1 pt
  21. Panic device activations in the last 12 months Number
  22. Protection of employees working alone Rating
    • Devices carried, tested and answered promptly 5 pts
    • Devices issued but not always carried or tested 3 pts
    • No working devices or no responder 1 pt

6. Training 17 items

  1. New attendants complete safety orientation before cleaning rooms alone Yes / No 1 pt
  2. Safety training is given in languages the attendants understand Yes / No 1 pt
  3. Training records by name cover lifting and working postures Yes / No 1 pt
  4. Training records by name cover chemical hazards and safety data sheets Yes / No 1 pt
  5. Training records by name cover bloodborne pathogens and sharps Yes / No 1 pt
  6. Training records by name cover the panic device and harassment reporting Yes / No 1 pt
  7. Date of the last housekeeping safety training session Date
  8. A safety topic is covered at the pre-shift meeting at least weekly Yes / No 1 pt
  9. Supervisors observe attendants at work in rooms and record the coaching given Yes / No 1 pt
  10. The executive housekeeper reviews the housekeeping injury log each month Yes / No 1 pt
  11. Each housekeeping injury was investigated and has a recorded corrective action Yes / No 1 pt
  12. Attendants asked knew how to report a hazard or a near miss Yes / No 1 pt
  13. Modified duties are offered to injured employees returning to work Yes / No 1 pt
  14. Corrective actions from the previous housekeeping safety inspection have been completed Yes / No 1 pt
  15. Name of the executive housekeeper Short text
  16. Overall safety of housekeeping work Rating
    • Tools, protective equipment and panic devices in use throughout 5 pts
    • Provided but not used by everyone 3 pts
    • Equipment missing or unsafe practice seen 1 pt
  17. Corrective actions required Comments

About this template

This checklist is part of the Bindy template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In Bindy you can add photos, assign corrective actions, require sign-off and compare results across sites.

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